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California Connections

5.0 (2 reviews)
Closed • Closed

Services - California Connections

Home theater calibration

Home theater installation

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10 years ago

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Best Buy - El Cajon - Emerge into the Metaverse

Best Buy - El Cajon

(327 reviews)

$$

We went here after leaving Home Depot with a refund on a microwave that they ordered , had on…read moredisplay but no longer carried so into Best Buy we went . Let me tell you ... they may be a little higher on some appliances, but they definitely have a big selection ! And for those coffee lovers out there , you have to see their selection of coffee/espresso machines ! Anyways , Ms. Rhonda helped us out ! They had the microwave we originally wanted , gave us $20 off , and it will be here in a week ! No delivery charge either , unlike Home Depot where you pay $39 to have something delivered but can't pick it up from the store . Me. Rhonda was friendly and knowledgeable! I would recommend asking for her when you go in ! Anyways , can't wait to get our microwave! Thanks for the help !

Terrible experience at this Best Buy. I brought my young son in to buy a Pokémon product and was…read moretold that kids are not allowed to purchase Pokémon. While we were still in the store, we watched other families buy the same product--including a 10-year-old child--and saw people looping back to rebuy. The policy was clearly inconsistent. When we questioned it, the manager mocked adults for buying Pokémon while at the same time refusing to sell Pokémon to kids, which made no sense at all. The situation escalated further when he told us to "get the F out of the store" in front of my child. Completely unprofessional and inappropriate. I followed up afterward and received only a generic response about an "internal review," with no real accountability. I usually like Best Buy, but this location seriously failed in customer service and basic judgment--especially with kids involved.

California Connections - electronics - Updated May 2026

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