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Arcadia, CA

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California Dentistry, Implants & Braces

4.3 (54 reviews)
Closed • 8:30 am - 5:30 pm

Services - California Dentistry, Implants & Braces

Cavity treatment

Dental exams

Tooth filling replacement or repair

California Dentistry, Implants & Braces Photos

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My experience with this office was extremely inconsistent. First, I was never proactively given receipts unless I asked, and when I finally requested records, some receipts were missing. The final billing breakdown also did not match the actual ledger. Even the $120 I paid at my first visit was missing from the final bill. On my first visit, I was told my tooth was cracked and needed extraction. I paid $120 just to be seen while I was still deciding whether to do the implant there. On my second visit, I had the extraction and paid $500. Because I wanted a whiter veneer shade, the doctor told me veneers needed to be done before the implant so the new tooth color could be matched properly. Their veneer price was too high, (The front desk showed me the veneers the doctor made for her, and her front teeth looks obvious, did not match the nearby teeth.) so I had my veneers done elsewhere. On my third visit, after my veneers were done at another office, I returned to remake the temporary denture. The doctor asked why I went elsewhere. I explained that I could not afford their veneer price. He then said he could not make my new tooth because OM2 was "too white" and told me to have the tooth made wherever I got my veneers done. He also said if I did veneers elsewhere, he might need to adjust the shade multiple times which happened before and did not want that trouble. I even offered to pay for remakes if needed, but he still refused and told me to get the denture made somewhere else and he would only install it. Then when I asked to at least make the temporary denture that day, he said he could not do that either. It means be careful If you have brighter teeth. After I left, I contacted another office, and they immediately told me they could make an OM2 temporary tooth. I went there for a scan. The next day, Dr. Sun's office suddenly called and said they actually could do OM2 after all, so I canceled the other office. On my fourth visit, I had a 5:00 appointment that I had confirmed multiple times. When I arrived on time, the front desk acted like I had no appointment and asked why I was there. The nurse had to remind her that I was the 5:00 patient. Then I was told the doctor had already left. That explained everything Why front desk lie. The doctor never came back in person for the shade discussion and told me over the phone to decide the color myself, even though this should have been done face to face. Later, when I called because I was worried about the shade match, the front desk told me the scanner could identify the color automatically. She lied again then why they asked me to choose the shade myself? When I said I wanted to cancel, her attitude suddenly changed and she told me to come in again so the doctor could see me. On my fifth visit, the doctor finally looked at the shade with me, but then again said he still could not do my final implant crown and that I should go elsewhere. At that point I decided not to continue treatment. They later agreed to refund part of my money, but the billing records were inconsistent and did not match each other. They should refund me 575. Overall, I felt that the office gave changing answers, handled color matching carelessly, failed to provide clear records, and repeatedly shifted blame to the patient instead of taking responsibility.

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Leo Y.

one of the best dentists i've ever been to. Dr.Sun is super helpful and the front desk is hilarious and made the time fly by. No pain like some other dentists and the place I recommend all friends and family

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Reviews are largely positive. People highlight the friendly and professional staff, skilled dentists, and a clean, modern clinic.

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4 months ago

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David S.

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4 days ago

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18 days ago

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7 months ago

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6 months ago

I've been coming here for years and still get the same reliable and trustworthy service.

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David S.

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2 years ago

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David S.

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4 months ago

The doctor is highly experienced and skilled,and the staff were friendly , the clinic is clean and bright!

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1 year ago

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1 year ago

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David S.

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6 months ago

I love coming to my dental appointments. Everyone is super friendly and professional. Dr Tran was awesome.

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7 months ago

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3 years ago

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2 years ago

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1 year ago

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11 months ago

I trust Dr. Sun's skills. He implanted my tooth very well. The whole team treat patients very politely and considerately.

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6 months ago

everyone is very friendly! i love the front desk manager, she let me take pictures of my teeth x-rays!

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1 year ago

Very accommodating and very professional to work with my dental procedures. I will be back again for further evaluation and treatment.

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2 years ago

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2 years ago

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3 years ago

Went there for a dental cleaning. Good service, caring staffs, and comfortable office.

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2 years ago

Dr. Sun and his team are always so caring and on top of what they do for their patients.

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2 years ago

I have been a patient for many years. Good dentist and great staff. Good service. Good environment

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4 years ago

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2 years ago

Took my daughter to get a cleaning and made it su h a great experience for her. Definitely coming back !

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2 years ago

Good service and nice people. I have had seven implants done by Dr Sun and all pretty good.

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3 years ago

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2 years ago

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5 years ago

Made an appointment an half month priority, and the doctor let me wait 40 mins with no reason

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4 years ago

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5 years ago

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6 years ago

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7 years ago

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7 years ago

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3 years ago

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10 years ago

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9 years ago

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9 years ago

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10 years ago

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9 years ago

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Page 1 of 2

Ask the Community - California Dentistry, Implants & Braces

Review Highlights - California Dentistry, Implants & Braces

“David Sun to anyone looking for an honest, knowledgeable, and highly skilled implant dentist.”

Mentioned in 26 reviews

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I would love to share our wonderful experience with our family dentist, Parklane Dental! We've been…read morecoming here since 2011, and the quality of care and expertise my family receives has always been amazing. From the moment we walk in, we're greeted by the friendly and professional front office staff, welcomed by the back office team, and cared for by experienced doctors. Our visits are always quick, friendly, and painless! Special Thank you to Dr.He for making my smile bright Parklane, Thank you for always paying attention to every detail and for being so patient and caring with my toddlers. Our family truly loves and trusts Parklane Dental!

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