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    Caliber Collision

    4.6 (281 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 2 weeks ago

    Services - Caliber Collision

    Bumper repair

    Dent removal

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    Caliber Collision Photos

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    Recommended Reviews - Caliber Collision

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    Before...
    Calvin N. H.

    This was my second time visiting Caliber Collision (CC). The first time, a few years ago, my car was minding it's own business, parked in front of my home and was hit by an elderly gentleman that was driving and became distracted by his phone (he stated something to that effect). It was superficial and CC did an excellent job repairing my car. It looked new, like nothing had ever happened to it. Fast forward to 2024... a couple of days before Thanksgiving, I'm driving down the road and this guy that is parallel parked decides to pull out into the street (without checking his mirrors or looking over his shoulder) and hits the passenger side of my car! The impact from his car caused damage to my front passenger door all the way back to the rear passenger door and part of the rear panel of my car. Luckily, no one was hurt and he did not try to drive away. Fortunately, the damage was superficial. My insurance adjuster told me that based on my statement of what occurred, along with the photo and video evidence, that I was 100% NOT at fault. The funny thing was that the guy tried to claim that he was not at fault or tried to say we were both at fault (50/50). My adjuster was like, "Um no... based on all of the evidence, you failed to check before entering the driving lane and hit our insured... it is clear you were at fault." His insurance company even called me to tell me they were accepting full liability. Anyhow, I dropped my car off 12/2 and the CC rep Cristian estimated my car would be ready by 12/13. There was a delay with some parts and the date was adjusted to 12/20. The cool thing is they text or call with updates so you know what's going on. My car ended up being ready 12/20, but I couldn't pick it up due to work. Fortunately, they were open Saturday morning from 8:00 - 9:00 am which gave me a chance to pick up my car. Cristian was polite and gave great service. He would call or text to keep me updated and let me know what was going on with my car. I was happy with the work they did. You can't even tell that my car was damaged. They do great work here. My only complaint is that the inside of my car had a paint / chemical smell. It did air out after a few days though. If you are renting a vehicle from Enterprise down the street, they have shuttle to and from. It's very convenient. And once you are done with your rental, you can return it and Enterprise will drop you off at CC. It's a nice service. Overall, I'm a fan of CC. I would definitely return if I ever needed auto body repairs. 5 / 5: Work / Quality 5 / 5: Service - / -: Value (not evaluated, insurance covered it) 5 / 5: Overall

    Javis J.

    Amazing service, the young lady at the front desk was very nice, they have candy and water in the lobby as well. Jose' was the gentleman who took point on my repair and kept me updated the entire two weeks that my vehicle was in there for work. When I picked up my truck the grab-and-go was seamless, Tony General Manager retrieved my vehicle and opened the door and was also extremely friendly. If you get into an accident tell your insurance company you want them to take care of your repairs.

    10/10 Highly Recommend

    This is my 2nd time choosing Caliber Collision on Dagget St. From start to finish, the customer service was outstanding. Everyone is professional, helpful, and kept me updated throughout the entire repair process. My car was repaired quickly without sacrificing quality. Special thanks to Mr. Josh for his assistance. He made sure everything went smoothly. I highly recommend this location!

    Rocky H.

    I came in for a fender bender and it was handled perfectly. Joshua kept me updated & was very quick to complete the repairs. The car is back to perfect quality. Tony & Shayna helped me with all the paperwork, which they made super simple. Tony also gave me a ride to enterprise, which is very appreciated. 5 star service!!

    AMAZED BY THE TEAM!!!!

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    1 year ago

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    10 months ago

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    7 months ago

    Great service. Car was done on time and returned very clean. Jose was easy to work with and kept me informed daily.

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    9 months ago

    Great service at Caliber Collision Kearny Mesa! The team was professional, kept me updated, and my car looks like new. Highly recommend.

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    9 months ago

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    1 year ago

    Very thorough and complete, keeping in contact often without me having to call with convenient support for temp transportation

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    Page 1 of 8

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    Jose and his whole team wildly surpassed my expectations of what I believe customer service in this field has to offer.

    Mentioned in 34 reviews

    Read more highlights

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    I can't say enough great things about Chapparone's Body Shop in San Diego! This is actually the…read moresecond vehicle my husband and I have brought to them, and once again, they absolutely exceeded our expectations from start to finish. From the moment we arrived, Ricardo made the entire process smooth, stress-free, and reassuring. He was incredibly helpful, knowledgeable, and genuinely cared about making sure we were taken care of. What really stood out to us was how consistently he kept us updated throughout the entire repair process. We never had to wonder what was going on with our vehicle, he made sure we were informed every step of the way, which gave us so much peace of mind. Dealing with car damage can be frustrating and overwhelming, but Ricardo and the team made it such a positive experience. They handled everything professionally and efficiently, and you can tell they take pride in their work. When we finally got our car back, we were honestly blown away. The quality of the repairs is incredible, the car looked brand new, like nothing had ever happened. You truly cannot tell it was ever in an accident. The attention to detail is top-notch, and they clearly go above and beyond to make sure everything is perfect before returning your vehicle. They are also hands down the best when it comes to Tesla body repairs. It's clear they have the experience, precision, and expertise needed to properly handle Tesla vehicles, which gave us even more confidence in trusting them with our car. What keeps us coming back is not just the amazing results, but the outstanding customer service. It's rare to find a shop that is both highly skilled and genuinely cares about their customers, but Chapparone's Body Shop delivers on both every time. We are beyond satisfied and grateful for the work they've done for us, twice now! If you're looking for a trustworthy, reliable, and professional body shop in San Diego, we highly recommend Chapparone's Body Shop. Ricardo and his team will take great care of you and your vehicle. You won't be disappointed!

    I am writing to report repeated unprofessional behavior by an employee named Summer…read more I had an accident repair done at your facility last year. During that visit, Summer spoke to me in a rude tone and was not helpful. Today, when I returned for service, she again demonstrated unprofessional conduct. When I asked to speak with the manager, Mark, my request was ignored. She also stated that no one named Kenny has ever worked there, despite my paperwork from last year being signed by Kenny, who was a manager at that time and handled my case professionally. Based on these interactions, I am concerned that this behavior could drive away customers. I no longer feel comfortable bringing my business to this location.

    CollisionDoc - Front of Shop

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    Kearny Mesa

    Quick, easy, and no haggle. Justin was great. Came out and evaluated my car. He gave me honest…read moreoptions which I like. As a women, sometimes shops will try to up-charge and add unnecessary items, etc but he kept it real and that speaks volumns. Car was fixed in less than 2 hours! My damage was minor but had I taken it to another body shop it would have been there for a day or 2, Trust me, I've worked in the industry. Anyhow, everyone was very kind and helpful. My car looks as good as new again and I saved! From stressing about the hit and run and recognizing that I could do an at home fix because it was luckily more of something that could be buffed out, they did an excellent job and reduced my stress. Thanks!

    I was in a small accident that caused my front bumper of my car to be damaged. I came to Collision…read moreDoc to get it repaired under the other party's insurance. Of course the insurance lowballed me but Fernando did the best he could to make sure I was getting the best possible rate and to help me. They did a great job fixing the damaged part you couldn't even tell anything ever happened to it. I cannot recommend Fernando enough to everyone who decides to come here. He is the type of person that you would recommend to your family, your coworkers, your friends, and many generations to come. He is super friendly and HONEST. Which is hard to come by in this type of business. You can count that if I ever have to get my car repaired ever again he will be the first person I will call.

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    I've had a dent in my car for YEARS. I tried to get quotes before but it told me I needed to go to…read moreHonda and match my paint and made it very challenging. When I found this business everything was instant, easy, and affordable. Everything was taken care of while I was working at home. I didn't even need to drive to a shop! I am truly blown away by the level of customer service, the work that was done, the price, and the experience as a whole. Super thankful!!

    Outstanding 5-Star Service - Highly Recommend Johnny!…read more I can't say enough great things about the service Johnny provided. From start to finish, the experience was professional, efficient, and stress-free. I had an issue with my bumper that I thought would require a costly repair or a full replacement. Johnny took one look at it and immediately knew exactly what to do. With skill and precision, Johnny snapped my bumper right back into place, making it look as good as new. His attention to detail and hands-on expertise truly set him apart. What impressed me most was how quickly and confidently he handled the repair--no unnecessary upselling, just honest, high-quality work. Johnny delivered true 5-star service, and it shows in the results. If you're looking for someone reliable, knowledgeable, and trustworthy for bumper repairs or auto body work, Johnny is the person to call. He saved me both time and money, and the outcome exceeded my expectations. It's rare to find service this good these days, but Johnny absolutely delivers. I highly recommend him to anyone in need of professional, dependable automotive repair. I will definitely be calling Johnny again in the future!

    Caliber Collision - bodyshops - Updated May 2026

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