Absolutely amazing. Found this company by chance while searching for top rated dryer vent cleaners…read moreon Yelp. I called Jesse Moreno on Tuesday, he gave me a quote for a dryer vent cleaning over the phone and came in person to do the job that same Thursday. My dryer vent is odd and goes up through a wall in the center of the house and exits on the roof on the 2nd floor (thanks new home builder). I also asked him to inspect the full length of my vent tube, since houses in my area were known for rushed shoddy construction and part of the vent tube had come apart some years back (but was repaired by some AC guys I hired a few yrs ago). Jesse showed up 15min early and got the entire job done within about 35min, including a full cleaning of the vent tube from the roof all the way down to my dryer without having to move anything, take anything apart, and he spent a minimum of time inside my house. At my request, he also ran a camera down the tube to ensure there were no unrepaired breaks or leaks and everything was intact and working the way it was supposed to. At the end of the job he provided me with the video which showed my vent tube was sparkly clean, and he ended up charging me exactly what he quoted over the phone and not a penny more. Yes this job can be DIY if you have the right tools. But Jesse was so fast and clean and did the job so effortlessly, I feel like I will keep his number and call him every so often and save myself the time and effort. Very happy with the service and an amazing value. Well done

Responsive and friendly. Good work. Efficient and he was careful with his work. Was on time too.read more

Excellent all-around experience! Hassan was professional, friendly, & skilled. I was able to make a…read moresame week appointment to have our dryer vent and lint trap cleared. He let us know when he was on the way and arrived on time. Prior to starting, he helped explain the process and what we could expect. He was thorough and cleaned up afterwards. His pricing is reasonable and our machine works great now. Super thankful for Hassan's dryer vent service and highly recommend to all.

I requested service twice and scheduled it. Both times, the technician never showed up. So…read morefrustrating

The technician did a great job! I thought I needed a repair, turns out I only needed the filter…read morechanged. My clinic air conditioner was up and running with just a service call. Thank you Elim HVAC!

They are always late, or try and reschedule with you. They also don't bother to call you letting…read moreyou know that they are showing up late or if they aren't going to make it. Only gave 2 stars because when they actually do come they do a good job but that's if they show up.

Picture this:…read more FRIDAY evening, straight chilling with the family. Eating late dinner and a knock from the downstairs neighbor asking if everything is okay. Yes, my husband replied. He begins to tell us that water is coming down from his ceiling. WHAT?!! We open our bathroom and it's flooded!!! HELLA FLOODED!! First time homeowner (condominium here). No idea what to do but definitely did not want mold. We did what is most common: google and yelped. Jack Ruiz (el mero mero) was our answered prayer ( I know I know sounds dramatic BUT hear me out) by the time we reached out to them it was after 11pm. THEIR AMAZING TEAM to the rescue. Came in with dehumidifiers and checked the moisture levels. Very polite and friendly individuals and refreshing energy to be dealing with us at after midnight. Over the next couple of days with our dehumidifier they kept communicating and removed them once there was no moisture readings. IT DOESNT END THERE. Two weeks later OUR NEIGHBORS COME AGAIN! WATER RAINING DOWN THEIR CEILING!!! We called Jack Ruiz (el mero mero) and made an appointment to check the water levels. Once again their team to the rescue. No water this time.

I had an issue with water spilling onto the passenger floor of my car, and I was in a pretty…read moredesperate situation trying to figure out what to do. I spoke with Jack, and he took the time out of his day to give me kind, considerate, and careful advice. He genuinely cared about helping me instead of just rushing me off the phone. Thanks to his guidance, I was able to avoid a much bigger problem and saved hundreds of dollars. Exceptional customer service like this is hard to find these days. I truly appreciate the help and highly recommend this company!

I had a great experience with David! My dryer duct was extremely clogged, and he quickly…read moreidentified the problem and got everything cleaned out thoroughly. He was professional, knowledgeable, and took the time to explain what was causing the issue and how he fixed it. His pricing was very fair, especially considering the quality of the work and the peace of mind it provided. The whole process was smooth, and it's a huge relief knowing my dryer is running safely and efficiently again. I really appreciate David's expertise, great service, and honest pricing. I highly recommend him and LA Duct Cleaning to anyone who needs their dryer vent or duct cleaned!

I recently hired LA Duct Cleaning and had a great experience from start to finish. My wife and I…read morerecently purchased our fixer upper home and quickly realized the HVAC system was in desperate need of a deep clean. There was a significant amount of debris built up within the ducts and vents, so we wanted to get it handled properly before settling in. The two technicians who arrived were punctual and highly professional throughout the process. They did a thorough job cleaning out every vent and duct related to the system, leaving everything much cleaner than they found it. I also want to give a special thanks to Jose for his help in coordinating the service and making sure the job got done smoothly. If you are looking for reliable and professional HVAC cleaning, I highly recommend this team!

Pure Air LA recently replaced my ~40-year-old rooftop packaged AC/heat unit with a new inverter…read moreheat pump, and I'm really pleased with how the project went. We are in condo community so there are additional complications around the HOA process, all of which were proactively managed. As someone who does a lot of my own research before hiring anyone, I appreciated that their pricing was fair and they were straightforward about what the job involved. The crew was professional and knew what they were doing. Their communication was outstanding (Hi Miranda!), and they helped to ensure I had all of the necessary paperwork to file for the rebate with LADWP. If you're on the Westside and need HVAC work, especially a rooftop packaged unit swap, I'd recommend giving them a call.

We actually hired another company the day before, and the technician told us he had fixed our…read moretenant's AC. Unfortunately, it was still leaking. I searched for another HVAC company and found Pure Air. They sent a technician out that same evening, and he fixed the problem within an hour. What impressed me the most was the technician, Mikhail. He clearly knew what he was doing and worked with great attention to detail. He took off his shoes before entering to keep the floors clean, and he handled everything carefully with clean hands so he wouldn't leave marks on our matte white walls. (The previous technician had left dirty handprints all over the wall and the indoor AC unit.) Not only did Mikhail fix the problem quickly, but he also treated our property with genuine care and respect. That's something we really appreciated. The next time we need any HVAC service, we'll definitely be asking for Mikhail again. Highly recommended!

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.