Responsive for a Saturday emergency... paid *dearly* for the overtime of a water heater…read morereplacement. Technician was uncommunicative and in a hurry so did not provide instructions on care and maintenance. I pulled the wet manufacturer docs from the unit following his departure, let them dry and read how to operate and care for this appliance.

We had just closed on our new home and asked another plumber company to get us a bid for piping gas…read morefrom water heater to gas dryer location. The best they could do was come out to see the job to give an estimate and then come back 4 days after that to do the job. I happened upon McCoy Plumbing - the owner came out THAT morning to look at what we needed and the job was done the very next day! Laundry is pretty important when you first move in... Mr McCoy made us feel like he valued his new customer!

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Worst service company! Gave a personal review of their electrician Isaac Parks(see below) shady not…read moretrying do job! And his Manager Chad Holbert who refused to talk to or call back! I also happen to work at company uses c. woods as vendor......so Chad since I gave a honest review of his worker and himself my personal experience outside of work!...... Called my job and complain to my boss as if this had something to do with my job trying to get me in trouble with my job! That's the kind of people c. woods are do horrible service then when you put a review if they can find a way to get back at you for your review they will! Still never heard from Chad after he called my boss and tried to get me in trouble for my own personal review that had nothing to do with my job! ORIGINAL REVIEW Isaac Parks One of only two electricians! Rude confrontational tries to do the bare minimum and leave without fully diagnosing the system and gets mad at you when you call him on it because you have electrical experience yourself and caught him doing the shady stuff! Refused to even let me see the bill said he would email it! Called c.woods company has to speak to the manager they would not let me speak to the manager finally got his name Chad supposedly and then I was told they would have him call me back at some point maybe tomorrow...... Don't care about whether or not their employees do good work or if they're rude or inconsiderate a confrontational........they just plain don't care! That's the response you get is we'll get to you when we get to you!

I needed routine service for my on - demand gas water heater. Everyone was pleasant, and they were…read moreable to provide the service in a timely manner. Their charges were very fair and reasonable.

Called these guys to repair a water heater under warranty. They didn't hesitate to do the work. The…read morewater heater was repaired quickly and corrected the problem. We asked if they could look at a worn hose on our washer while he was there. This was repaired perfectly. He ended up staying until 7pm to finish since cold weather was expected the next day He was polite and knowledgeable.

Charged 420 to unstop sewer in one hour with a blow bag (handyman special) does not know how and…read moredoes not have the proper equipment to do the job properly

Steve was very knowledgeable and polite. He explained the issue in detail and was very reasonable…read more Will definitely call him for any plumbing repair in the future!

We had water leaking on the outside of the house in the weep holes in the brick. Andy Herrell…read more(Andrew's Plumbing) was recommended to us since it was determined that this leak was under the slab. Andy came out and diagnosed the problem, and from the conversation we had, I was sold on Andrew's Plumbing. Andy was so good at explaining the problem, what had caused the problem, and what the "fix" was. Andrew's is very professional, very friendly, and very available to answer any and all questions I had. I will never use another plumber other than Andrew's Plumbing.

We called for them to come and replace two faucets that hook up our washer. They came quickly and…read moredid the work professionally and with good quality. The price was very reasonable. We will use them again. Thanks Andrew and John.

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Good people and quality service. Responsive to questions and information…read more This is the second time I've used Faithco and they are super good at communicating their arrival time and follow up.