We stopped in this casino to gamble a few dollars. I had to provide my ID, email address, home…read moreaddress and telephone number to get a casino card that was needed to play. Once that was completed, you had to add money to the card first. The staff were helpful and only a few spoke limited English. Between me and my friend limited Spanish we made it work. I didn't see any gambling tables just slot machines. I added 20 pesos to the card intending on playing the penny machine like I do in the States. Lol. The cheapest slot machine was 5 pesos. I went on and thankfully another player who spoke Engish showed me how to use the machine and cash out. After I lost only playing a few rounds is when I realized duh, you only lost $1 in US money. Lol I balled out the 2nd time and added 30 pesos, lol. I betted the max and lost after 4 rounds. I took my losses and called it a day, losing just under $3 US currency. I enjoyed my visit and next time I will invest more $ and time. :-)

Ok.. but not to vegas...standards...$3.00 To get a players…read morecard replaced...is the only way that you can gamble on the tables..... Ohh no free drinks... I guess I'm use to las vegas .... Parking in the back.... May get a parking validation depends on your gambling..

Man this place is a money grab. Before you even put money into your playing card. They take a 15…read morepercent cut from it. Also winning is almost impossible. The slots basically never hit.

Machines are tight af. Made me question if they're w be real machines. Absolutely no wins higher…read morethan $8. They know what they're doing. Robbing folks. Lol as mentioned in others review you have to load your money onto a card you can't just put money in the machine. They have a lot of machines you see in American casinos they're just not going to hit for you. Went for the experience but I wouldn't go again to gamble.

Getting into Tijuana has become such a pain, if you are coming from San Diego, that we rarely go…read moreanymore. It used to be our weekend get away, but waiting 3 hours in line in a car just to get over the border to San Diego is just not worth it. This all happened after 9/11and nothing has been done to deal with this. It is sad. This hotel however is great. We love it, have stayed before and if we can get over the darn border we will go again. We miss it. The hotel is large, in a good area and the rooms are nice. They have great room service and we love their eatery. There are nice places to walk nearby or you can grab a cab. The staff is super nice and does speak English. Our room was ready on time and it was clean and comfortable. They have everything you need there and they are very nice.

Stay away Pass the hotel Do not go their I have never had such over priced food that was soo bad…read moreI've never had an enchilada this horrible chips came out cold and full of grease I also woke up with back pain so to extra extra hard bed I travel a lot and wow my hip hurts and they said nothing they could do I have a businessman and an ex-military guy who's been in a hard situations but this bed is the hardest thing I've seen in my life even with 100 pounds the bed did not flex Parking who ever heard of a hotel that you have to pay to enter and exit a parking lot while you're staying at the hotel $20 every time you leave the hotel and come back that's such a big scam If your staff ever looks as hotel fire that staff member On the website they say they're sorry for ruining someone's night bad beds bad food pay every time you leave and go come from the hotel they look at you when you can play like whatever when I get back the young lady who booked this room in my office it's going to be looking for a new job Yep seems to be honest hotel.com Expedia are those are lying about this hotel and a few other places so I think I'm going to stick with you they haven't seen to been to the managers of bad places

This casino can blow me…read more I placed a bet on the Monday Night Football game 4 hours before the game. When they handed me my ticket it read "N/A" next to Total Payout. I asked what that was all about. They told me my bet was no good and I can't have the money back that I just handed them to place the bet. That's stealing. I called the police. When the police arrived and looked at my ticket they made the Casino give me my money back. Stay far away from this shithole.

I've been coming here for three years , I'll come in make my bet want to watch the game but the…read moreservers just walk around like there busy never ask you if you want a drink or food! I usually end up leaving here going to eat and watching the game at home! I'm literally sitting here rite now there's two people 20 minutes later nothing! Weird!!!

The atmosphere is great really good to go admire the place. There's a lot of events sometimes goes…read morethere and it's worth to go. You sometimes have great food. Benders service is wonderful and it's well worth going.

I've gone here about 5 times now to bet NFL and college football. They also have USA horse racing ,…read moreand NBA. First , the betting cards come out on Wednesday's after 1 pm , but you can still get 3-5 team parlays without using the betting cards. I've never had any trouble except ... cashed 5 tickets one day and the cashier put 4 in the machine to pay off and held back the 5th. I politely pointed at the 5th ticket and got paid. Could have been an honest mistake ..... This place is a fairly easy walk from the border. The new 'ped west ' crossing is closest . Go thru the ped west stuff, you will come out to a small plaza with cabs , walk east to the Hostel California ( bright yellow ). Then turn right. ( south ) on a busy street ( Jose Lacquarrro??). Then walk south to a large parking structure. The sports book is about at the E in the ' Easy Park ' parking sign. The sports book is about 25 yards north of the new Easy Park parking structure , but on a small street that you need to walk down to from the Main Street.

Super friendly staff. Rooms were clean and not far from night time atmosphere. We will be back.read more

My first time traveling to Tijuana. Staying at Hotel Pueblo Amigo Plaza Casino made the experience…read moreeven better. The staff is absolutely incredible--so nice and attentive. I read previous reviews before my stay, and I'm happy to report that most concerns have been addressed. Waters are provided, and the place is well-polished. My room was on the third floor, facing El Centenario, offering views of the border and the hotel's casino sign--totally a vibe at night! WiFi access and a smart TV for streaming were available, making my stay comfortable. Although I was offered a top-floor room, I preferred a renovated room, which was perfect. Extra blankets in the closet, clean and organized restrooms, and great water pressure made my stay even better. No mini fridge, but it wasn't needed. Shout out to Ulises and the staff for taking great care of us during our stay. Highly recommend!"

This is one of our favorite Hyatt's and we have been to so many. What I love about this hotel is…read morethat it has everything you need or want. Make a reservation or call them and book a room. Their prices are good and you won't feel ripped off. You will be happy. The rooms are a nice size and kept up. The maid service is great. The staff is super and can guide you if this is your first time to Tijuana. I love the place to eat here. It is just the best. They have traditional Mexican food which is outstanding and they also have great American food. We love their pancakes and eggs. Their tacos are great as is any fish dish. They have bottled water in the room, which is a must. Do not drink tap water anywhere in Tijuana. The location is great. It is within easy walking to many fun spots, including shopping. The rooms are super clean and although it can get loud outside, the inside is quiet and comfortable. It even smells great. You will love it. Have fun.

I've been coming here for many years. I'm a Hyatt member and rotate between paying and using my…read morepoints - mostly using my points and enjoying the occasional comped weekend getaway. Prices have doubled since coming here first. Points went from 5k to 8k- please don't up it any more :). Guest profile has changed and with it more English speaking staff. US workers in scrubs moonlighting on the weekend, patients over from US for medical procedures, catering to this new clientele has made this hotel busier and a little more pricey than before. I wonder how they will compete when the Westin opens right next door? Location is truly perfect, it's an easy drive from the U.S. made easier now with the hotel and gastronomy zone signs as you cross the San Ysidro border. The hotel offers covered, gated underground parking for your car. It feels secure and I've never had any issues or incidents (touch wood) ever. Breakfast is included with your stay and has improved over the years, not that it was ever bad, they just offer a much larger and quality selection than before and restock often, again being more busy I imagine helps with that. Staff are always great , very helpful, and bilingual. If the bar ever looks unattended it's because they often double at reception. Just look to the front desk for assistance. For a Hyatt place - it's one of the best - that's why we keep coming back, better than the San Diego counterparts. Adrian, at the breakfast station is our favorite staff member. He's always so helpful, attentive and he deserves a shout out. I would love if they made Pozole on Saturday mornings - but alas it's a Sunday morning treat. Having it on Saturday too would be the icing on the cake. Something to work on: I enjoy a late checkout and appreciate not being disturbed. Do not disturb sign on the door doesn't mean they won't knock, or try to come in. Housekeeping should observe this request, even if they are being nice and checking to see if you need more towels. If you like clean, they are obsessively clean - occasionally the chemicals bother me in the lobby but I appreciate their attention to cleanliness. Overall solid 4 star rating.

FOOD: we had pepperoni pizza and short ribs. The pizza crust was very good. The toppings were…read moredecent. I mistakenly ordered the wrong short ribs. They were a little bit fatty. The marinade was good. It came with rice and some cabbage slaw. We had a couple of draft beers. Three space dust and one sculpin. I was also able to take cookies home. Three giant, fresh cookies. One oatmeal, one chocolate chip, one macadamia white chocolate chip. I didn't taste them, but they were reported to be delicious. SERVICE: the service was spectacular. Our server, Jennifer was attentive and knowledgeable about the menu. The bill for what we had was decent and Jennifer gave us the players club discount. That was sweet and helped with the bill quite a bit. AMBIENCE: this place is off the beaten path and was so busy when I got there at midnight. That's the beauty of the restaurant being open 24 hours a day seven days a week. All of the poker tables were full and you had to put your name on a list to get a seat at one of the tables when a player left. We just ate, we didn't gamble. Parking was ample, but like I said, the place was packed, so there were only a few spaces when I got there. No smoking inside.

SATURDAY NIGHT NO OMAHA! I don't even know where to begin…read morewith how disappointing this has become. For years, Omaha players actually had a place here. There used to be TWO tables running--one 8-16 and another 4-8--giving players options and keeping the game alive. It felt like management actually cared about all poker players, not just the no-limit crowd. Now? Omaha is basically gone. They've cut it down to a single table, and even that feels like an afterthought. You'll see a waiting list 13-16 names deep, and instead of doing the obvious thing--opening another table--they just let it sit there. Players wait forever, get frustrated, and eventually leave. And I guess that's the goal, because it sure feels like they'd rather not spread Omaha at all. It's honestly insulting to the players who supported that game for years. There's clearly demand, but management chooses to ignore it in favor of squeezing in another no-limit table or something else. At this point, it looks like they've quietly killed Omaha without actually admitting it. If you're an Omaha player, don't waste your time coming here expecting a game. You'll spend more time on a waiting list than actually playing--if the game even runs at all. Really disappointing to see how far this has fallen.

This is a great hotel if you are anywhere in the area. It is modern, redone, super clean and…read morecomfortable. The place is pretty. You can get a room with a balcony and the beds are super. The bathrooms are a nice size and well stocked. I love the TV because I love Spanish news. They take checks and dollars or pesos. Just make a reservation and put it on your card as it can get confusing. They have everything you want there, even a Starbucks as well as a nice eatery. The staff is just great. They will take good care of you and are happy you are there. There are nice places to walk nearby and there are great places to eat nearby as well. You will be very happy here. I know we were and we will be back. Have a great time. Enjoy.

This Hotel is great!!…read more We traveled from SAN FRANCISCO to Tijuana, we were recommended to stay here, the staff is fantastic, from the entrance to the end, very friendly and so helpful, a young man named Luis from the Starbucks coffee, were very happy to help us, even though we bothered him during his lunch break, he was still happy to take our order and took the time to prepare us a delicious coffee and hot chocolate mocha. Thank you so much LUIS, you are a shining young star very friendly and helpful I can't describe more than just say stars for this hotel all its staff thank you! thank you! México! see you soon again

This hotel is also a casino so that floor is loud. The rest of the hotel however is nice and quiet…read more The rooms are a good size and sometimes for just a little more you can upgrade to a suite. Each room is super clean and is ready when promised. Make a reservation. It gets crowded on some weekends and during the summer. We love everything about the hotel. The service is great and they will get you into a wonderful clean room. They are not huge, but they are great. The bathrooms are well stocked and they have bottled water in the room, which you need. They also have great food and again, the service is so good. You can stay there and never leave, but don't do that. Grab a cab and get a wonderful dinner near by. It is safe and you will be welcomed.

Back at Hotel Pueblo Amigo Plaza Casino for round two, and it was just as great! This time, I…read morestayed on the busier Friday before Labor Day, and the place was packed. The team was clearly hustling with the crowd, but they still delivered excellent service. Got upgraded to a Junior Suite on the ninth floor for a small price difference--worth it! The suite was a step up from the standard room with better views, a faster WiFi connection, and extra toiletries like a shaving kit, shoe polish, and more. Plus, they had a Samsung smart TV, which should honestly be standard in all hotels. Check-out is a breeze at noon--just drop the keys in the box, and you're good. Loved the bag check service, so I could explore without dragging my stuff around. Ordered the Original Burger with skinny fries from room service--delicious, but it came wrapped in plastic (I get it, but still). Shoutout to the staff for keeping up with the holiday rush; make sure to tip if they're vibing with you! Definitely coming back!