Seen quickly. It was professional and friendly and I got my toe seen and received good feedback. I…read morefelt helped and satisfied when I left despite not getting it drained like I wanted.

Our family has been here a few times and we will keep coming back. It is the best urgent care in…read morethe area, in my opinion. Everyone is friendly,helpful and caring. We have received excellent care here.

1015 am, January 02, 2026…read more First of all, bring ID & insurance card. I forgot my wallet in the car went back and retrieved it. Only one electronic kiosk was available out of 5? Thankfully, there weren't any other patients in there. Only one patient was being seen for his labs and he finished when I completed my electronic check in. The receptionist/phlebotomist asked the doctor name to ensure that they have the lab requesition orders in their computer. Everything went smoothly. I was immediately asked to go to station 1. A male phlebotomist handled my blood draw very well. The needle injection was painless and went very smoothly. I was told that I had just missed their morning rush of patients! So I am assuming that it's best to avoid the early hours of business here. There are plenty of parking spaces at this old medical building here on Imperial Highway. I was finished in about 15 minutes.

It's a small facility, but the staff is friendly, and really hustle, to try and accommodate…read moreeveryone. I must strongly recommend that you make an appointment online! I was in a near full waiting room, and they called me right away. Appointments have priority over walk-ins. It's even posted in the waiting room. Painless procedure, competent staff, and was in and out.

Let me just say right off that I had an appointment which I'm sure contributed to my positive…read moreexperience. Check-in was easy, everyone was polite, and I was in and out in probably 5 minutes! The young woman who drew my blood was friendly and very skillful, and I barely even felt it!! Took me longer to find parking than to have my visit

I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl…read moreso half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time.

Easy location to get labs drawn and then sent off somewhere. Sam does everything for you and ships…read moreoff your lab work. Easy and convenient. It is not in the best neighborhood and parking can be a hassle if it's busy, but Sam is great and good at her job and friendly.

Service is always efficient and professional. Very friendly and accommodating, especially when I…read morehave a last minute test I have to do! Highly recommend the services here!

I came here around 1:15 on a weekday for a routine Blood draw. The facility is clean. My…read morephlebotomist, I think her name was Jessica or Jennifer did an excellent job. Easy stick, great technique. The whole process was very easy.

They are quick to take care of patients needs and with an appointment are definitely on time! A…read morelot of other quests I go to do not respect your time (even with more nurses than they have here) and are usually very rude. Not this location! They have an awesome staff team here. I am terrified going in for so many blood work and voiced my concerns, it was painless and so quick! Thank you Valeria for taking care of my needs and being so gentle and patient with me. She's so sweet! Even talked to me to distract me from the needle. Will come back here for blood work the next time I need one and hopefully will have valeria do it for me.

I had to do some lab work the other day, and was just impressed by the way the lady up front was…read morehandling everything, she was by herself and was just efficient, and very patient when handling all appointments coming in. I didn't have an appointment, so I was expecting a wait but it wasn't at all! Overall, it was a nice experience and a lot of respect to Rebecca up front who was multi tasking, and just very organized, it is was pretty impressive. This is a very good business that has a clean environment, and just a great example of professionalism!

You first arrive and you put in some basic information on the IPad. Then you area greeted by…read moreTheresa in my case. She asks me for my ID and I show her my authorization and I wait in their waiting area which is air conditioned and I am taken to rear to give them my sample and this whole process is seamless and comfortable and I feel the staff does a really good job in their professionalism. I highly recommend their services.

I loved this place. Super quick and easy I was in and out! I also like their check in set up which…read moremakes it a lot more convenient. My appt was at 8:40 am, I got there at 8:30, I was in by 8:35 and out before my appt time!

I had one of the worst patient safety experiences of my life at the Quest Diagnostics location on…read moreWhittier Painter Avenue. I went in for a simple blood draw on Saturday, November 22, 2025, and the phlebotomist who worked on me was wearing long designer acrylic nails. This is a direct violation of CDC infection control guidelines that prohibit artificial nails for clinical staff due to the very real contamination risks. It also violates OSHA standards that require employers to provide safe conditions for patients. Her acrylic nails interfered with the procedure and she missed my vein. She caused significant pain and did not acknowledge it, did not apologize, and did not show even basic empathy. Hours afterward the site of the attempted draw was still painful and stinging, which is not normal for a proper venipuncture. The whole interaction felt careless, unprofessional, and unsafe. I left the site shaken and seriously questioning whether Quest has any real oversight at this location. If this is happening openly in front of patients, I do not want to imagine what is happening behind the scenes. I emailed Quest Diagnostics a detailed, formal complaint. I included the appointment code, the location, and the exact issues, along with the specific CDC and OSHA standards that were violated. It has been days and I have received no response at all. No acknowledgment. No follow up. Nothing. Their silence makes the situation even worse. When a company that handles medical samples and patient health information ignores a safety complaint of this seriousness, it tells you everything about their internal culture and priorities. I will now be escalating this beyond Quest directly. I will be filing complaints with the following agencies: * California Department of Public Health * Clinical Laboratory Field Services * OSHA No patient should have to experience this, and no one should be exposed to unsafe practices because a location chooses to ignore basic clinical standards. I would strongly advise looking elsewhere for your lab work until Quest proves that they take safety and accountability seriously.

I scheduled an appointment online 3 weeks ago for today @7:15, I arrived @ 6:50 checked in on their…read morecomputer, then asked the receptionist if she needed my paperwork, she said "no,you can hold on to it, we'll call". At 7:15 I went to the window and told the other receptionist that I had an appointment for 7:15. She said they were behind and were seeing people with 7:00 appointment. After another 30 minutes, they called my name, was not seen for another 15 minutes sitting on the chair. So, what's the point of making an appointment??? Next time, I'll find another lab that at least is more respectful of my time.

Typing this as I stand here waiting. I had a 2.5-week wait for this appointment. I arrived 10…read moreminutes early, checked in, and then had to wait again just to confirm my check-in. After that, I was told there would be an additional wait to have my blood drawn. It's now been 30 minutes, and despite having an appointment, I keep hearing the front desk tell walk-ins and scheduled patients that "the wait is long because we have a lot of walk-ins." Meanwhile, I'm literally watching older gentlemen sit on the floor because there are no seats available, and I'm leaning against a table because there's nowhere else to stand. An older woman next to me said she has an appointment and has already been waiting two hours. This place is horrible. I gave it a second chance, and honestly, I should've trusted my first impression. What makes it worse is how the front desk treats the older patients -- especially those who aren't QR-code savvy. Instead of helping them, they talk to them with zero patience and a dismissive attitude. These are people who need compassion, not condescension. A medical facility should never feel this chaotic, disorganized, or disrespectful. Appointments should mean something, walk-ins shouldn't overrun scheduled times, and no patient -- especially seniors -- should be sitting on the floor because of a lack of space or structure. Completely unacceptable.

Make an appointment and remember your appointment code! Don't forget your ID and medical insurance…read morejust in case. If you don't, you will most likely not be seen or wait hours just to be seen. And that's not just this location, it's all Quest location's that do that. I've experienced that with the appointment, you'll be seen right away or in a few minutes at this location compared to other Quest Locations where you have to wait several or even a hour which is unbelievable. What I like about this place is that they're quick with their work and have an easy time finding your vein to get your blood. I've tried other locations and they've always had to poke me a couple times just to find my vein or had communication issues. I've never had any problems with this Location as I'd come and be out the door in a couple of minutes.

Pretty satisfied with the care, only had to wait 5-10 min to be see from my appointment time . The…read morecare was gentle , no issues, very nice people. Will continue to come here as needed

extremely professional, helpful, and efficient. super easy to schedule an appointment and she…read moreshowed up on time.

From the owner: Venotek Mobile Phlebotomy provides Phlebotomy Concierge service providing fast, professional blood…read morecollections. Experts in Blood Draws, STAT orders, DNA kit specimen collection and Specialty Lab kit collection. Once collection is complete we will drop off collections to appropriate laboratory for processing. Meeting you where you are whether its at home, or in the office.