Really one of the worst audio shops I've ever done business with. Left me holding the bag on a…read morespeaker they packed and shipped but was damaged in shipping. They ignored my requests for a refund or assistance with a FedEx claim. Basically blew me off and cost me hundreds. Avoid these guys like the plague.

I've been going into Audio Ecstacy for over 20 years to listen to audio demos and drool over cool…read moregear. I started going in there in the early 1990's when I was in grade school. Even as a young teenager with no ability to buy anything everybody was super cool and nobody ever rushed us out of the shop. I hadn't gone in to the shop in several years but I finally returned recently to purchase a new AV receiver. I wasn't sure what I was looking for but Mike was willing to spend a LOT of time talking to me about my needs and many other fun topics. We hit it off quite well. He made me a hell of a deal on a new Yamaha receiver to replace my old outdated unit and I am listening to it as I write this review. It sounds amazing. Most of the "mom and pop" shops have disappeared as Best Buy and the other big box stores have shown up in our small town. I can tell you Mike will not only match their prices but he will absolutely blow away their service. He even has brands the box stores could never get their hands on! I encourage anybody who wants to see some cool vintage, modern or rare gear to swing in and spend some time. Thanks Mike!

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Awesome service! Quick and very polite…read more. This guy knows what the heck he's doing with computers. I built a gaming pc and once I booted it, I didn't have any input on my monitor/mouse.. after looking online for hours for a solution and trying to do it myself, I decided to call this number and see if I could get help. A guy named chad came out very quick(1 hour) and in 30 minutes he had my computer running like a charm! It's 2 weeks later. Still running great so I decided to leave this nice review! TLDR: if you need computer help and wanna save yourself the stress and time, call this number!

My daughter had dropped my spare phone that I sometimes let her play games on and needed a…read morereplacement screen. I bought the replacement screen and frame expecting to do it myself like I have for other devices, however this one looked to be much harder. I came to David to see if he would take it on and he said yes once we had confirmed the part matched. Ran into a slight issue with one of the other parts and he was quick to call me and order a replacement. Friendly service, great communication and a nice quick turnaround.

Offers not just Electrical Service and Repair but is also the most experienced Lutron Electronics…read moreDealer in the Region. Offering Lighting Design, Shade Systems, Audio-Video and Networking Service, Installation and Repair. A Recognized Lutron National Award for Excellence Winner. Installs, programs and repairs Lutron lighting control and shade systems like its a second nature. Also very good with home audio and networking.

Worst company I have ever dealt with. We are trying for four months now to cancel the service…read more They refuse to do it. We thought we had it cancelled two months ago but they continue to charge my credit card. Now they say they will cancel if we call and send an email. ( " for security reasons "). !!! This was never mentioned two months ago when we thought we had cancelled then. Every time we call this company we get the run around. I feel like I have been scammed by this company. Don't give them your credit card number ! I'll have to cancel my card to get them off my back ! It's been like this for the year of service I had with them. This company is a nightmare . Very dishonest company. Stay away !

I thought ADT had crappy customer service! Vivent had me electronically sign a contract, had me pay…read morea fee up front and 'Dinged' my credit, only to tell me they don't have anyone that can install or service Paso Robles! Spent an entire day trying to reach anyone at multiple Vivent phone numbers listed and most didn't even ring or only rang one time! Finally was able to reach someone who said they'd refund the fee but they told me it would drop off my credit check after thirty days. These ppl are liars, have crappy customer service and forbid you actually NEED a response from someone from this 'Security' company, cause if you do-God help you! It should be criminal the way they conduct business! Very misleading!!!! Beyond the sales team bs, which they have down to a science, they will not be there when they say they will be. Don't put the safety of your home in the hands of these corrupt ppl.

I planned to purchase a generator from Mr Sparky and paid a deposit for the purchase. I…read moresubsequently canceled it before delivery. They want to charge a re-stock fee even though there is no mention of this in their documentation. I've been trying to contact the owner about this but he doesn't respond to emails or phone calls. A real shady business in my option and I would not recommend to others.

The guy who came out seemed nice enough. However he asked multiple times if I was interested in…read moresolar and if I'd like information from their solar partner. I answered each time that I was not interested. Even after this, I received calls and a voicemail from their solar partner the very next day. Definitely turned me off.