Jody helped my friend and her daughter, and so I used Jody. When my son needed to get pre-approved…read morewe of course recommended Jody. My son was able to get a seller to carry with the plan to refinance with Jody's help in a couple of years. I planned to sell my Trinidad house and have Jody help with purchasing a home closer to my son in a year. Today, the seller backed out. My son called Jody for advice. Jody said there was nothing to do. He had my son on speaker and before he hung up said to someone,"he screws me out of a job then wants me to help him," and laughed. His first experience buying a home, and on top of our recommendations and planning a long relationship with you, this is what he got. I've told my friends, they are so disappointed. You've lost not only our business but our respect.

I recently bought a home and had Jody do the arrangements for obtaining a loan. He kept me informed…read moreand up-to-date at every milestone. and, he and his team were pleasant to work with. I will use his company again when I buy another home.

I have been banking with CCU since 2010, I'm very pleased with the services this Bank provides.read more

My dad, who is a disabled veteran who is currently wheelchair bound has banked with Coast Central…read moreCredit Union for decades. Today he sent me in with his ID, a deposit slip, and an endorsed $50 from the federal government to deposit into his account. I was told by the 20 something girls in there refused to accept the check without scanning my personal id and creating a "non member account" with my social security number. I told them no, reiterated that dad was in a wheelchair in the car with a broken leg, and that I wasn't withdrawing anything, simply making a deposit on his behalf. They said it was "all banks' policy" and "we can't just have someone working on someone's account without knowing their information" as if a $50 deposit with a check that was signed by the US treasury department was an act of money laundering. I asked for a manager and they were extremely rude to me and said "she's helping actual customers. you can throw the check in the night deposit box" Then, in an incredibly rude tone one of them said "sorry we can't help you" in a sarcastic tone and I said "No you're not, but I'm sorry your job has rules that are this stupid." I then went to US BANK where my dad also has an account. I deposited the check there without issue. They stated that it was the weirdest thing they ever heard and that they know of no such policy at other banks. So, i wholeheartedly recommend you bank ELSEWHERE because the the wet behind the ears See You Next Tuesdays who work at this branch would rather haul a man with a broken leg inside than provide a modicum of courtesy or customer service.

Felicia was everything that my significant-other and I had hoped for, while also substantially…read moreexceeding our expectations. There is something about her presence, professionalism, and punctuality that assures you she isn't out to simply swindle you of your money. Instead, it's as though she is genuinely looking out for your best interests. We are first-time home buyers, and were initially very uncomfortable about the prospect of purchasing a home (we heard horror stories and had our fair share of awkward experiences with folks in the real estate industry). Nevertheless, Felicia was very forthright with us and was very accommodating throughout the entire process. She was quick to answer our questions (even some absurd ones at odd hours in the evening) and was expeditious in communicating with the sellers. To put things into perspective, we reached out to Felicia via text message (very unprofessional of us) on December 12, 2018 and in the blink of an eye we found a home that suits the needs of our growing family; by January 25, 2019 we had closed escrow and were given the keys to our new-to-us home. I must say that our experience with Felicia was a once-in-a-lifetime encounter that will resonate with our little family for years to come. Additionally, we will definitely be recommending her to our family members and colleagues. P.S. She left us a wonder surprise at our new home. And if she should happen to recommend a certain mortgage broker, don't disregard her advice so lightly. Thank you again for everything, Felicia!

From the owner: Felicia and Mark Costa, Broker/Owners of Humboldt Premier Properties, provide exceptional real…read moreestate service throughout Humboldt County. Based in Eureka, CA, they combine more than 25 years of experience with deep local knowledge, strategic marketing, and personalized representation. As a boutique brokerage, they take the time to truly understand each client’s goals—doing more and achieving better results through thoughtful strategy and genuine dedication. Known for their professionalism, integrity, and attentive service, the Costas exceed expectations at every stage of the real estate process. Experience real estate done differently.

Rick, Missy, and the entire team at Bailey Mortage are professional, friendly, approachable, and…read morereally care about helping their customers make the decisions that are right for them. Buying our first house, we didn't really know much about what we were doing, and they were so helpful, patient and communicative throughout the entire process. It made the jungle of paperwork transparent and almost painless. They came highly recommended by good friends, and I won't hesitate to pass on that recommendation to all of my friends, in turn.

I am so grateful to Missy Bailey and her team at Bailey Mortgage! I had a very complicated…read morerefinance and had been turned down by multiple lenders. Missy and her team were able to assist and are literally saving me $1000 per month on my mortgage payment! I am so beyond grateful to them and will continue to refer them to clients and friends. Thank you Missy for helping to make my life easier! You're a miracle worker!

FPF probably helps many many people -however this was not the case with us. 30 day escrow took 6…read moremonths. Phone calls were not returned promptly, sometimes ever. Stay away from Shalise. We were confused throughout the whole process, she was evasive and apathetic and provided almost zero assistance. For most people the purchase of a house is the biggest purchase of their lifetime, people are needing someone who cares enough to get it done. If I could give zero stars I would. Don't believe us? Just ask around town- SAD

Definitely not their "first priority" when securing our mortgage. Felt our broker put us in the…read moreback burner unless we called every day to check on our loan status. Information promised was forgotten before it could ever be delivered, and calls/voice mails were consistently unreturned. Escrow had to be extended because of paperwork screwups and false promises. I would NEVER recommend any one try to get a loan through this company.

We dealt with Logan here, and she was great, knowledgeable, and helpful every step of the way,…read moreboth professional and personable. We actually secured our home loan with her help through the entire process.

Oceana at Summit is amazing to work with.  She is professional, knowledgeable and friendly.  Unlike…read moreother lenders, she didn't pressure me or make me feel uncomfortable.  She was also able to match the most competitive offers I could find.  I would recommend her to anyone wanting a good deal, a reliable partner and a pleasant experience.

Maria is the best, she is very knowledgeable and knows her shit. Maria was always available to…read moreanswer questions when we had them. Anytime I had a question I would just text Maria and she'd respond within minutes if not immediately. We weren't sure if we would qualify for a home purchase but Maria was able to find the perfect loan for us. Very Happy with Maria at Briton Mortgage. A+

Maria at Briton Mortgage saved our loan!! My husband and I…read morestarted our loan with a large bank, thinking it would be a simple direct process. NO! As first time home buyers we had lots of questions and were hoping for more consistent updates and transparency along the way. After 50 days of escrow we were told our loan was being denied because the loan officer had failed to have us sign a disclosure within the first few days of even applying. Heartbroken and confused we did what we should have done from the start and called Briton Mortgage and explained the situation. Not only did Maria put our mind at ease that all was not lost, she said she could close our loan in two weeks! And she DID! She kept us posted day to day, and minute to minute when things were really moving. The whole team at Briton are great to work with, they get to know your situation personally and they handle it professionally. I would not be living in my new house now if it hadn't been for all their care, attention and experience. Thank you Maria Herrera!!

We had an amazing experience with Fatima, Nate and her team. They were able to step in, quickly…read moreobtain a lender and get moving on our transaction! Their team is extremely competent and responsive! We would happily work with Fatima again and recommend her to our friends and family as well! Thanks again!

My family bought our home through Fatima and her team this year, and we couldn't be happier. They…read morewere very knowledgeable and responsive, and I'd recommend them to anyone who is considering purchasing or refinancing a property. Thank you!

I recently navigated the financial maze of getting a loan to purchase my first home, and am…read moreincredibly glad I had Jennifer as my loan consultant to guide me through the process. I had a lot of questions, which she answered very patiently, never once making me feel like I was bugging her. Her answers were detailed, but at the same time she managed to cut through the financial jargon and make things easy to understand. I was impressed ... it takes mastery of a subject that complicated to be able to explain it to a "lay person" in a concise and easy-to-follow fashion. Jennifer was always quick to respond whenever it was time to move on to the next part of the process, like she was with all of my many questions in between. She was also good at keeping me moving through all the forms and paperwork involved (there is quite a bit!), without making me feel rushed. And she is very fast at her work, and impeccably accurate at the same time (a combination that can be hard to find). I was living out of state during the purchase, and there was one day when I was in town and had only half an hour to meet with Jennifer, as a result of my overfilled schedule. We had a lot of things to discuss and forms to fill out, and I was sure we would never manage to get through it all. But we did, with time to spare. And not only that, but when I reviewed everything later, it was bullseye-accurate. I wanted to go with one of the less-common loan programs, and also had an uncommon "add on" program I wanted to use that Jennifer hadn't worked with in the past. She never hesitated in her interest in figuring it all out (which was not the case with some of the other loan officers I talked to), and did so quickly and without any wrinkles in the process. One more thing to add ... as anyone who has shopped around for loans can attest, it's an awkward (albeit necessary) thing to do. You're essentially asking someone to put in a lot of work for you up front, knowing that work might not pay off in any way. For various reasons I talked to quite a few loan officers (half a dozen all told), and Jennifer was the only one who didn't make me feel uncomfortable about having done so. That, along with her obvious expertise in mortgage loans, plus the fact that she is very friendly and easy to work with, were the reasons why I decided to go with Jennifer (and Caliber Home Loans) for my loan.