Very dissatisfied. Our simple re-fi took them over six months which meant a higher interest rate and a higher payment. Our loan officer Shalise thought that wasn't a big deal, but almost a hundred extra a month is quite a bit. I've purchased homes and re-financed homes and they never took even half as long to process. They had so many unrealistic items that they wanted us to provide even after being told that the paperwork was almost complete, again and again. I will Not be recommending them to anyone. Most stressful loan process that I have ever experienced! read more