When I say that this place exceeded my expectation, I don't say that in a small amount. Not only is everyone very knowledgable and professional but Carla was absolutely incredible. This has been the auto body repair shop that I go to and I always leave with such high regards of the place. Carla was able to help me with all of my needs. Not only are they high in customer service, but the quality of value that they provide is UNMATCHED. I will definitely be recommending this place to anyone. I am always so pleased with Black Mountain Collision and their helpfullness and regard to each individual's needs. Thank you so much CARLA once again! read more

very professional and efficient!! Love the service and the gentle men working there. Honest and knowledgeable!! read more

Black Mountain Collision - Body Shops Near Me - San Diego, California

After my parked car was hit, Black Mountain Collision turned a potentially headache-inducing situation into an excellent experience. Karla reached out to me in the morning and I was able to drop off the car same-day. Their office had a small waiting area with a few chairs where guests could escape the sun. They even offered to arrange an Uber to Enterprise so I could pick up my rental, which was appreciated, though we decided to walk since it was only a half-mile away. Despite it being the holidays, my car was ready with a 10-day turnaround! I was slightly stressed when they called at 4:30p to let me know it was ready (they close at 5); however, Karla assured me they'd wait if I was heading over. At pickup, there were a couple issues: a disconnected plug on the passenger side (which required a follow-up visit since the techs had already left) and the fuse box cover had fallen between the driver's seat and console. Upon closer inspection the following day, I noticed they reinstalled the bumper corner protectors about an inch lower than their original position, so they no longer aligned with the bumper's curved shoulder. Although these details detracted from an otherwise positive experience, Black Mountain Collision did an incredible job with the paint match. With a bit more attention to detail, I would have seriously considered bringing the car back for a full respray. Pro tip: you can also text their business number, which makes communication even easier. read more

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Excellent workmanship. Very fast and was thoroughly satisfied. It's a recommended shop by my insurance company. Everything has been seamless. read more

I was involved in an accident that resulted in another persons insurance paying for the damage. State Farm claimed that black mountain collision was one of the highest rated in the area. I dropped it off and it was done in 2 weeks. Not only did they fix the bumper and light, they washed my car and they removed some yellow paint that was on the back of my car. Very nice staff and the manager was extremely helpful the entire way. Thank you Carla for being very responsive and answering the phones so quickly even at 8am right when they opened and thank you to Ricardo for being so professional and sweet! read more

Black Mountain Collision - Body Shops Near Me - San Diego, California

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I was rear ended in my 2024 Hyundai and BMC did a great job putting it all back together. It looks great and all calibrated perfectly. If you need repairs call Ricardo at BMC ! read more

This shop made my Volkswagen look new again it was rear ended they repainted it and it looks great Very happy read more

A delivery truck backed into my 2014 Nissan Sentra denting the grill and the hood. Took vehicle to BMC and they replaced the hood and painted it. They also repaired the grill. The paint work was a perfect match and all parts installed and repaired were perfectly aligned. I was pleased with the turnaround time on the job which was 4 days. The staff kept me informed of the progress of the repair in a courteous manner. Overall I would rate my experience 5 out of 5 stars. The price was slightly less expensive than similar auto body repair shops in the area. read more

Service was great! Went in for damage from a recent accident and everyone at Black Mountain made it easy to work with. They worked with my insurance to make sure everything was set with no hassle on my end. They were honest, transparent, and communicative with repairs. Definitely recommend. read more

Date of initial visit: December 28, 2021 Two days before Christmas, my car was t-boned by a teeny-bopper who claimed that she couldn't see out her windshield due to the rain... despite it being a light rain and she was at a stop sign when she decided to start moving. Be that as it may, I was recommended by family members to take my ride to Black Mountain Collision to have my passenger side repaired (especially as they're a AAA-approved facility). Although it took me a month to get my car back due to dealing with the insurance adjustors, the folks at Black Mountain Collision did a great job repairing my door panel and the frame damage. Of course, given how it was shown to be the other drivers fault, insurance covered everything. I would also be remiss if I didn't add that the shop kept me appraised of the repairs once the insurance issues were taken care of in a timely manner. Give Black Mountain Collision a shot if you need some repair work done on your ride! read more

Black Mountain Collision - Body Shops Near Me - San Diego, California

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Priced several other businesses for our Tacoma, this place gave us the best turnaround time and price. Entire staff friendly, professional and efficient. Before we left, they ensured we were completely satisfied, their work exceeded our expectations. read more

My experience with Black Mountain Collision was great. I brought in my Mini to get mushroomed/deformed shock mount area flattened per recommendation by a Mini Cooper dealership technician. I explained that this mushroomed area causes creaking noises when I drive the car. However, the owner immediately told me that the noises issue is not from this mushroomed shock mount. He suggested me to get second opinion from an auto shop and he didn't want me to waste money on fixing the wrong thing. I then took my car to an auto repair shop to have it inspected. It turned out the noises are from wrongly installed parts in suspension area. It's great to have honest suggestion from the Black Mountain Collision. I would highly recommend this to anyone. read more

Black Mountain Collision - Body Shops Near Me - San Diego, California

I was never there before, my insurance State Farm recommended them, and after seeing their extremely good reviews, went here and am glad I did. From start to finish BMC kept me informed, was done a week early, did a SUPERB repair and repainting job on my Lexus, and the entire car was cleaned when I picked it up. Even the wheels were black polished. I highly recommend them, and If I ever need auto body repair work ever again, I will return here. read more

A great local body shop that is friendly, responsive, and professional. Upon first contact, I was impressed by Ricardo's professionalism, letting me know up front about the time it might take for parts to come in (due to delays in the supply chain). Once I sent over the insurance estimate for my front bumper repair/replacement, he quickly called me back to see if I wanted him to order the parts. I confirmed, and parts came in within one week; he scheduled me to bring my car in the very next Monday. Repairs were complete within the week, and my car looked great! As an added bonus, Ricardo mentioned that two of the red bumper pieces were not marked on the estimate to be repainted (like the others), but the body shop painted them free of charge just so they would match the others. Now that's above-and-beyond service. Thank you all very much! read more

Black Mountain Collision - My Veloster N - Body Shops Near Me - San Diego, California

Can't believe my wife took out the front bumper of the minivan just when I got my Ioniq 5 from these amazing folks. Head in this morning, they put it back together in less than an hour at minimal cost as it is a 10yr old vehicle, not worth spending too much on it. Kudos to them. read more

Black Mountain Collision - Almost undrivable with plastic scraping the ground. - Body Shops Near Me - San Diego, California

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Collision repair 5 stars. Painted trunk rim free of charge 5 stars Professionalism 5 stars Everyone had smile on their face (happy crew )5 stars Work environment pleasant ( music in background) 5 stars Car detail outside of car -5 stars No car detail on inside of car -Inside of car had light whitish tan color seats & mats and drivers side was dirty -crew does not use seat covers or car mats covers as they work ( -1 star) no big deal as I will clean it myself. Yes I recommend this collision shop to young and old male or female give them your business no regrets. read more

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Missed it by 1 start.... I would absolutely recommend Ricardo (sadly a SD Padres fan) and team BMC for your repairs!! Why only 4 stars then...well although my car was repaired BEYOND expectation, the inside of car was super dusty (windows and seats). Had a few bumps and bruises on my 2015 Lexus which team BMC did an amazing and pleasantly surprising job ;) Thank you Ricardo, Karla and team BMC for taking care of my car. Folks, you'll be in amazing capable hands if you go with Black Mountain Collision. Signed~ Dodger Fan for life read more

Jr & Cris you guys are awesome. Specially JR. bro thank you. I recommend black mountain collision To everyone. Thanks for making my rav4 looks beautiful.. 5stars for everybody at the shop aswell. Thank you again. read more

Black Mountain Collision - Body Shops Near Me - San Diego, California

Incredibly helpful, over the top service. The damage to my vehicle was not worth the cost of all the repairs it would've needed to be safe again, but Black Mountain Collision took the time to help me determine those expenses anyway for insurance purposes. I really appreciate them taking the time to assist with something time consuming that they knew they weren't going to be profiting financially from, thats a good sign of integrity in my book. read more

In haste last December during an emergency, I backed into a portico at our house with the Suburban resulting in some pretty nasty damage to the side of the vehicle. After researching many places in San Diego, I settled on Black Mountain Collision and I'm glad I did. As you can see from the pictures, their work and paint matching is fantastic. Additionally, we had some other minor work done on the front bumper and some scratches on the other side of the vehicle and a few misc. items - happy with all of it. The quotation was accurate as was the amount of time required. Ricardo (GM) is professional, polite and very knowledgeable - quite and asset there. I know we have many choices for repair in our city, but this is now my go to place. Thanks again to the team at Black Mountain Collision. read more

Black Mountain Collision - After Black Mountain Repair - Body Shops Near Me - San Diego, California

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They do good work. They are usy but responsive. Convenient location to i15 and muramar.

If you're looking for a shop that will repair your vehicle and do it well, this shop should definitely be on your list.

Consultation experience was very poor. Their customer service falls short of what reflects of their 5 star rating. I find it disappointing that I initially requested a quote through Yelp's system and told them I needed the left side of my car repaired through insurance with additional out-of-pocket repairs, yet received rude remarks during the consultation. Mario did the estimate for my car and told him that I went to other shops to get an estimate. One of his rudest remarks was "Oh, you went all the way over there to get an estimate just for /this/?" (It was only less than 20 min. away!) What is this insisting, that my repair wasn't eligible enough to receive a full body servicing? Sure, it's an old car, but I want to receive quality work for my car, not a bad one. Long story short, I didn't proceed any further. Apparently the guy got overly curious that I didn't choose a shop that was actually an "aquaintance" of his. He also seemed to brush me away, uninterested in servicing my car.. Ugh, not impressed by the guy's attitude. I'd look elsewhere. read more

I had Exterior Body Damage to My 2005 Nissan 350Z Convertible Car. ** Driver's Side (Front-Side Wheel Panel Area). ***Passenger's Side (Door Panel Area). **All Pictures. Show the Excellent Body/Paint Work Performed. *Wow!! Look at those "Body Lines" on my car. They're Matched Perfectly. (the damaged front wheel panel and passenger door panel, We're Not Severe Enough to Replacement) *The Exterior of My Car looks Brand New AGAIN!! *You would NEVER KNOW, that my car is Over 15 Years Old!! *Mario (Manager) and His Crew are Skilled Craftsman, Professional and Great Customer Service!! *I HIGHLY RECOMMEND: BLACK MOUNTAIN COLLISION AUTO BODY & PAINT. *This Auto Body/Paint Repair Establishment is THE BEST!! ***NOTE*** On the day, that I picked up my car. (Exactly On Scheduled Time). I was Much More Than Satisfied and Happy. Along with Paying for the Cost (fair price) for Repairs/Paint. *So, I Bought Mario and His Amazing Crew several Pizzas/Drinks for Lunch, to say "Thank You" for All Their Great Work and Attention to Details to my Car. read more

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Let me start by saying, Mario is THE BEST! He is very kind and comforting, while also being honest and telling you exactly what your problem is and the best/most inexpensive way to fix it. Let's be real, no one is happy when their car is scratched, dented, crashed etc. No one wants to have to go through insurance or pay out of pocket, but Black Mountain Collision made the inconvenience as easy and painless as possible. I will spare the embarrassing details, but at 6 months pregnant (pregnancy brain is a real phenomenon) a very large spider was enough to make me hop out of my car... spoiler alert: I wasn't in park. I went to 3 auto repair shops to get quotes, and they all told me what I already feared, I needed to replace my entire bumper. I also had a very decent sized dent on the back of my car I was looking to fix as well. This was the last shop I stopped at, both other places were trying to charge WAY more than I was quoted at Black Mountain Collision. The prices weren't even comparable.. but the BIGGEST reason I'm leaving a 5 star review isn't the price, it's the QUALITY OF THE WORK. My car looks brand new, they also popped out the back dent free of charge. Mario said it would take 3-4 days, my car was ready in less than 2. AND THEY CLEANED MY CAR! If you're looking for a repair shop look no further, I wish this was the FIRST place I went to. Mario, THANK YOU!!! You are a life saver! read more

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I came here to fix my car after a rear end collision, per the advice of my insurance company. I got really bad vibes as they seemed extremely unprofessional and gave me the run around when I would ask questions. So I decided to take my car elsewhere to get it fixed, black mountain collision had already inspected my car and took it apart for the estimate at the time I decided to go elsewhere. I had it towed to the other collision place the next day and BMC charged me a $300 out of pocket fee to have the car put back together so that it could be towed. When the next collision place got my car, they found 1. My windshield was cracked, which had nothing to do with the accident and I have photo proof that I left the car without the windshield crack. 2. My fuel line was cut. The new collision place indicated the fuel line was cut perfectly and not chewed, and it was the only one cut in the bunch (we ruled out that it could have been chewed up by a rodant). They also indicated that whoever cut it, tried to tuck the fuel wire in so that it wouldn't be immediately seen. I questioned the manager Ricardo Cortez Jr from BMC and he immediately got defensive and indicated the windshield was like that when I took it and denied even getting to the fuel line. BMC took my trunk apart and were the only ones who had access to the fuel line. I confirmed with my insurance from the pictures that BMC sent him on day 1 of having my car, that there was no damage to the windshield which means the damage happened while at BMC. They are shady and got upset that I didn't have them work on my car but I'm glad I went with my gut because who knows what else they would have done to my car. DO NOT TAKE YOUR CAR HERE! read more

Black Mountain Collision - Cut fuel line - Body Shops Near Me - San Diego, California

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Did a great job with fixing my bumper, taillight and trunk. The paint was on point and my car was cleaned and polished. The service was quick and very good quality. Would recommend! read more

I had a side collision repair with them last year; the repair job was excellent, and the front desk was chill and friendly. The paint job was also great and matched perfectly with factory paint. They obviously excel at their craft as an auto body shop. However, during repair, they had to remove the back seat of my car and were pretty careless with it. The backseat cushion is now bent and does not sit properly with the floor (seat cushion replacement parts cost around $1000). One of the seat-belt buckles is also stuck underneath the seat cushion and is now unusable. Overall, the bodywork done is excellent, but they can generally be negligent with other aspects of your car. read more

Mario and his team have been fantastic both times I've been into Black Mountain Collision. I've had the best experience with not only communication throughout the process, but the pricing is reasonable and their quality of work is outstanding. I walked in and immediately felt like a friend, and by the end of my experiences with BMC, I've felt like family. Thank you all for the care and effort you put into your work. You guys are all amazing! read more

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Great service from these guys. Fast, efficient and no delays. They got my Jeep repaired and handed back to me clean and sparkling. It's difficult to find a good, skilled bodyshop. These guys absolutely fit the bill. Mario handled all the paperwork and is the go to guy. Highly recommended. read more

Black Mountain Collision - My Jeep was repaired abs handed back to me clean and shining. - Body Shops Near Me - San Diego, California

Took my Acura MDX in after I side swiped a parking pylon and left what looked like a scrape and yellow paint on my front bumper. Ricardo told me to come by after submitting an online estimate request, in case it didn't need as much work as I thought. This man spot polished it on the spot for a lot less than the hundreds of dollars it would have taken to paint the bumper. Will definitely go here for why future auto body needs. read more

After a small accident, part of my bumper ripped off and my fog light fell off. I needed a new bumper ASAP. Ricardo gave me a free estimate and I knew it could've been more expensive at other places just from my past experiences, so I gave them my business on the spot. One of the biggest issues we had to work around was my job schedule since I didn't want to leave my car there and I get off work after they close. Ricardo was able to work with it and suggested that he order the parts now and I could come in when they open and it'll be done by the time I have to drive to work. Very much appreciated! After a few days and attempting to wake up earlier than usual, I was able to come and get my car fixed in less than 1.5 hours! There was a moment when we thought I'd have to leave it longer than expected so Ricardo even offered to pay an Uber to get to my work. So thankful but fortunately it was done it time. The work was good and doesn't look like anything happened!! They were able to buff off some scratches on the hood too. Ask for their WiFi and their bathrooms are surprisingly clean ;) no regrets picking this place. Thanks Ricardo and Black Mtn collision read more

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Brought my 2020 challenger here for rear bumper repair because of its 5 star yelp review and told work was so good that I would not tell the difference once repaired. After 3 weeks I went to pick up vehicle the manager wiped the fender where they repaired and a spot of paint wiped off, see pic. I looked and you could see sanding marks in red paint under clear coat. Clear coat was also dimpled and had trash in it. Body QC came out and agreed it need to be re-sprayed. I left car for rework and received a call that owner JR stated car is "good enough and to come pic it up". During pic up I noticed chipped paint on other side of bumper from installation, see thru body gap, and scratches on the trunk lid. see pics. Manager agreed to repair if i came back in 2 weeks for appointment. When I called for drop off time, other owner told me manager was gone, I had no appointment and that if I brought my car in it would only sit there. He never got back to me. I question how they could be rated so high. I have to go to another body shop to fix their poor work. Beware. read more

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I found out about Black Mountain Collision by reading Yelp top ten reviews My experience was the absolute best experience. Ricardo and the. entire team was very professional, helpful, friendly, and their expertise was top notch. They listened, met my needs (budget & work performed). Definetly recommend Black Mountain Collision. read more

Amazing job, took my car in after damaging the hood and they fixed it and even fixed the side of my door that was damaged from a different accident for no extra cost! Very accurate with timing, would definitely recommend! read more

Today started out shitty. I locked myself and my two little daughters out of the house this morning. My husband had to come back home from work to let us in, and just as I was backing out of my driveway to take my kids to camp I sideswiped our fence. This was the straw the broke the camels back for me after a pretty brutal year for our family. I got the number for this place from the super nice man at D&T that changes my oil and I went in expecting a huge bill to follow. Mario took one look at my car, brought it back into the shop and within 30 minutes handed me back my keys. I had done about $2000 worth of damage, but he and his amazing team reattached my fender and buffed out the scratches for me for a cost that I am not willing to disclose because I don't want them to be taken advantage of. I could take it in and get it 100% back to its original condition, but we don't have the money for that right now so this was just above and beyond anything I could have ever hoped for. I needed a reminder that there is good in the world, and I found it here today. It would have been SO easy for them to have just taken all of my money, but they didn't. They did what they could do to get me going again and then some. If you are looking for honesty and great quality work, please come see the people at Black Mountain Collision, you will be so grateful that you did. I will most definitely recommend them to anyone and everyone that I know, as well as come back when I inevitably mess up my car again. One last thing- If someone goes out of their way to help you, please take the time to acknowledge them or do something nice back. You never know how much of an impact that it may have on that person's life. Pay it forward. read more

Black Mountain Collision - Before - Body Shops Near Me - San Diego, California

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Five years later and I'm still thrilled and impressed with this shop. We took our Civic back for some small paint imperfections that had developed, and they generously covered it under warranty. Incredible honesty and professionalism. So glad to know such a quality shop. read more

The service and quality is spot on. They do quality work, no shortcuts. They use original manufacturer parts. Their paint job is superb, as good as certified body shops, for BMW, Mercedes, Porsche, Tesla; but at least 40% cheaper. I will recommend them for any body work. Check them out if you want full satisfaction!! And not feel getting ripped off. read more

Black Mountain Collision - MY CAR!! - Body Shops Near Me - San Diego, California

Do not believe the star ratings. I know just one bad review. I will tell you as a veteran, they are not USAA approved body shop. The sticker on their window is to show they accept USAA. I had to take my car back to the shop 3 times. They damaged the other side of the damaged part. The color match is completely off. Look at the pictures. They will promise that the car will be perfect. Be WARNED. For those who served and are serving, please take this review seriously. I say again.....go somewhere else. This place is like a chop shop. FUBAR!!!!! read more

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So I had Terrible water stains on my beautiful Audi and I knew black mountain collision would be able to help me out. I love going here because they don't try to upsell you or overcharge you. I had a fender bender last year and was quotes $1000 for a tiny dent and they buffed it out for nothing compared to my quote! So I dropped it in with the severe water stains and one day later my car looks like it had a fresh coat of paint on!! This is my go to spot FOREVER! Ask for Dayne when you get there, she is always so we'll informed and values your time and treats you with kindness and respect! read more

Black Mountain Collision - Water stain - Body Shops Near Me - San Diego, California