02/20/24 - Now is the time to buy winter coats. My wife saw a very nice full length winter coat that had a tremendous mark down as winter nears an end the prices have been slashed. She looked at the 2 coats the white one didn't come in her size & would have been too long as she 4'-11". She wanted an extra small that wasn't available on the rack. I asked an Asian salesman if they had anymore in stock and fortunately he was able to find one in stock in the back. These coats were priced @ $290.00 reduced 70% to $87.00. In addition there was an additional 20% taken off to $69.60. Well she needed a warm dress coat & the price was right. read more

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Worker was extremely rude and snippy. I had a reward from 5 days prior for $20 and she said my account was inactive even though I had signed up five days prior. She refused to try scanning or help me. Terrible customer service don't know why people like that work retail read more

Given that Calvin Klein is a popular brand when it comes to the fashion industry, most of their clothes are kind of always low in stock but to my surprise, they are full of it when I happen to go there yesterday, and there's a row of the aisle I think maybe 2 or 3 where all items are sale up to 40 percent, sadly there's no items on that row that I wanted but still It's a good deal. Also as usual their items are up to my standards not just the clothes because as we all know there is a wide range of products in Calvin Klein such as perfumes, I remember having one a gift from a friend of mine, It smells nice most importantly I smell expensive. You can also buy items online but it's not a hundred percent sure that you'll get the exact item that you want, speaking from experience, the sizes mixed up sometimes so it's a big help to just go to their store and buy what you want. read more

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Ehhh....there's not much to get excited about here. The store is kind of a jumbly mess, sizes aren't racked properly and the staff is disinterested at best. If you do find something you like, know your price points. The styles here are for the outlet only and the price tags don't have much in common with reality or reflect how much someone actually paid - 40% off $85 khaki shorts is no deal. The Mister did find a clearanced shirt that he liked, so that was good. I don't know why CK outlets are so willfully douchey but they all play the same super loud "untz, untz" music and seem proud that Justin Bieber is one of their "spokesmodels". read more

Calvin Klein - Is that Biebs? Well, that explains a lot... - Women's Clothing Near Me - Rosemont, Illinois

Wishing I could give this store a 0. Worst customer service ever. I got there no one greeted us . I was ready to check out the girl at check out was being extremely rude and so was her co worker looking at each other rolling their eyes and laughing . If you don't like your job then don't work here. Everyone else at the other stores were so friendly expect these two girls at this specific store not okay. This store has to hire better people. read more

I came here today and I really liked the selection and 1 of the 2 employees. I made a far drive and one of the employees working the cash register refused to let me try on any jeans because she said she is the only one working (second employee apparently works next door but was assisting at this location) and I wasn't allowed in a fitting room. Not allowed in a fitting room to try on one pair of jeans? Yes, I even told her I would like to purchase 4 pairs and that I just want to make sure this style fits how I like. She didn't care, didn't want to make a sale. The other employee helped a lot with advice but even she couldn't convince the devil at the register. So overall great clothes, great employee, and one devil employee. read more

Calvin Klein is definitely one of the best popular brands. It is a good thing that I went to this mall with my family so I did not waste my chance to also visit this store. I just really like the quality and the simplicity but seems expensive of their clothes. I do not know if it is only but their clothes are just great and definitely one of the best. Prices are expensive yes, but it is definitely worth every penny. this location is pretty big and it is super clean and well-lit. The staff is quite friendly and helpful. I personally think that their current designs and selections are lovely. I also like that their selection is not too colorful. I definitely love their fleece jacket collection that made me buy one. I wore it already and it is just so perfect for me. Their clothes are really one of the best considering its quality, design and all but definitely not the best option when it comes to their prices but if you are willing to spend much for your clothes then this store is really one of the best options I can suggest. read more

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The customer associate sighed and loudly exhaled in annoyance anytime he had to help anyone. Initially when I tried to make conversation with him, I asked him "how his day was going." He replied back in a sarcastic tone "oh it's going and it's just peachy." Later on, he was annoyed by customers that were viewing items at the register. He became exasperated and moved to the register and sharply asked if they needed help. They did not respond and continued looking, and then the associate rolled his eyes and directed this statement to the customers - "No? No help needed? You're just going to walk away? Okay, that's fine." Why would anyone say this? At the POS, I wanted to exchange an item. He seemed annoyed that he wanted to leave the clothes he was folding. Immediately he looked at the item and asked, "where are the tags." I admitted I only had one, and he then tossed the jeans onto the counter and said "well you need the tags." I told him he could take the tags from the items I was exchanging as the length on each side was longer than advertised. He then said "yeah if you read the receipt its on there you need the tags. I'll just give you 10% off and this other thing you have here is whatever." Crunched for time, I didn't want to argue at this point. His aim was not to serve the customer or create a customer experience that is exceptional. I understand if this is policy, however, the experience given to myself and others in the store was not optimal. Managing multiple retail stores myself, I understand the importance of offering an extraordinary experience. This gentleman was not accommodating or willing to simply explain; he just ran through a list of policies. I get it; however, perhaps a coaching session for how to handle particular situations is in dire need. read more

3 people standing around. Not 1 employee said hi or asked us for help in regular store and same in underwear store! Had a good sale at least going on. If you don't like your job go work somewhere else! read more

This review is for the Calvin Klein Underwear store at Fashion Outlets of Chicago in Rosemont, IL, which is not listed in Yelp. Very rude staff. Don't you dare ask a question, they are quick with the eyeroll. Horrible experience with one of the associates, let's just say I returned my purchase 15 minutes later. Called manager to report my experience and "no one could find her". Filling out the survey with my comments and visiting the link on the receipt did nothing either. read more

Wow!!!! What's up with the attitude in this place? they have actually asked us if we can even count and when asked to see if they have different size told us to go find it our selves... never coming to this store again! We visited this store 01/12/217 around 1:30pm read more

I went in to return a dress and my 6 year old was pretending she was doing the return and this woman gave her the dirtiest look. Continued to give me a huge attitude and didn't crack a smile once. I will no longer shop here. I called to speak to the manager and turns out she was the one who I dealt with. I explained I did not appreciate the attitude given to me or my daughter and she said she was listening to her headset while taking care of me. That was a total lie. After receipt printed she just stood there not saying a word and then just handed me the receipt. read more

Calvin Klein is the best! Everything at their place is so clean and organized. Their service in the changing rooms and in the whole store are so amazing. You can find anything you need here, also those items that you did not actually know that you need it, and those worth to purchase. They have so many great selections, from clothing, pants, shoes, accessories, underwear, and other. You can also find some great deals here, such as promos, discounts, and sale items. You can literally save a lot of money here compared when you are going to shop in other stores around the place. This Calvin Klein got the perfect location, it is so easy to find, and it is so near to other well-known places around the city. You can also notice once you visit that their place is so huge compared to other stores, they always maintain their place so clean, nice, and bright. What a great place to shop. The staff here is also great, they are so friendly, helpful, and they all know how to treat and assist all of their customers. All of them are so accommodating and decent. Really love this place. Also can't wait to go back again soon, I really want to buy more of the items they have, and I can say that I am already a number one fan of their place. Calvin Klein is so amazing! Thank you guys for such a wonderful service, awesome experience, and for the amazing items in such a reasonable and affordable prices. Will see you guys again when I visit soon! Thank you and keep it up! read more

If i could give 0 stars i would. Ive been a Calvin Klein customer for years. I decided to try this new store by Fashion Outlet. First week i bought a bunch of clothes, $824.11 worth. I go home and took the tags off from all of them like i always do and realize that 1 pair of pants i bought i had grabbed the wrong size (1 size smaller). So on my next day off i go to exchange them with my size. I go in and first thing im told is if they dont have the tags than i cant get a refund. Im telling the lady behind the desk that im not interested in getting money back, just to exchange for the right size. She calls a manager by the name of Karen, mind you this manager in the first place didnt even come to greet but simply tells her associate that no way we can exchange without the tags! I tell her that i actually want to speak to her myself... 4 min later she comes out and with a very military style attitude tells me the same thing and that she has been in retail for 20 years and knows when clothes have been washed?!?! Wait what? They are the wrong size!!! They do not fit me, hence they have not been worn since i actually bought them 2 days earlier. They've never been washed. I just need to get the right size!! Very dissapointed at Calvin Klein for hiring such rude managers. Ive been a loyal customer for many years. I didnt expect anything free. I just wanted the right size. read more