This store is now Security Source on Lorraine ct NE. 505-796-1111…read moreStill Albuquerque Safe Company. 75 years in business.

Once upon a time in the Land of Enchantment, a young prince lost his car key on an amusement park…read moreride whilst enjoying the frolic and revelry of the state fair. 'twas the only key since his princess sister lost the spare the year before - le sigh - by the grace of God the key was found, but the obvious remained, another spare key must be made stat! Therefore the artisan skills of a local smithy were summoned, and the quest was complete! So grateful for Leon and his stellar guidance, he really sympathized with the situation and went over all the options before we found the key, and in making a spare after we found the key - gratitude abundance for all eternity!!! Don't go online and try to take a shortcut, keep it in the local kingdom my friends, 24-7 emergency service available. Huzzah!!!!

I wish I had looked at reviews here, but I was in a rush. There were so many issues. I wanted…read morenickel but they only had bronze, so now I hate my door, but again I was in a rush so I took it. They said there was no service charge on the phone, but there was on the bill. When I questioned it Leon argued with me very unprofessionally. They charged $225 for a lock I could buy at lowes for $100 less - same brand. All of that I could have accepted because it was a rush job. However, when I called to say they forgot something, they tried to tell me to do it myself ( they want a disabled 60 year old with a fused spine to climb the ladder to the device on the garage ceiling). When they helped me program the garage opener, they forgot to program with wall keypad with the new code; he is saying it's my fault for not telling him knowing that I'd been living in the house for 2 hours, and I'm not the expert. But okay, I miss it. When I called to ask him to help finish the job, he didn't response the text and call within a business day. Then he said he was busy with people in the store. Then he said he didn't have time, and again, I should do it myself or find someone to help finish the job. He wanted me to wait a week to come back and finish the job because "they're too busy". What makes this abhorrent is his tone and demeaner. He grew louder and more abrupt on the phone, and told me he'd call back because .... well, I guess my call wasn't as important and couldn't ask the people in front of them to wait 2 minutes. Very nice during the actual job. He was the complete opposite when I called to finish the job. The more I tried to explain, the ruder he became interrupting me repeatedly, and having no customer service skills to professionally and calmly explain it to me. To cap it off, when I had a question on the bill, I had to send it to them because they didn't have it. When I tried to discuss with him, he was ridiculously rude and interrupting me again, arguing with me, getting louder, and had the audacity to say he did me a favor ($500 bill). Parts of the bill contradicted the verbal - and again he said I was wrong. EXCEEDINGLY RUDE and no customer service skills. Typical perhaps of age and experience, but to be spoken over and rudely argued with is the absolute worst customer experience. All they had to do was be responsive and say - we'll be out there as soon as we are able and help finish the job. Period. It's called respect of your customers and professionalism in running a business.

The Staff Locksmiths are extremely experienced. Always helpful, professional and great customer…read more My extended family have been customers for decades (they are so good, we don't need them very often).

I had purchased an antique post office box as a piggy bank many years ago and lost the piece of…read morepaper that included the combination. The maker had died and his company was no longer in business. My post office postal bank was full of coins and seemingly lost. The only way I thought I could get at these coins was to destroy the wood case. I hated to do that as the bank was a great wood project and historical. Gary at Sandia Safe and Lock agreed to take a look at it and had it open in a few minutes. The value of the coins inside was $68 and worth the effort. Thanks to Sandia Safe and Lock for being so accommodating and asking nothing in return.

Terrible service!! Zach confirmed appointment date and time to change the locks on my new home and…read moreto install a new security system. Did not show for appointment nor did he or anyone else from the office call to offer explanation. I called to ask what the issue was approximately 30 minutes after the scheduled appointment time. Receptionist presented as "annoyed" I was calling. Zach eventually called back stating he would be at my home between 3:00& 3:30 pm. He did not show nor did he call to let me know he was not available. Total waste of my time!! Would not recommend this company. Unprofessional and disrespectful!! Contacted another company received prompt and professional services Do not recommend using this company!!

Had a system put in by them in our home and business. My first experience a few years ago went like…read morethis: "Had two appointments to get cameras serviced. The first time the installer didn't have a tall enough ladder and made an appointment the following week. No one showed up to that appointment. I left a message about being stood up and never received a return call. I called the next day and got lots of apologies...The cameras themselves are just "okay" for what we paid for them." Fast forward 5 years later...thought I would give them ANOTHER CHANCE...Recently called to upgrade our system and got put on hold. Receptionist then took my name and said someone would get back to me...NO ONE EVER CALLED. I decided to move on to "Professional Security Consultants Inc." after getting a recommendation from a fellow business owner. The service I am getting from them is like NIGHT AND DAY! Your loss Security Source.

Brandon, William and Pablo were very professional, attentive and responsive. They installed a…read moresecurity and surveillance system for us. They went over and beyond even with the smallest details such as labeling and organizing the wiring. If you are looking for a local security company for your home as opposed to the less personalized big box companies, this is your company. We now have a state of the art system thanks to them.

Everything went well, even when it didn't. I say this because it's true. No one is perfect and when…read moresomething needed to be addressed they did it. The owner, Brian; is really professional, and knowledgeable. The team that work for him are an extension of him. It's worth peace of mind and the money. Would use this business again in a heartbeat

¡ have been dealing with the folks there on & off for a few decades now & have never had a bad…read moreexperience (even when i went in while experiencing a "bad day") !

Ordered 4 locks for storm doors. Paid the estimate the next day…read more Called 2 weeks later, they couldn't find the order. Went over a few days later with our copy, they found the order and only 1 lock was received. Said the only person who could handle the problem was on vacation for 2 weeks. Called a few days after her return date, got blown off, no status, no explanation, no locks, no refund. Been a long-time neighborhood customer, service has really gone downhill since new owners and name change.

My old car needed a new key, and I couldn't start it because the original was too old and worn. I…read moredecided to go with Justintime Locksmith, and I'm so glad I did. Justin was professional, kind, knowledgeable, and efficient. He assisted me in a timely manner and gave me confidence that he could fix my problem -- and he absolutely came through. I highly recommend his services! He was understanding, prompt, and arrived exactly when he said he would. His prices are very competitive as well. I can't say enough about his experience and professionalism. Highly recommend!

Horrible service. Be prepared to stay stranded. I asked for help when my car wouldn't start. I sent…read moremy location. The reply was OK. I waited for over 30 minutes. I called for an update. I was told, "it takes time." I replied, "I just wanted an update." I was rudely told, "you are a bad customer. I am canceling your service." Very awful attitude for a company that is supposed to help people who are stranded! I give zero stars.

I gave them an opportunity to get a bid on a job for a keypad. I feel like they were taking…read moreadvantage of me and in a sense felt like a scam. Their bid came back at $1200.00 for the replacement of a keypad. when I asked for a breakdown they wouldn't give one to me I was absolutely blown away this, so I called another security firm. They were out same day and fixed it for $384.00. I was in the talks with alarm research for weeks. And they made it sound like it was a complex project. And definitely we're misleading. If you working with this company get a second opinion to make sure you're getting honest work done.

Stay away from this company, they have outdated equipment, horrible service and will lie to you…read more They lock you into contracts and don't support their customers. Would give them a zero if possible.

Always very helpful here. If I can't find something in the store I ask at the counter and someone…read morewill go and get it for me. The new spicy Alfredo pasta in the frozen section is so yummy, and I gotta have my Peruvian corn nuts!

Trader Joe's is amazing , we all agree but the parking lot here is a complete nightmare and poorly…read morethought out . We were able to get in and out like magicians but fair warning unless you have magical powers meditating before arrival is highly recommended.