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    Briton Mortgage

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Felicia Costa - Humboldt Premiere Properties - Client Review

    Felicia Costa - Humboldt Premiere Properties

    (1 review)

    Felicia was everything that my significant-other and I had hoped for, while also substantially…read moreexceeding our expectations. There is something about her presence, professionalism, and punctuality that assures you she isn't out to simply swindle you of your money. Instead, it's as though she is genuinely looking out for your best interests. We are first-time home buyers, and were initially very uncomfortable about the prospect of purchasing a home (we heard horror stories and had our fair share of awkward experiences with folks in the real estate industry). Nevertheless, Felicia was very forthright with us and was very accommodating throughout the entire process. She was quick to answer our questions (even some absurd ones at odd hours in the evening) and was expeditious in communicating with the sellers. To put things into perspective, we reached out to Felicia via text message (very unprofessional of us) on December 12, 2018 and in the blink of an eye we found a home that suits the needs of our growing family; by January 25, 2019 we had closed escrow and were given the keys to our new-to-us home. I must say that our experience with Felicia was a once-in-a-lifetime encounter that will resonate with our little family for years to come. Additionally, we will definitely be recommending her to our family members and colleagues. P.S. She left us a wonder surprise at our new home. And if she should happen to recommend a certain mortgage broker, don't disregard her advice so lightly. Thank you again for everything, Felicia!

    From the owner: Felicia and Mark Costa, Broker/Owners of Humboldt Premier Properties, provide exceptional real…read moreestate service throughout Humboldt County. Based in Eureka, CA, they combine more than 25 years of experience with deep local knowledge, strategic marketing, and personalized representation. As a boutique brokerage, they take the time to truly understand each client’s goals—doing more and achieving better results through thoughtful strategy and genuine dedication. Known for their professionalism, integrity, and attentive service, the Costas exceed expectations at every stage of the real estate process. Experience real estate done differently.

    Jennifer Ryan, Loan Agent

    Jennifer Ryan, Loan Agent

    (1 review)

    I recently navigated the financial maze of getting a loan to purchase my first home, and am…read moreincredibly glad I had Jennifer as my loan consultant to guide me through the process. I had a lot of questions, which she answered very patiently, never once making me feel like I was bugging her. Her answers were detailed, but at the same time she managed to cut through the financial jargon and make things easy to understand. I was impressed ... it takes mastery of a subject that complicated to be able to explain it to a "lay person" in a concise and easy-to-follow fashion. Jennifer was always quick to respond whenever it was time to move on to the next part of the process, like she was with all of my many questions in between. She was also good at keeping me moving through all the forms and paperwork involved (there is quite a bit!), without making me feel rushed. And she is very fast at her work, and impeccably accurate at the same time (a combination that can be hard to find). I was living out of state during the purchase, and there was one day when I was in town and had only half an hour to meet with Jennifer, as a result of my overfilled schedule. We had a lot of things to discuss and forms to fill out, and I was sure we would never manage to get through it all. But we did, with time to spare. And not only that, but when I reviewed everything later, it was bullseye-accurate. I wanted to go with one of the less-common loan programs, and also had an uncommon "add on" program I wanted to use that Jennifer hadn't worked with in the past. She never hesitated in her interest in figuring it all out (which was not the case with some of the other loan officers I talked to), and did so quickly and without any wrinkles in the process. One more thing to add ... as anyone who has shopped around for loans can attest, it's an awkward (albeit necessary) thing to do. You're essentially asking someone to put in a lot of work for you up front, knowing that work might not pay off in any way. For various reasons I talked to quite a few loan officers (half a dozen all told), and Jennifer was the only one who didn't make me feel uncomfortable about having done so. That, along with her obvious expertise in mortgage loans, plus the fact that she is very friendly and easy to work with, were the reasons why I decided to go with Jennifer (and Caliber Home Loans) for my loan.

    Briton Mortgage - mortgagebrokers - Updated May 2026

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