I've been a property manager for over 20 years and have used many appliance repair people. I must…read moresay the Gil stands above the rest. I had a refrigerator break down late on a Friday night (day after Thanksgiving with guests staying over in the house) and he responded immediately. He diagnosed over the phone with my renter and took charge to save the day. I've never seen a repair person respond and take action they way he did. Gil is extremely articulate and obviously very knowledgeable and skilled. Gil even offered a loaner fridge to keep the tenants happy.

Described as "Honest and Brilliant," doesn't begin to describe this gentleman. In a business…read moresometimes characterized as frequently populated by unreliable and charlatan shadows, this guy sets the Gold Standard for blending technical skill and professional integrity. Over the years, we've relied upon him more than once, and he's always delivered; on time, as estimated, and gotten the job done ... when we thought we were destined for a new purchase. Gil is a genuine local treasure, the real deal. He should be giving lessons on customer service and technical mastery. This man makes the difference when the chips are down. Highly recommended.

Quick to respond and am happy with what they did. My older dishwasher needed an out of circulation…read morepart they couldn't locate but helped me find it on eBay. They came back and swapped them out. Machine works great.

I've used Dave to fix a washer and install a cooktop. Good prices and reliable work…read more I'll use Dave again for any appliance need.

The 2024 remodel of my San Rafael home was the largest home construction project I have attempted,…read moreand this is my 4th house. I am a certified Project Manager and licensed Mechanical Engineer, so I know what good project execution looks like. MKC is the best residential contractor I have worked with in my 30 years of home ownership. MKC employs a process with heavy emphasis on planning the work up front followed by quality execution by the craftsmen. Scott (owner of MKC) honestly strives to land each project with the highest quality work done at a reasonable price. My project was mainly to remodel a kitchen and master bathroom. Additionally, we removed two walls (one load bearing), replaced 1/2 the house windows, addressed two different legacy structural issues, replaced fireplace, all interior doors, all baseboard and trim, all flooring and about a dozen other upgrades (add ceiling fans, add additional door, replace garage door header, toilet in 2nd bath, etc.). Basically, I received a new house. The work was completed in a little over 4 months as planned adding time for the new scope and structural issues. The cost was as expected. MKC costs were nearly exact to expected. Material costs were higher than planned due to our selection of materials vs assumed. The quality of the work was outstanding whether it was by MKC employees or subcontractors. I highly recommend the MKC team for a kitchen or major home remodel.

Marin kitchen Really genuinely wanted to help us with Our…read more individual situation, caring, honest, punctual and fair.We love our kitchen. Scott designed it and his wife. Janet was always available when I needed to have questions answered. They were excellent and we are so happy with the job they did. I've never recommend contractors because we've been basically disappointed almost every time. They also worked with our budget and found us beautiful cabinets. They have a great sense of design and color and they are a family own business. I really recommend them. It was also nice to have someone understand our budget and try to help. I have PTSD from others doing bad, work or being lazily and unfair. I can honestly say it was a pleasure working with them. Of course we had normal problems that had nothing to do with them but they were patient and understanding. We Interviewed 4 different companies and no one was interested in us unless we could spend our life savings. If you need a kitchen and someone has a great sense of design, check out her in the kitchen. I feel like we got lucky.

An emergency dishwasher repair was handled very professionally and promptly. After explaining my…read moreproblem to Oleg he was able to get the technician to provide service late on a Friday afternoon. Vlad arrived in 30 minutes and did a thorough and complete job. He was very professional, personable and respectful. I was very satisfied with AP Appliance Repair and would not hesitate to use hem again. Thank you Oleg and Vlad! Donna O.

Trying to get an answer about a warranty work order since Sept 8th…read more No call backs no answers to emails... I'm currently on hold... almost 30 minutes! I'll update on my call soon. I'm pretty sure this place is fake.

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

Viktor just finished repairing our high end LG Washing machine - drain pump and also "seeding" the…read moreinterface unit, and it was absolutely stellar. Impeccable cleanliness, neat, orderly. Diagnosed the problem quickly, showed me the faulty (broken) old drain pump, he had new ones in his truck (at all times)! Complete the replacement repair quickly, tested and confirmed, and fixed the UI connector at the same time. If only every repair was this easy and successful and affordable! Viktor in particular is great. I have if any other appliances ever need attention, I have peace of mind now with Viktor and Hi-Tech appliance in my contacts.

I called multiple local appliance repair companies and Kelly's was the most accommodating. The…read moreperson that answered the phone to schedule was very pleasant and efficient. Shane who came out was on time and resolved our problem quickly. I will definitely use them again! I love supporting a small local company! Good job Kelly's!

Very impressive customer service! The technicians were professional, knowledgeable and courteous. I…read morefeel confident in the quality of the work done to repair my dryer and the overall maintenance (tuneup) I had done on both my washer and dryer. I would highly recommend Kelly's Appliance Repair for reliable, honest appliance repairs.

I ordered a Thor drop in gas cooktop From Dvorson's. The gentleman on the phone was very helpful…read morewith my order. The cook top arrived in lest time than estimated. Very satisfied with my purchase..

very bad customer service. It's not just they sent me the wrong item, - it was not what I…read moreordered,- but after several phone calls, the sales person ( kept interrupting me while we spoke on the phone) advised me, to call President Biden. How rude. I'm not sure if my message ilever reached out to the owner, Gina, but she never called me back. Also not too professional. Never experienced this kind of unprofessional rude costumer service.

Responsive to queries. Professional and responsible. I will use them next time I have a need for…read moreappliance repair.

Well...if there's a Hall of Fame for technicians and general great human beings Paul should be in…read moreit. We have been working with Paul and Tamalpais Appliance Repair for many years and he always comes through for us. If he is busy with another client he will refer you to one of his trustworthy competitors. He has a vast knowledge of the equipment and will always explain why he is recommending a particular strategy. If the work is going to cost more than he believes the appliance is worth..he will let you know. furthermore..when he tells you he is going to be at your house/business at a particular time he means it. So in summary Tam Appliance Repair and Paul are exactly the type of people you need when you are in trouble. Thank you !!