Do you know how hard it is to find someone in the car industry you can trust ... I feel like I can't even trust my uncle or my grandfather. I follow Junior around as he has been an asset to Caliber Collision no matter where he goes. He is truly one of the only people I feel like I can trust in this industry. Straightforward no bullshit that is exactly what you want when you're trying to get your car fixed. Today he was kind enough to share his grilled Carne Asada. Talk about making your customers feel like family thank you Junior, Thank You Travis, thank you Patty, and thank you to the guys working behind the scenes putting things back together for your A1 services. Caliber Collision guarantees their work. At the end of it even though I got hit and I didn't have to pay for it. You look at the car and you're like what damage. That is the kind of service you can expect from Junior and the team at Caliber Collision. read more

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4/29 update: I still haven't received a phone call as of 1:10 pm. I got an email regarding a Tesla I don't own at 10:45 this morning, asking me to sign papers. 4/28 The communication has not been good so far. I dropped my car off on 4/24 Friday. On Monday they said they don't handle EVs so they have to tow it to a new location. I called Tuesday at 4pm and they said they would call me back tomorrow. I have been without a car for 5 days and zero communication. I am only forced to work with them because they contract with my insurance company. I would much rather take my car to Smitty's or Darby's on Adams Ave. Will update as it unfolds. read more

Amazing Customer Service they kept me in the loop every step of the way and we're amazing to work with

I was told because of a previous repair "we won't touch this" i explained to my insurance AAA the situation I'm dealing with but the guy came out to look at the car for less than 1 minute and turned me away. They explained they don't know of the previous work done to the door dent.... I thought this was a repair shop.... The guy suggested buying a new door maybe i should just buy a new car. Waste of my time. read more

My front bumper got broken and was hanging, but the team of caliber collision make it look that nothing happened to it, I own a 2017 Hyundai Accent and looks amazing thanks to them, took them a week to have it done which I consider a good time having in mind the time to get the spare parts, work and paint job. My experience was nice and friendly so I definitely recommend this place! read more

Caliber Collision - Front bumper - Body Shops Near Me - San Diego, California

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I've used this shop a few times in the past. Consistent top notch service and excellent quality of autobody repair. Never fun dealing with having someone smack into you. There's enough stress to deal with , with the responsible parties insurance. I can't say enough about the staff & their level of professionalism. From Pattie at the front desk to TRAVIS as the service consultant. TRAVIS excellent in keeping the lines of communication going. Keeping you informed every step of the way. I would highly recommend this Caliber collision location to everyone out there. These guys rock..great quality, great level of professionalism. read more

Caliber Collision was recommended by my insurance company and I had a great experience with them. They kept in communication and the repairs went well. They even returned the car to me washed! read more

Unacceptable Service - 3 Months and Still Not Fixed My car went into Caliber Collision for a bumper, hood, and headlight replacement after an accident in November, and nearly three months later, they still haven't completed the job correctly. What should have been a straightforward repair has turned into an absolute nightmare. When I finally got my car back, the bumper, headlights, and hood were completely misaligned, and the paint job was atrocious--contaminants, overspray, runs, orange peel, and fish eyes everywhere. It looked like someone rushed through it without any quality control. To make things even worse, my car had a ceramic coating, and instead of working around it, they polished off the coating on areas that weren't even damaged. Then there's the sheer negligence--they used the wrong hardware to secure components in the engine bay and lost the bolts needed to properly attach the fender liners. At this point, I have little confidence in their ability to finish the job correctly. If you value your time, money, and sanity, stay far away from this place. As an avid member of the local car community in both San Diego and LA, I'll make sure that whenever anyone asks me about repairs, I'll tell them to avoid Caliber at all costs. If my paint and panel alignment are restored to their correct state, I will retract my review. read more

Always a great day at Caliber,I love this place!! Always have coffee ready and everyone is so nice,they are so great like family read more

I want to thank Jacob M and his team for the awesome job you guys did on my Camry. I appreciated all the communication and honesty. And to seal the deal for me was that they return my rental for me. I plan on taking my car back to have them to fix a dent that been ignored long enough. Great Job on getting me BACK TO THE RHYTHM OF MY LIFE!! read more

Very poor customer service, they damaged my right rear wheel on my Tahoe with overspray from the passenger door dent repair and initially tried to say that it was from a previous repair. The vehicle is new and never had a previous repair. The wheel is not repairable and will need to be replaced. I made a mistake taking my vehicle to the Grantville location, don't make the same mistake I did! read more

Travis Baker and his team did a fantastic job repairing my car. Communication was excellent and they went above and beyond in getting the car back to its original condition. They were accommodating and very flexible on the whole process. read more

I went to Caliber since they had done repairs to one of my cars in the past. I had some dings and scratches that happened in a mall parking lot. Travis assisted me and was very professional. He explained what would be needed to be done and how long it would take. I appreciated being treated nice and getting information needed to work with my insurance company. I am happy to have car looking good, again. read more

Had a great experience with Caliber Collision. Jorge was especially helpful he worked on my car and kept me updated every step of the way. His communication and attention to detail were top-notch. Jorge is my go-to person when it comes to anything car-related I trust him completely. Thanks for making the process smooth and stress-free! read more

Good body work is done at this shop! I took my car in this past month been driving a new car since!

There is something seriously wrong with the management of this caliber collision. They literally refused to fix my car because of 'prior damage' to it. Who turns down business? I went to the Caliber Colllision in Kearny Mesa where they were as nice as can be, and never even mentioned the prior damage. I love the repair shop on Dagget street. This place is just plain difficult. read more

Great experience. Made the process easy. Kept me in the loop with whatever was happening with my car. Thanks guys!

Came here for repair after getting rear ended. Only took them 4 days with ordering parts. Everyone I interacted with was so nice and professional. The enterprise rental service onsite was also very convenient and quick. Only spend 5 minutes in the office for drop off and pick up. They also clean your car. Great experience!! read more

Amazing service from this body shop! I had my car here through a claim and from start to finish, this Caliber was awesome. David, Isaiah, Travis, Ryan and Jose are great assets to the company. I was updated timely and when I got my vehicle back, I had no complaints. Great job and will definitely recommend anyone to come use this shop for repairs! read more

Somethings seemed different and broken after I got my car out of the shop not a good feeling

Travis was amazing and did everything prompt. I would highly recommend this show for all auto body needs. Our family had a family car get hit and it belong to our dad and he passed away. Even though the car can't drive because of the frame. This place helped us make a tough decision that we did not want to make. Over all Travis is awesome read more

I've used Caliber Collision Center for the collision repairs of three vehicles, over the last five years. Each time their services were prompt and friendly. During the last visit I was helped by David whom provided me with great customer service. From a friendly reception, clean facility, thorough estimates, to quality repairs, I have been completely satisfied. Thanks, Jeff J. read more

Going through my auto collision was such a stressful process. Luckily I was recommended this Caliber Collision by a friend. They were very communicative, friendly, and overall made the process seamless. Thank you Caliber!! read more

This place misrepresented to me the status of the deductible being paid on the repair of my car. I am sitting in the waiting room waiting for my car to be released to me due to a deductible payment Caliber already assured me they received and confirmed they received the payment already in writing. The other star was for the continual updates provided to me regarding the repair of my vehicle. At least that was timely. read more

My car was damaged by a hit-and-run driver, so I wasn't really happy about having to visit Caliber, but the check-in process went smoothly, I was able to pick up a rental car right from their parking lot, and the service advisor was friendly, so that helped my sour mood. I was really happy when they called and said my car was done really quickly - a day and 1/2 earlier than projected. The back bumper looked good as new, they had even fixed a little scratch that had been there before I was hit. They really did a beautiful job - oh, did I mention that it was less $$ than expected? I would definitely use them again. read more

Very grateful for an easy and seamless experience after a hit and run - highly recommend! I was in-and-out in no time for the estimate with Travis, and my car looked good as new by week's end. I appreciated the consistent communication from Travis - very knowledgeable and helpful. A big thank you to the Caliber Collision Team! read more

What a great experience I had here. Everyone was so helpful, especially David. I will definitely recommend to a friend and return!

Warning. Warning. Warning. Warning. - I want to share my experience in hopes that you can spare yourself a similar situation, headache, and much aggravation. A year ago, my Suburban was rear ended, and I engaged Calber Collision located at 4307 Vandever Avenue, San Diego, CA 92120 to repair and restore my vehicle. When my car was returned to me, and it was explained that the sensors in the bumpers needed to be calibrated and that I needed to bring the vehicle back. The calibration required I leave the vehicle for a couple of days. Having a family of five makes it difficult to be down a car for a few days. This year, while my family was away on vacation, I thought it would be a great time to get the sensors calibrated. In addition, I needed the liftgate adjusted and the rear window adjusted since they were not opening or closing as smooth as they should be and lower front bumper fog lights are not properly seated in the bumper. I left my car on a Wednesday, June 12th for the calibration and adjustments and was told by Ryan that he hoped to get it back to me by Friday, June 14th. With no follow up from Caliber, the following Tuesday I called inquiring about my vehicle, and I was informed that there was a problem with calibrating the sensors and that they needed to order a part. In the meantime, I could pick my car up but that I would have to bring it back and leave it again for the repair and calibration. On Wednesday, June 19th, I picked up my car and to my surprise my golf clubs and gym bag were missing from the car and my car had been "gone through". My registration from the glove box was sitting on the front passenger seat, business cards in my center console were strewn in by backseat, headphones were out of place. Ryan escalated the claim to the General Manager David. David let me know the vehicle was removed from the property on Vandever and taken to a "Fleet" location in Bay Park for the calibration where they do not have a secured property. After filing a Police report and providing it to Caliber Collision on Friday June 20th, their response has been dismal at best. There is no effort whatsoever by Caliber Collision to correct the situation and my property loss. They are very quick to ask for your insurance information when your car has been in a collision, but in the reverse - they are extremely slow. It's been a week since I picked up my car, no movement on my claim and I still haven't heard anything about the sensors repair progress. So, in addition to the lost property, I still have an unrepaired car. This has been a year of enduring shoddy workmanship and continuing repairs. I would not recommend this business to anyone. I would highly suggest looking for another reputable collision shop and avoid the inevitable hassles and required follow up. Peter Keller read more

Originally didn't leave a review after they repaired my car a year ago, although I wasn't happy with the job they did. But I actually got hit recently on the same panel that they had done repairs on and it revealed how bad of a job they really did. First let me say that after my car was repaired and repainted, the manager reached out to me and said my car was ready. He then called back and said on second thought, he's going to have them re-buff the paint job because it wasn't to standards. Okay, that's fine. When it was ready, I went to get the car and was almost taken back at how bad of a job they did with the paint. Major swirl marks, not smooth at all, looked awful. I asked them to redo it. When I got it back, not much better. Still see some really cringeworthy swirl marks in the paint job they did. Out of frustration and just wanting my car back at this point, I regretfully accepted it and moved on from the situation. The icing on the cake was the revealed work they did when my recent accident occurred. See attached photos of how they went about repairing my car by putting this thick layer of cheap material over the body of my car. Really? Def would not recommend. read more

Caliber Collision - Body Shops Near Me - San Diego, California

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isaiah updated me periodically. he was very friendly and made getting my car fixed not so bad. honestly if i had i employees like this working for me i would've had a lambo fixed. if anyone insured by geico hits your car, let them fix it with CC they did a killer job and quickly too. read more

Caliber Collision - mbenz e350 - Body Shops Near Me - San Diego, California

Just want to say thank you so much to Isaiah Cordova and all the crew at caliber collisions for the great work done on my Mazda. They were kind, courteous and quick with repairs!! I am so satisfied with the work they did and the results are amazing! My car looks brand new again!!! I would highly recommend them for all your car needs!! read more

Nice customer service , worked with me on my difficult schedule, had a bit of a complaint but they took care of it

I had a great experience thanks to David, Isaiah, Travis and Mark they were all very helpful and I got my car back quick! Highly Recommend!

Great experience at this shop! Travis was amazing. Super friendly, knowledgeable and helpful! definitely would recommend coming here.

Took my car into the shop to get an estimate done on my vehicle. Isaiah assisted me with any questions and concerns I had. He even went out of his way to explain the insurance claim process with me. Would highly recommend for repairs! read more

Best collision center in San Diego! I've had bad experiences with other places in the past but these guys were communicative, fast, and helped take a lot of the stress off a bad situation Highly recommend! read more

Agents were fast and efficient ! Would definitely recommend this location. Everyone was responsive and very good at their job !

Ah-maaay-Zzzing! I had a gnarly dent from a hit and run driver on my left passenger side of my car from 3 years ago. My Civvy is looking brand new! I even purchased 3 caps to replace my old ratty ones and the price was great. Travis was my contact and he put up with my type A personality with genuine warmth and absolutely happy to help or answer my questions. The front desk lady was great too, even with this other annoying customer distracted her and she accidentally put the wrong account on the invoice. I didn't have to correct anything she said she would sort it out. Fingers crossed lol. The topper? THEY DETAILED MY WHIPPP!! I wish I could have tipped that guy! This is the Vandever location and I love you guys! read more

The girl on front desk was very nice and understandable but the dude name Travis who took pictures of my car is not. Been waiting for 3 days, dude has disappeared and haven't pass the work to anyone else. They didn't even bother to let me know it will take longer than 1-2 day be told me. Never coming back here again read more

I dropped my car off on a Monday. They were supposed to have someone from enterprise meet me there with a rental. They didnt, so I had to wait for that, even though I'd spent an hour on the phone making sure everything was good to go. They ended up changing their finish date four times. They never updated me on the progress of my car. I had to call every time, which is the only way I knew when my car was finished. The outside looks great! You can't tell it was ever hit to begin with. But the inside of my car is disgusting. There are black grimy handprints on the doors, frame, and dash. There's dirt handprints on all the seats too. Basically, the outside looks great. They did a very good job. If you're okay with a three day fix taking eight days and the inside of your car being crazy dirty, use them! I can't complain THAT much because I didnt have to pay for the fix. But now I have to pay for a cleaning. read more

Caliber Collision - Handprints are all over the inside. - Body Shops Near Me - San Diego, California