If you want a stress-free repair experience where you actually feel valued as a customer, look no further than this Caliber Collision. After a recent accident, I initially had a less-than-five-star experience at another shop, so I was incredibly relieved by the level of service I received here. This team is the gold standard of customer care. Their communication is flawless. They kept me completely in the loop throughout the entire process, sending updates exactly when they promised they would. I never had to chase them down or wonder what was happening with my vehicle. A huge shoutout to Manuel C., who personally handled my repair. He went above and beyond, exceeding every single expectation I had. I will be recommending Manuel and this stellar shop to everyone I know! read more

My car was recommend to come here for the repair as I have a M4 BMW.. Edgar the service rep, took care of everything and always kept in touch on the vehicles repair process .. The facility did an excellent job , looks like it never happened .. Edgar was extremely helpful and knowledgeable and addressed anything that would make the repair smooth.. in the end he made sure that my car was taken care of.. A+ for the repair .. AAA+ for the service rep.. thanks :) read more

Good customer service, clean office helpful service workers, great communication. They did a wonderful job repairing my car after it was side swiped. read more

Jay provided outstanding service from the first phone call; he knew exactly what my car needed and what the repairs should cost. I was very impressed with the knowledge and professionalism I encountered. in the event I ever need similar work done, Caliber will be my choice, read more

Did a great job and kept me updated on progress. My car came back looking great and the people there were super friendly and professional

Quality shop friendly staff they made my situation feel a little better my guy manual Cruz my service advisor was the best he kept me updated on the whole process start to finish read more

Thank you Edgar for getting the job done. My brand new car was broken into in April 2026 and this location was very quick and communiactive when it came to restoring my car! read more

This place is the Greatest . I picked up my vehicle last Friday and it looks beautiful. I can't even tell it had been in an accident. The employees in there seem to be very happy . The office staff were excited , hooting and hollering in back . Keep doing what you do . Thanks read more

Caliber Collision - Body Shops Near Me - Riverside, California

Spoke to the front desk person named Alexa and had several questions about my Mercedes as it had to be transported from banning to riverside. After asking several questions and frustrated about the situation, alexa and I ended the call. Shortly after, Casey the "manager" called me questioning me about how I spoke to Alexa. Apparently you can't ask questions. As the customer I'm being questioned and harassed about my conversation with the front desk person from Casey.... This coming from a manager that's getting paid and I'm paying to have my vehicle there. Just horrible waste of time. Casey has no business in management. read more

Jorge Eden is one of the best Service Advisor at CALIBER! He is very knowledgeable and I appreciate his honesty and help! Keep up the good work! read more

Came in to get my window regulator replaced , I purchased it from Chevy and brought it in for caliber to install and the receptionist was the most welcoming and sweetest person. The technician who replaced my regulator was also professional, cool, and quick I was in and out in under 50 minutes. read more

I can in to the center to obtain a quote for my brand new SUV that my neighbors kid scratched with a bike. Although it was an accident, I feared the worst--- a huge expense. I was greeted by Collin and he walked out and saw the damage and he asks if I wouldn't mind allowing his technician to look at it. I waited in the lobby and when he returned, he advised that the scratches were able to buff out and the coat would be minimal. I thanked him profusely for what could have been a very costly repair, he was able to have done for $75. When I told the neighbor the price, he was ecstatic. Thank you to the friendly and experienced staff at Caliber Riverside! read more

I cannot thank George enough for the great service and job that his team provided me with my car at the Indiana location in Riverside! George went above and beyond to get me back to the rhythm of my life! George was in contact with me several times to inform me on the progress of my car and I can't thank him enough for getting me back into my car!! Greatly appreciate it! Also like that you can leave your rental with them!! Thank you for the great service and the quality of work Caliber does!! Fantastic!! read more

The whole staff were all amazing and made my experience so easy? Definitely recommend!

I took my Mercedes S550 to Caliber Collision to repair the quarter panel due to an accident. AAA Insurance was paying for the repairs that totaled $5,800 which was way too much. Upon inspection to my car I noticed the body work wasn't straight. There was a missing molding on right side that was there when I took it to the shop. Unbelievably it took three times to get it right. When I picked up my car I noticed the rear bumper was damaged and pointed this out to the General Manager. They took the car back in and removed the bumper to paint it. That took 3 days. After that I picked up my car and while driving my dash board lit up with the ABS/ESP lights, Parking Brake light won't go off, and malfunctioning air suspension light. All of this was working before they touched my car. I called them and explained the situation and returned the car to the shop. They said they were not responsible for the damages and would not fix the problems they caused. None of these problems existed before taking the car to them. read more

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Great quality and great service. Would definitely recommend to anyone that needs auto body repairs.

Definitely recommend this place for service! They took such great care of my car! They were professional and very knowledgeable in the work we needed done. Keep up the good work! read more

Service was great, beginning and ending with Ryan, who took care of our needs. He led a great team to get our car back quickly and looking great. Highly recommend Caliber Collision for your repair work. read more

Cassie was a great receptionist at the front desk! Edgar the guy in charge of the body shop was excellent as well. Great service, Great Communication, gave me updates twice a week until my truck was finished and they finished fixing it earlier than promised. I was totally satisfied with the service and how my truck came out. It looks brand new like nothing happened. 10/10. 10 stars! Shout out to them!! Happy Customer read more

Some one hit my Lexus while it was parked at the Fish Grill in Redlands-- obviously left no note. Brought my vehicle to Caliber Collision on Indiana. Lexus of Riverside recommends them. I've brought my cars here before. Jose (Jay) Urieta kept me apprised every step of the process-- staging of repairs. He was amazing-- and my vehicle was completed quickly and it's restored beautifully! I will never bring my vehicle any other place but Caliber on Indiana. Thanks for such great customer service! read more

I had a great experience with my vehicle repairs. The staff at the Riverside California location on Indiana Avenue were extremely helpful, professional, and friendly! My service advisor, Edgar Zamora, was by far, the best service advisor I've ever dealt with when it comes to automotive repairs! He kept me well informed every step of the way. He fought to make sure I got the highest quality parts, and he made sure my repairs were completed properly and ahead of schedule. My car looks better than it did before it was damaged! Edgar Zamora made this automotive repairs experience a 100/10!!! Hopefully I don't ever need repairs in the future, but if I do, I know I'll be going back to Caliber Collision of Riverside, and I'll be asking that Edgar Zamora be my service advisor. He went above and beyond my expectations, and I am very happy with the repairs done to my vehicle! read more

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We had to travel 1hr to get to this location since they are Porsche certified. Michelle and Osvaldo have been really nice, helpful, and friendly. Definitely recommend this place for service! read more

Caliber Collision - Body Shops Near Me - Riverside, California

Caliber Collision on 14th Street Riverside is outstanding. I brought my car there for some minor bumper touch up paint repair. They met me at the car right after arriving, then took the car to their shop and did the touch up job for free. I tried to pay them but they said it's on the house. Told them I thought it was a $500-1000 job and they said no thanks to the money. I was probably only there 30 minutes top. read more

This auto center is excellent! Right from the beginning, when we walked into the office, the receptionists had sweet smiles and were very helpful. Manuel Cruz helped us and was very professional! He gave us an estimate, but when they finished our car, it cost less, due to them not having to do what they were estimating! You don't see that much these days! Bottom line: i highly recommend Caliber Collison Center for their honesty, professionalism and for the great work they do! Our Lexus looks brand new! Be sure to ask for Manuel Cruz! read more

beware, Caliber collision in Indiana Avenue ,Riverside damaged my front hood and tried to put it as total loss.fortunately I had pictures from accident and when I dropped it at the collision center. Be careful to get pictures and do not let them to touch your car before you document and go around the car with them.shady business read more

Worked with Jay. Amazing guy and got my car finished a month early ! Right before my birthday. I couldn't recommend any place better !

Service was amazing! Jay kept me updated throughout the entire process, and informed me of any changes on the portion of the repair I was paying for, and how the situation with my insurance company was unfolding. The car ended up coming out absolutely perfect! Would never know it has been an accident. Would recommend this shop for any collision repairs. Even if you have a crazy paint job they can get it back to immaculate condition! read more

Armando is a great asset to this organization. I came in and saw him with a minor concern. He immediatly took my truck in and handled it with the utmost concern of my time. It is customer service like this that has earned me as a customer for life!! read more

Edgar, Oscar, and Bill took such great care of my car! They were very thorough, extremely communicative, and attentive to my needs. Although I live almost 30 miles away from this shop, the customer service provided by this team is top tier and I will always use this shop if I ever need body/mechanical work. Despite having numerous shops closer to me, I will always recommend friends and family to this Caliber location specifically! read more

Definitely recommend speaking with José (jay) Urieta! My car door had some issues, other shops were trying to overprice me but jay was able to quickly get the problem identified and fixed! Can't express how grateful I am for him helping me today! Thank you Jay! read more

great service and communication with the whole process! Was informed how long, what was needed and when i would proximity receive my vehicle. Great work! read more

When I mashed the front driver's side of my Subaru, I asked my dealership who they recommend for bodywork and they sent me to Caliber. It's no wonder that they trust their cars to this body shop. From the friendly counter service to the clean waiting area to the free popcorn, they hit every detail when you first walk in. Jay handled all of my intake and progress reports during the process. He was incredibly friendly and explained everything very clearly. One of the best features of Caliber's service is the daily text updates. Jay made sure I knew where my car was at every step of the process from the insurance paperwork to the order and delivery of the parts to the final touches before I picked up my vehicle. And speaking of the process, Jay ordered factory parts directly from Subaru (yes, my insurance is good and they approved all of the parts) so the car is back to its original look. The paint work is seamless and they washed her inside and out so it's like I just drove her off the dealership lot that very first time. It is always amazing when anyone who works with cars has such high reviews. Caliber in Riverside on Indiana Ave has earned every single one of theirs. So has Jay. I don't ever want to need body work again, but if I do, I'm going right to Caliber. read more

This place is a joke. I took my SUV in for being rear ended and they installed parts upside downs. I was referred to Enterprise for a rental car. Then Enterprise proceeded to over bill me. This is my Second bad experience with Caliber Collision. Won't be taking my vehicles there any longer. read more

Please do not use. Slow overchargers dishonest. They charged my insurance almost 10 k for a trunk replacement and repaint.\ who hoooooo....10 k just to replace a piece.\ warranty forget it. read more

I stopped by just to get estimate for minor issue. It turned out to be best decision ever! Service Advisor Manuel Cruz greeted me and I was able to get issue taken care of in under 1 hour. His professionalism and knowledge really was a "10" ! Thank You! read more

Manuel from caliber worked to get my car repaired after I was involved in a minor collision. This location is convenient as there is also an enterprise rental car on-site. Manuel provided me with details about how the repairs would happen and the time frame. I also received calls and texts in regards to the status of the repair and the progression from start to finish. I have always gone to caliber for collision repairs and would continue to recommend to friends and family read more

Edgar did an awesome job. His assistance made me feel like I made the right choice. My truck looks beautiful, can't even tell the dent ever existed. read more

I had my nice new vehicle repaired at Caliber Collision on Indiana. The process went unbelievably well starting with my sign in. The administrative staff were very pleasant while being very nice and professional. I was very fortunate to have a technician name Mr Manual assigned to me. He was awesome. He kept me abreast with regular updates including phone calls when necessary. That was the best I could expect out of a bad situation. My car looks beautiful. Nate read more

The work was completed without issue, even with the manufacturer shipping a bad part (which was quickly identified and rejected by the technician). The communication was outstanding; Jay kept me informed every step of the way and was always happy to answer any question I had. I recommend Caliber for any repair you have. They're good at what they do, and keep you informed the whole way. read more

Edgar Zamora provided excellent service to us with the repair of our vehicle. On the scale of 1-10 he delivered an "11". Thank you read more