place is clean, friendly, and easy to get too. I just wanted to wash towels and comforters as they…read moreare too big for my machine. The wash cycle was affordable and worth it. Really, a good idea for me, as i didn't want to break my machines in the process. The issue is drying, the dryers are way too expensive. I am not sure if this is the new norm, as i don't wash my comforter as often as i like, but if this is the norm, i'll have to just buy another machine to wash them, as if i did it monthly with the cost of drying, i would have my own machines in a year.

My daughter recently visited this location. She unknowingly had an object in her laundry and only…read morediscovered it after the cycle completed as she was removing her clothes from the machine. She went to her car and the owner came outside, tapped on her window and asked her to come inside. She obliged. Once they were in, he disrespected her by getting in her face and yelling at her saying how she broke the machine. Then demanded she pay $500 dollars to get the machine fixed. She then proceeded to tell him that she wasn't paying for anything, the machine was not broken, it only needed to be reset and that she does not have $500 to just give him on the spot. We do have a court system here! You don't just demand someone pay you money ob the spot! This isn't China! She was visibly upset and crying over the way he was treating her. She then went back to her car, called her boyfriend and told him what had happened (for context, she is black, her boyfriend is white and the owner of the laundromat is asian). She told him that she was not going back in there and that they were not drying their clothes in that facility. Once he got to the laundromat, he went inside and took their clothes out of the machine. The owner didn't say a word to him but screamed and yelled at my daughter like a fool! It kills me because they come over to this country thinking they can disrespect black people and get away with it! Apparently they can with the recent verdict! IYKYK! Boycott this business and all other asian businesses! Stop supporting those who do not value or care about us! Patronize your own! Support your own! When they hurt one of us, they hurt all of us! Show them that without us, there is no them!

I had my shirts laundered here for over 20 years. Not a good experience anymore. The shirts started…read morecoming back wrinkled - I had to press them after I got them back. Then they started losing shirts - 4 or 5 shirts over a year - with no explanation or excuse. When I told them I wouln't be using them anymore, no one even called me to ask why. Clearly, they don't care about customers or customer service.

My fiancé got stains on her shirt before our engagement photo and they were able to get it out and…read morewe cannot even see where the stain was! They were super friendly and responsive and were able to get us in quickly!! We can't thank them enough for helping us avoid a disaster for our engagement photos!

DO NOT USE THEIR WASH AND FOLD DROP OFF SERVICE!!!! They lost/gave away at least 1k worth of my…read morefamily's clothes! We just got back from vacation and everything was worn once!!!! All I got back was 1 bathing suit, 2 dresses, 2 shorts, and 1 tank! My son got back 2 shirts, 2 swim shorts, 1 bathing suit, 3 shorts, 1 pair of pj's, my husband got back his work clothes! I dropped off 2 WEEKS WORTH OF CLOTHES! And the best they can tell me is they'll look at the cameras. Ok, cool, but the clothes obviously aren't at their facility so what will they do to replace them? The manager said "I don't know". ARE YOU KIDDING ME?!?! I'm missing bathing suits for everyone in my family, shorts for everyone in my family, my tops, my boys shirts, jeans, EVERYTHING BRAND NEW!!! Update: Just got a call from the manager, this time I talked to a female manager but the manager I talked to from before was male... she called to say she found a bag of clothes and started going through it. After the first couple of items she listed I knew it wasnt mine at all. When I told her none of its mine, her attitude changed from nice to snotty as if I ruined her "hero" moment. She said they'll look over the cameras and I asked does it really have to take 24 hours? She replied snotty again saying I dont know. Then I said "I just dont see why it has to take 24 hrs when he started looking at the cameras when I was at the facility" she said he has to look at it frame by frame for an 8 hr shift. Then rudely said "well bye". So not only is there a confusion on how many managers there are but it sounds like they also lost someone else's clothes too. They're the ones who lost my family's clothes and acting like I'm being a pain. UPDATE: Over 24 hrs later, they called me. This time it was the male again. Stating he looked through the cameras and my family's clothes weren't missing on their end. THAT'S PHYSICALLY IMPOSSIBLE! I gave them $73 in weight of clothes and DID NOT get that back! When I asked if I could see the cameras for myself, he replied just as snotty like a child "no" the fact that I had to correct him on his attitude toward me was very sad. I told him they lost my clothes so what are they going to do to make it right amd he suggested to file a police report against them. Everyone here needs to be evaluated again and given a course on customer amd phone etiquette. They think just because they don't have a big fancy job that they don't have to treat customers with respect. I swear I was talking to a 10 year old on the phone. Sad.

The place was clean and washer and dryers well maintained. I was able to get 3 loads washed and…read moredried in 1.25 hrs. Great place if you need a laundry service.

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

After 40 years of going to another dry cleaners, my friend said she liked Star. Decided to try with…read more2 winter coats. Greeted. Very friendly and welcoming. Reasonable prices with cash discount. Definitely a great first impression

Amazing service! Owner is great and has great service. All employees are good and nice. love going…read morehere!

I visited Splash to wash two comforters that don't fit well in my washer and dryer at home, and the…read morejumbo sized washers at Splash worked perfectly! The facility was clean and there were staff onsite if you had issues. Although it was crowded and busy, we had no issues finding open machines. The app you use to pay and see your washer and dryer's progress is easy to use. Downsides are that parking is tight, as it's in strip with several other busy businesses and the parking is shared. It would also be helpful if there were more places to sit while your laundry is finishing. I had two young kids with me and ended up sitting them on top of top-loading washers because the one bench in the facility was already in use.

Large washers at the back smelled like mold. The place looked dirty even though someone was…read moremopping. Mop water was the color of mud. Won't go back.

This is the cleanest Laundromat I've ever been to. Ester is so helpful and accommodating. She…read moremade my experience unforgettable. And next time Im through Columbus with a tour, I will encourage my my passengers looking for laundry services to come your way. Thank you so very much Ester, you went above and beyond.

Nice new laundromat on East Main. Change machine on premises and you can get detergent if needed…read moretoo. I have used this a few times now and super happy with it. Great for larger loads and heavy loads. Pricing is ok for wash and dry but I drop a lot more in dry but like the larger machines. Hint - go early am if you can. The earlier the better. They also have nice, durable, large laundry bags you can purchase too for $8.

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.