Getting into an accident is stressful enough, but Garret made the whole estimate and repair process easy. He stayed in touch with both me and my insurance company. My vehicle was in the shop for about 8 days. Really appreciated the communication and overall customer service. Hopefully I don't need body work again anytime soon, but if I do I'd definitely come back here. read more

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Serena is an incredible manager! The techs like Alberto have real heart and I would recommend this establishment to anyone who needed any auto repair! read more

Five star service. Fantastic. Garrett is fantastic. I can't say enough about this shop. They did a tremendous job, repairing my driver side rear quarter panel, on my '22 Lexus ES. Even better? The car had some buffer whirls, or some sort of artifact from over aggressive buffing. Previous shop maybe? Or the dealer when they detailed it. Before I bought it 8 months back.. Well anyway what I can say they fixed it. didn't ask them to do that. But wow. I can't say enough about that. Thanks Fix Auto !! Now, of course no one ever wants to take their car to the body shop. But it's great to know that this place exists. read more

My insurance company recommended Fix Auto for my claim. I met with Garret who was very professional, friendly and helpful. He was able to order the part and install it on my car within one week. The receptionist was very personable and both she and Garret were easy to talk with. Thank you for the kindness you showed to me and your patience! read more

Garret Hubert and his amazing team at Fix Auto Kearny Mesa are totally amazing. All with clean uniforms, work shop spotless floors, car returned all detailed. In this world of know body doing anything right Fix Auto Kearny is the Best. Thanks again team read more

Excellent workmanship and courteous customer service. Handled the insurance reimbursement, making it hassle free.

Had my 2021 Volvo XC60 fixed here after someone rear ended me. They did a great job. They helped deal with insurance payment, and had my car fixed within a week. Also check out their google reviews if you need more convincing. read more

This is not a place you WANT TO end up at but when you need them...they will absolutely take care of you here! Our car was ran into in a parking lot a few weeks ago and we were able to drop it off while out of town and didn't need the car anyways. With all the work and clean up that needed to be completed we were able to get that car back in original condition (at the damage site obviously). We had requested the car be done by Wednesday to have it while family visited and they were able to get us the car back on Tuesday. After looking over the door that was damaged I was more than impressed by the work as it wasn't just as simple as replacing a few parts for new parts. They repaired the area and had it painted to match the car....cant forget these repairs are all lifetime warrantied. Before the car was handed back they had it cleaned for pick up. The value you are getting here is worth choosing Fix Auto Kearny Mesa as your one and only shop for your car to get you back on the road. Garrett has been such a great part to make the process seem so simple here too! Anytime there was decisions or large updates to the process and obviously once the work was done he called us personally. Communication is key when you are out of a vehicle for the time being and they do it right here! Have to note as well...when picking up our car, Garrett told me he hopes not to see me again. lol because who would just hope and think about getting their car damaged in an accident. read more

Fix Auto Kearny Mesa - Damaged door - Body Shops Near Me - San Diego, California

Sandy is the best customer service representative!! She kept informed about the progress of auto body repair on my Volvo XC60. Technician did an excellent job repairing my car!! Aluminum wheels had to be repaired at outside shop; they are beautiful!! read more

Sandy to the rescue! I had a couple issues with my headlights since the last repair was completed and the rain, but it was made right by Fix Auto Kearny Mesa. They handled the whole process and the entire team was very professional, communication was great, and the quality of service and care is excellent. Thank you Sandy and team! Ya'll are the best in the business! read more

I specifically selected Fix Auto Kearny Mesa for a rear bumper repair because of its high rating and superb reviews for Garret, Service Advisor. Not only did Garret live up to all his great reviews, he far exceeded all my expectations in terms of obtaining quality OEM parts at lower prices than other quotes I received and in his personal efforts to understand what I wanted and meet those requirements. I could tell, for example, that he really cared about meeting our needs and would go above and beyond. Even more impressive is that when I questioned his assertion that my mother's car was not equipped with a blind spot monitor, he graciously joined a meeting with my mother's car dealership to confirm he was indeed correct. Again, I believe he patiently and kindly did this because he is a true professional and genuinely cares about his clients. Needless to say the car bumper was repaired very nicely and we were very satisfied. So if you are worried about your car as much as I was, Fix Auto Kearny Mesa and Garret would be a great fit for you. His communication with me throughout the entire process was timely, responsive, informative and accurate. Highly recommend! read more

This place was really great from start to finish! Garret helped me out throughout the process & it was quick and easy. These type of places can be such a headache and a hassle, but Fix Auto did everything correctly. I really appreciate that Garret kept me updated so I wouldn't have to guess what was going on with my car. The repair only took about 3-4 days to finish and it was perfect! The place is right off the 15 freeway & has plenty of parking spaces. Their little office is cozy and very well kept. Everyone that I spoke to was nice and accommodating. The team over at Fix Auto Kearny Mesa rocks! No complaints here. Thank you Fix Auto for getting the job done! read more

I have nothing but good things to say about fix auto, they provided quality service and kept me up to date with any changes that needed to be done. Sandy was very helpful and informative she made the whole process super easy. The value of the work truly showed itself. To top it all off when I picked up my car it was also nicely washed and cleaned! Will definitely be back if I ever need repairs in the future. read more

Good Morning, I came in and Garret spotted me immediately and took care of me promptly! Best service I have received at an auto body shop, Garret is the man to find if you need anything done! Employee of the month right there, thank you again Garret! read more

I recently had some minor damage to the front skirt (under bumper) due to me hitting a basketball sized rock. I contacted my insurance and they sent me to their shop. I didn't like that shop ! Near to my home, I saw Fix Auto and went to them. Garret was my contact, he helped me immensely and was always available to answer my questions. The office staff was friendly. My car was fixed, they did a really good job. Of course, what I thought was minor damage turned more serious when the skirt was dismantled. However, Garret explained to me in detail what needed to get done, and I'm glad he did. I take driving vacations often and the unseen damage could've come out of nowhere and bit me at the wrong moment. Now, I'm relieved I'm driving my car that is in great shape. Thanks Fix Auto. read more

After being rear ended by a teen driver, the Volvo dealer recommended that I bring my lux SUV here and it was a great experience. Mario was friendly, professional, communicative & extremely easy to work with. His team had my car ready & looking brand new in record time. The office was never crowded & I felt like a VIP the whole time. I can't think of anything SD Collision could have done better--A+ read more

Exceptional business! After a minor accident I was given (by the other party's insurance) 5 places to chose from to take my car. San Diego Collision Center is close to my work, close to my home, and had great reviews. I called on a Monday and they were able to get me in the next day. Stopped in and was given an estimate and only took 20 minutes in total. I also told them that I was having issues with the claims adjuster that was assigned to me and how rude he was. The next morning the adjuster called to apologize. It was nice to know that the manager of San Diego Collision Center wanted to make sure that my entire experience, including what led me to them, was a pleasant experience! Hopefully I will not need to visit again but I am happy to know I have a favorite place just in case! Also, happy to refer friends to an honest, reliable shop! My car was fixed in 4 days and came back more gorgeous than when I bought it! Absolutely fantastic company! read more

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I have a new Tesla. upon returning to my car at the grocery store I saw that someone damaged my front bumper. I called Garrett @ Fix Auto. He said to bring it in and he would take a look. Well, I did, they buffed out the spot and touched up the paint. I brought the paint with me. He also found another spot and buffed that out as well. I sat in their comfy waiting room watching TV. An hour later my new car looked gorgeous again! Not only was the service terrific, they would no take any money. What a nice holiday present. I hope not to have any more dings on my car, but I know where to come to get them repaired. Thank you! read more

I got referred to Fix Auto Kearny Mesa through my AAA insurance. Bryan emailed me immediately after my claims adjuster recommended him. Bryan put me through to Gus. Both Bryan and Gus are good listeners. They worked around my schedule so I don't lose any hours at work. Gus ordered factory BMW parts and got everything done in a reasonable amount of time. The quality of the paint and clear coat equal BMW factory quality. I got no problem telling anybody to Fix Auto Kearny Mesa and I live in Chula Vista so that says a lot... read more

We got stuck behind the wrong truck on the freeway and ended up with a lot of chips on our hood and a few on our windshield. There already was a small dent in the front of our hood from the previous owner. Our Mazda dealer recommended this Fix Auto shop. We were impressed with the professional and efficient service we received. Garrett was wonderful to work with. Every employee we encountered was friendly and helpful. Our car was ready sooner than we expected and the hood looks brand new. read more

The customer service is helpful and professional. Garrett is very helpful and give you updates about your car consistently. He is very patient and understanding. I most definitely will keep in touch with them and I highly recommend y'all. Thanks for reading about my valuable experience with them. read more

The best in town. From the reception area to the Pit. Made my life so much easier after 3. Yes 3 no fault accidents in 3 yes 3 months. I almost passed my pancreas I was so annoyed but Garrett calmed me down with his calm professional demeanor. Thanks guys. read more

Fix did a fantastic job on my car after an accident, it looks like new. Brian the owner is great . I would highly recommend them.

Excellent job repairing our cat after an accident. Looks like new. Very good communication from Garrett. Called every few days with an update. Finished on time. Highly recommend. read more

Fix auto does beautiful work! My Civic feels brand new and I feel proud driving it again! They were recommended by State Farm, who is also awesome, when my bumper was smashed while someone pulled out of a parallel parking spot. My car now has a new light and bumper. They truly deserve all of the 5 star ratings they receive. read more

Fix Auto Kearny Mesa - Body Shops Near Me - San Diego, California

I dropped my truck off on Monday night and Bryan stayed late to grab my truck and give me an estimate. Amazing customer service and quality repair. The team there got me my truck back by Friday and did an amazing job! I recommend these guys 100/100 times. Thank you Fix Auto team! read more

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My wife phoned me that she had been in an accident and the passenger side doors were pretty torn up. I had seen SD Collision Repair near a business we frequent so I looked them up here on Yelp. With the positive reviews I phoned them immediately and found that my wife could take the car straight there. She got there and we verified that our insurer was fine with using them I drove up and picked her up. Here is where they lost one star. I felt like getting information out of them was harder than it should have been. Regardless, once they assessed the damage and we did connect with them on the phone we found they would need the car for two weeks or more. The two weeks have gone by and we could not be more pleased with the final result. I just wish the rest of the car looked as good as what they fixed. Beautiful work, and as mentioned in other reviews, the detailing of the car was a welcome bonus. How nice to get into a car that is spotless after the trauma of the accident and then dealing without a vehicle for this length of time. Based on the work done I would go back in an instant. read more

Fix Auto Kearny Mesa - Body Shops Near Me - San Diego, California

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!:-) Hey peeps.. IF A WITCH DROPS A TREE ON YOUR CAR, GO HERE! Don't bother going to the wizard...... SD Collision Repair: Ask for Ariel Howie! She's currently the Assistant Estimator, but really should be promoted to Sr. Estimator (in my opinion). She's that good. Let me tell you what kind of service I received: HONEST * RESPECTFUL * KNOWLEDGABLE * RESOURCEFUL She knows what she's doing and understands the process, the product and will work with you and your insurance company. They go above and beyond at SD Collision Repair and I'm more than pleased with the workmanship. Great team!!!! The initial estimate to the insurance company came in high for my vehicle type and year. Ariel, reworked the estimate substituting aftermarket parts for the new parts and met my insurance companies financial needs. www.sdcollisionrepair.com My car was a mess. Luckily the damage was mostly cosmetic, and Ariel gave me a fair estimate and did what most companies fail to do: Manage their customers expectations! Ariel always communicated with me either by email or phone call to give me the status of my vehicle. When I contacted her, she contacted me the same day with either an email or phone call to be sure she answered my questions. I always knew where I stood, how long things would take, and how much they would cost. If things got squiggly after a weeks use, I could always bring the vehicle back and they would have another look and give me a comprehensive test and repair to be sure all was good -- they completely back their guarantees! No questions asked. Timing, quality, workmanship all top marks. Have a look at my cars before and after photos. Its like I got a brand new car! And these guys guarantee their work. They know what they're doing, they get it done right, and they're honest. Prices are comparable to better, and the service A+++. You can't ask for more than that. I highly recommend. 5 woofs fo sho! read more

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Have taken my car here a few times and have been pleased with the service. Garret and his crew went above and beyond to take care of my needs. Highly recommend coming here, I wouldn't take my vehicle to any other shop ! Thanks guys for your hard work (: read more

Best experience ever. Definitely ask for Garret- he went above and beyond the entire way through. Only place I'd recommend for collision repairs. read more

World-class customer service! This is my second time @ Fix Auto for repairs due to an accident and I must say that I absolutely love this place. Garret provides great communication during the entire repair. My car was finished right on time. I highly recommend coming to Fix Auto Kearny Mesa! read more

Absolutely the best customer service I could've ever hoped for. I had the pleasure of working with Sandy and Garrett. They were extremely quick, friendly and made me feel I was in good hands. They updated me on my vehicle every step of the way. When I received my car back I was incredibly impressed with the workmanship. I highly recommend this place to anyone. You will not be disappointed. read more

Fix Auto Kearny Mesa - Rear end damage - Body Shops Near Me - San Diego, California

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WORST experience EVER!! I recommend you stay away from this place. I was in a car accident on 11/2/17. I had AAA and they recommended this crappy place. I went and the staff was initially friendly. I was told that my car would be ready in a week or so. I let them know I was going on out of town so I will pick it up the Friday after the Thanksgiving holiday. I come back. The TV's are mission of the wall and the door was kicked in. They had a break in during the holiday. I asked if my car was secured and they ensure me it was. SO paid my $1k deductible (silly me) before I got my car. After I paid, I saw Timothy walk to the car and start patting his pockets and looking around. I waited 10-15 mins and they notified that my key was misplaced and they will find it. Needless to say the key never turned up. But they ensure that the people who broke in the shop did not take my keys that its probably lying around the shop. The key is about $500.00 to replace because, Mercedes that's why. Anyway they were kind enough to put me in a rental car and they put in a order for a new key. 3 days come by and I am still in this crappy rental car and I don't have my car. They said they were going to have a 3rd party 'rekey' the car and program another key. They they NEVER showed up. So NOW I'm getting annoyed. However Gus told me that they will take the car in this Thursday to Mercedes to have the dealership rekey the car. I was told this on a Tuesday. I called SD Collision Scam Thursday afternoon and GUS told me that my car was in the Mercedes dealership awaiting repairs. 5 mins later guess who called? The Kelsey from Mercedes, telling me that a key was ordered but it wasn't paid for programming. So I asked Kelsey was my car there are the dealership and she said "what car?" My car didn't make it to the dealership. I then called the lying body shop to confront them (I figure they were going to just program the key without rekeying my car, and lie to me to say that they did.). Timothy picked up, I told him that I know my car isn't at the dealership. Then he put me on hold, but before he pressed the hold button i heard him say, "I told them that I didn't want to deal with this!" Of course Gus never picked up the phone, So I called AAA and let them know everything and they were furious. Apparently, Gus didn't think he had to let AAA know that a break in happened while AAA's customers cars were in their facility. because he had the nerve to tell the agent that it was "none of their business." Not sure if AAA moved away from this place but I had to go to the dealership myself to retrieve my key. I have not heard from the body shop since then. So I get car and I noticed everything in my truck is in disarray. Not sure why they would need to get into my trunk because the damn was on the front passenger side panel. and found out that my Laptop is mission. So Now I have to sue the bodyshop to for damages. Oh BTW a few weeks later my air suspension on the collision site completed deflated. It was related to the accident. They didn't even replace it!!! i had to pay $3k out of my own pocket to get this fix. DO NOT USE THIS PLACE read more

I took my Mercedes here since my regular mechanics didn't repair the body. I told Garrett, I won't be needing my car for three weeks so they should have enough time to complete the repairs and body work. He said that will be enough time. It took them over two months. No really, over two months. When I got it back the coolant was still leaking and the engine was making a noise that wasn't there before. They said the repair for the noise would be over $1000. I took it back and they said nothing was wrong and just topped off the coolant. I told him that there was coolant in my driveway so something had to be going on. I told Garrett I was going to have some other place look at it and that's when he rudely told me to just come pick up my car. I took the car home and next morning my driveway was covered in coolant again. I took it to another place and they told me that a hose was loose. They also fixed the noise that was coming from the back of my car. It all only cost $350 total including the inspection. I did my best to be patient and work with this place but they are very unprofessional. read more

Well First Date Of Service: December 9, 2019 And I brought my Car in for Repairs so I Called ahead of time just to prepare myself. And I spoke with one of the Managers name Gus . He was nice and answered all my Questions and stuff . So I get An estimate for Repairs for my Car and I ask Gus for a Print Out And He was nice enough to print me out a copy so I can keep . Now as for the Service I say So So !! Because Please be Aware and Be Advise That If you don't have Car Insurance and or The Insurance is not paying then they will hold your Car until they get approval of Payment !! Which really Sucks !! Because I called almost everyday to see if I can get my car back but they would not give it back to me !! It was done and ready but they held it and would not return it !! So Just make sure you Check your Insurance Company or other Insurance to make sure they pay or you will never get your Car Back !!! As for the Repairs it was done like New !! Paint was Beautiful and it look like it just came out of the Factory !! But Overall I would think Twice before returning !!! read more

Great service, 10/10 recommended. Garrett really understands that having issue with your vehicle can have a inflict a person's life tremendously and he does an amazing job at keeping you up to date and informed on the repair and process of your vehicle. I cannot recommend this place anymore and I will be sure to recommend this place and come here in the future if needed. read more

Brought my mom's 2020 Mercedes-Benz coupe in gor repair. Picked it up after a few weeks, after taking it for a test drive I can tell that the alignment was not repaired due to the aggressive pull to the right. I brought this up to my insurance company State Farm who contacted them. I also contacted them personally and spoke with a representative who delt with the repair "Sandy". Instead of telling me to bring the vehicle in she continues to tell me it's because there was a new tire just put on the front left. Well being a professional driver that race track cars and motorcycles, I knew it was bs. But what struck me is instead of investigating she just came up with excuses. She also stated the 3rd party company does great work and has been for years. She told me if I want I can take it into the alignment shop if I want myself. First off, that's not my job. Fix Auto is paid through my insurance company to handle all repair matters pertaining to this vehicle. I insisted they handle it and take it in. I had a rental that I had to keep an extra day, i stated I would expect them to reimburse me for that rental. She said of course, I bring it up to her again and she asked ohh you had a rental? Of course I would get a rental Sandy if the vehicle is being worked on again?! Anyway, I was told by "Sandy's" colleague that the alignment was not 100% and they didn't know how it was completely off after being fixed. I have the paperwork on how completely off it was. So I call her weeks later, she states the reimbursement is coming from Enterprise and not Fix Auto. I call Enterprise and they tell me that she never returned their call after telling an associate from Enterprise that she would call them back about payment they needed to send the car rental company. So here we are 2 months later and no refund.... I wouldn't recommend this particular Fix Auto to any of my friends or family or anyone for that matter if they don't want to get the runaround. I will be contacting my insurance company to make another complaint regarding this issue. I also have a part 2 for any consumers interested in hearing regarding the car battery after receiving the vehicle back. Being drained and getting alerts from Mercedes Me app that constantly keeps me in the loop on the vehicle activities and status while in the shops care. Also have all the documents to show that as well. Still waiting for that reimbursement Sandy! read more

I would advise anyone to stay clear of this shop based on the incredibly frustrating experience I had with them. When driving down a mountain road at night a dump trunk was dropping rock salt on the road. The rock salt created dings and chips all down the passenger side of my car as well as on the front and on the hood. My usual body shop was booked up for several weeks so I went with San Diego Collision Repair based on the fact that they were also a State Farm preferred shop. I dropped my car off on a Monday morning and was told it would be ready a week and a half later on the following Wednesday. I was called with an update later in the week and was told they would call again on Monday with status on my car. I never received a call Monday but was called late Tuesday and told my car would not be ready the next day. Due to how many dings they had to fix it took longer than expected. My car would be ready on Friday. They would call Thursday to give an update. They never called. I called Friday morning and was told the car should be ready around 3:30 or 4pm. I called back a bit after 3pm to see if it was about ready. I was then sent photos of my car. When looking through them I noticed there was a trim piece running along the entire front of the car that was still covered in dings and chips. I then received a call letting me know that the shop had forgotten to order this piece. I'm not sure how that was overlooked throughout the entire two weeks they had my car especially since the damage to the piece was so blatantly obvious (see photo). After getting off the call I continued to look through the photos and found that there was still remaining damage elsewhere. When I asked about it I was told that there were actually four parts that had to be ordered, something they originally neglected to tell me. They promised to rush the order and have everything done by end of business Monday. I go to pick up my car first thing Tuesday morning and as I'm walking around the car I notice numerous small bumps in the paint job. As I start pointing them out they start marking them with tape and promise that they will just buff out. I was skeptical that they could be buffed out and annoyed that yet once again my car wasn't ready. They deliver my car mid-day to my work. I was happy to see the bumps did actually buff out. What I was not happy to see was that there was still damage on a piece of the bumper below the passenger side fog light. They had literally replaced the part above it and below it and somehow missed a very visible ding as well as several smaller marks on the piece directly between the two parts they replaced. Unreal. I had to take my car back to the shop to have them remove this piece and completely repaint it. That took yet another day. Upon finally get my car back the last time I noticed that my windshield spray nozzles weren't functioning. I topped off the reservoir and upon trying to use them a huge puddle formed under my car. When replacing my hood, they never bothered to reconnect the hose. It was an easy enough fix but yet another issue in a long list of sloppy and careless work by San Diego Collision Repair. I highly recommend avoiding this place. read more

Fix Auto Kearny Mesa - Remaining damage to front bumper piece. - Body Shops Near Me - San Diego, California

This place is a 5/5!! I was recently hit and the other persons insurance brought me here (thankful they did!). The work was done within 8 days and I was called three times throughout to give me updates. The nicest people working and I felt very comfortable with the whole process. I would highly recommend them to anyone!! read more

So, I got into an accident and brought my car here for repairs. Jeff was the person assigned to my claim. He was very friendly and courteous. He explained the whole process and they got to work. In a few days, I received a call from Sarah, who works alongside Jeff, stating that my car was ready for pickup. Not only did my car not look like it had been in an accident, but they had also detailed my car. It looked and even smelled fantastic! Thank you guys. I hope I don't need your services again, but if I do, I have you on speed dial ;) read more