John did a fantastic Job, Installed a new water heater for me,…read more very professional and knowledgeable, as well as giving service instructions. Professional Job

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

Once again, you don't have to pay the most to get the best. I had several nagging plumbing problems…read morethat I needed fixed they came and for the one hour charge fixed all the problems and a couple more. They are great guys who know their business and "fix it right the first time!"

This company ! Totally impressed with the friendly , honest and down to earth professionalism…read morethat was shown to me and my husband .. The owner , Tim , what a guy, Hard to find these days a company that bends over backwards for their customers . We will never ever use any other plumbing company , they're the bomb diggity of all ! James and Lisa Jones- Chandler, Tx

Responsive for a Saturday emergency... paid *dearly* for the overtime of a water heater…read morereplacement. Technician was uncommunicative and in a hurry so did not provide instructions on care and maintenance. I pulled the wet manufacturer docs from the unit following his departure, let them dry and read how to operate and care for this appliance.

We had just closed on our new home and asked another plumber company to get us a bid for piping gas…read morefrom water heater to gas dryer location. The best they could do was come out to see the job to give an estimate and then come back 4 days after that to do the job. I happened upon McCoy Plumbing - the owner came out THAT morning to look at what we needed and the job was done the very next day! Laundry is pretty important when you first move in... Mr McCoy made us feel like he valued his new customer!

Today Berry Irrigation came out…read more Rene was the fellow. He took care of my sprinkler line break carefully and quickly. Great attitude, cooperative, pleasant. Tyler is lucky to have such good people.

Very knowledgeable. Very cordial. I would definitely recommend him to others and I will use him…read moreagain.

I want to give special accolades to American Plumbing Company in Tyler Texas. After accidentally…read morelosing her wedding band in the toilet during a flush, my daughter was in tears. She contacted many plumbing companies requesting help. Every one said they could not do that kind of service. Then she called American Plumbing Company and they sent a team to her house right away. After a long tedious job her precious wedding band was successfully retrieved! American Plumbing Company in Tyler always goes beyond the call of duty for all their customers. They are the heroes of the day! Thank you Tim and Garrett for a job well-done.

Thanks to Tim and his helper, good smooth and fast job, thanks., Thanks to Brad as well for the…read morequick response for getting the job done.!

I've used Harvey Plumbing several times over the past 20 years. Rick has always been extremely…read morehelpful and knowledgeable. He gets the job done right the first time. And his prices are very reasonable. If you need a great plumber for anything from new construction to that pesky running toilet (I've used them for both) they'll get you fixed up.

We called them several times. The first time they said they would call back but never did.On…read moresubsequent calls there was never an answer. So much for good customer service. Guess our job wasn't big enough for them! ( faucet problem). Now we'll look for another plumber. We can't recommend this one due to lack of customer service!

"Jason" expressed concern for my plumbing problem, and that really meant alot to me. He was very…read moreprofessional. He allowed me to choose how much I wanted done, and he had a book with him with printed prices of the different jobs. Again, that was important to me. He and his helper fixed the problem promptly. They were neat and left my home in clean condition. I will use them again.

If I had one word to describe my experience with Rudd it would be WOW. It all started with a call…read moreto them and speaking with Belinda. I have never dealt with a company or business treating me (the customer) with the level of respect and and compassion for my dilemma which was a hot water heater that needed replaced. Belinda gave me the peace of mind and was very attentive and listened and answered all of my questions. She then got me quickly on the schedule to have the guys come out (at no cost) and find out what was going on with my old water heater. The two plumbers that came out (Brandon and Jonah) were extremely helpful and walked me through the whole process. I have to say that Jonah and Brandon worked until 8pm to finish the job of replacing my hot water heater and reducing the pressure to my house that was actually way too high. Brandon and Jonah did not complain at all about working late on 12/21/18 (4 days before Christmas). They worked very hard on got me and my family hot water again as well as my extended family that showed up halfway through the removal/installation process. I will have absolutely no problem choosing them again over all plumbers in the Tyler TX area for the exceptional customer service, friendliness, respectfulness, and treating like family. Thank you so much Rudd Plumbing for getting me some hot water again. Belinda, Jonah, and Brandon: Thank you for helping me out and being with me the entire way and treating me kindly. Merry Christmas and Happy New Year! Bryan Allen

I had the plumbing and AC department come out on separate occasions and both came out in a timely…read morematter and accurately fix the issues my house had. Reasonable price and great service. Will use again and I recommend them. The other reviews I read were complaining about price, not how good the service was or how quick the service was in my experience you generally get what you pay for especially with a company that's been around as long as Maddox. My advice with any company to ask for a ballpark price that way you have a general idea of what you're going to be paying. And that way you don't have to leave a bad review because you didn't ask enough questions before you hire a company to come out

I know people that have Maddox and they have ALL have positive feed back. Keep up the good work!!!read more