Late at night both of our toilets and our tub all stopped up suddenly and at the same time! I…read morecalled Rodney Rains to the rescue after another plumbing business who advertises 24/7 on-call emergency service declined to come out and help (because, he said, it was raining). Rodney was amazing: fast, efficient, and professional. He had our entire system working again in less than an hour. I can highly recommend Rains Plumbing!

From the owner: Rains Plumbing is a locally owned family operated plumbing company and are licensed, bonded, and…read moreinsured, and guarantee quality work at fair prices.

Getting a plumber, or any type of contractor, to actually show up at your house for a small job, is…read morenext to impossible these days. I called Ben, and he was very receptive to squeezing us in for a minor plumbing issue. When Ben showed up (on time, I might add) he said, "I tell ya' what- I'm going to show you how to do this yourself, so you can save some money." He gave me a brief tutorial, called his plumbing supplier, and ordered the part for me, and said to call him if I had any issues. A few hours later, I picked up the part, and after about 20 minutes of amateur plumbing, the issue was completely resolved. We paid Ben $95 for his trip out to our house, and for the tutorial. This probably saved us about $200 from what other plumbers would've charged. Ben, of Ben's Plumbing, is a class act, and he is definitely who I'll call with any future plumbing concerns.

From the owner: Customer satisfaction is our #1 priority. Ben's Plumbing knows that the plumbing system is the…read moreheart of a home. When you need a plumber, you want an experienced, reputable company that delivers on its promises. Since 1979, Ben's Plumbing has been providing residents and businesses in the Whitehouse area with quality plumbing repair and installation.

Deal on water heater able to schedule online came at appointment time and finished. Checked and…read moremade sure I was receiving hot water with no leaks before leaving.

This company was fast and the most courteous people I have dealt with in a while. I would recommend…read morethem to anyone needing plumbing help. They were here when they said they would and finished when they said they would.

One guy, Michael, is great : professional and helpful…read more The Other Guy "T" is extremely rude, tried to rush out without fixing my shower and demanded cash for the copay for my warranty company . I now know why: I would have stopped payment on a check or disputed the charge with my CC company . He can only survive by taking warranty jobs. He refused to call in the parts request with my warranty company and claimed he would send an email. Instead the warranty company called me and said he had marked the job as complete

Unprofessional. Rude. Rushed. Had to use this person through American Home Shield and will fire…read moreAHS for sending him (the owner). Took over 8 days to come out. Was rude to my wife on phone. Rude service at the house. Ultimately, he did a half a** job and left as quickly as possible - totally rushed and didn't care about the quality of his work. Wish I could give the company and owner zero stars.

Grant B was awesome. He arrived right on time and was fast and professional. He diagnosed the…read moreproblem and presented options. I will continue to use ETR.

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

I had a leak in my plumbing. They did a repair, but the area was still leaking so they came out and…read moredid another "repair" for an extra $875 and this still did not fix the problem, in fact it became worse (see video). The repair man claimed he had tested the pipes to confirm the repair fixed the problem when clearly he had not. Even though that $875 had a 1 year warranty on the invoice, they did not honor the warranty. They gave me another invoice for $675 that notably had no mention of a warranty anymore. When I called to discuss this with a supervisor, he interrupted me and became extremely agitated. I asked him his name and he yelled "[expletive] you, that's my name." He then proceeded to threateningly ask if I would be home for him to see me in person. I would seriously caution against doing business with this company. See also a photo of the pipe that was leaking, the other company I called fixed it for $310. How could "Super Plumbers" have checked their work and verified it was fixed when the pipe is like this? My assumption is that super plumbers somehow broke this pipe, and when I called to question them they verbally attacked me *Edit to add, it has been a year and I have yet to hear from "super" plumbers as to any form of apology, comment, or anything. Remember, their "supervisor" cursed me out and implied he was going to assault me. This is truly a dog turd of a company, there's a reason they aren't BBB accredited

They were professional and fit us in fairly quickly. Will definitely call them again when needed.read more

I contacted EMP one day, Eloy stopped by to look at the job and provided quote. His workers arrived…read morethe next day on time, completed the job in a timely and professional manner. They cleaned up, leaving not a trace of anything behind. Their pricing was less than larger named companies, and quality just as good. Highly recommend and will definitely call on the again for plumbing needs.

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

Worst service company! Gave a personal review of their electrician Isaac Parks(see below) shady not…read moretrying do job! And his Manager Chad Holbert who refused to talk to or call back! I also happen to work at company uses c. woods as vendor......so Chad since I gave a honest review of his worker and himself my personal experience outside of work!...... Called my job and complain to my boss as if this had something to do with my job trying to get me in trouble with my job! That's the kind of people c. woods are do horrible service then when you put a review if they can find a way to get back at you for your review they will! Still never heard from Chad after he called my boss and tried to get me in trouble for my own personal review that had nothing to do with my job! ORIGINAL REVIEW Isaac Parks One of only two electricians! Rude confrontational tries to do the bare minimum and leave without fully diagnosing the system and gets mad at you when you call him on it because you have electrical experience yourself and caught him doing the shady stuff! Refused to even let me see the bill said he would email it! Called c.woods company has to speak to the manager they would not let me speak to the manager finally got his name Chad supposedly and then I was told they would have him call me back at some point maybe tomorrow...... Don't care about whether or not their employees do good work or if they're rude or inconsiderate a confrontational........they just plain don't care! That's the response you get is we'll get to you when we get to you!

One word: HORRIBLE!!!! Do not buy or get any service from this company!! They installed our new…read moreunit. It had an issue and left us a week without AC and said they would fixed later. We found another company and quickly fixed it at a much LOWER cost.