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    Caliber Collision

    3.8 (13 reviews)
    Closed • Closed
    Updated 3 weeks ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

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    My vehicle upon pick up
    Taeler W.

    I dropped my car off here and only heard an update the day it was supposed to be picked up. I pick it up and it has bird poop and dirt all over it. They told me they don't have anyone to wash it.

    Front Door

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    6 months ago

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    1 month ago

    Really impressed with the quality of the repairs. Everything was done well, and my car was ready when promised. Great customer service too.

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    Community Manager

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    4 months ago

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    3 years ago

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    Caliber Collision

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    1 year ago

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    1 year ago

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    5 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    Caliber did an excellent job with my daughters car. Very trustworthy people and high quality work. I highly recommend.

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    Caliber Collision

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    7 years ago

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    6 years ago

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    C&D Auto Body

    C&D Auto Body

    (46 reviews)

    If you EVER need some auto body work done this is the place you have to take your car to. This is…read morethe only place I will recommend to take your car and if I am ever in need any auto body work done C& D is the ONLY place I am taking the vehicles I own. I was in need ofsome minor body work done in my 2024 Honda Accord hybrid that needed to be done. I just couldn't leave my brand new baby with some unsightly scars and scratches. From the minute I took my car in for an estimate on a Saturday morning, the customer service was empecable. The estimators were not working so the young lady who was there took pictures of the area that needed work and said she would pass the info onto the estimators and someone would be contacting me with an estimate. I am thinking someone will contact me Monday which was no problem. In less than 30 minutes I receive a call from Serge with a complete estimate and letting me know he would be emailing me the estimate he quoted me. I must tell you that the quote was less than I thought it would be. So doing my due diligence I go to a couple more auto body shops to get estimates. Of those two places no one contacted me with an estimate. I guess they didn't need or want my business. I reach out to C&D to discuss getting the work done. In speaking with Serge, we agreed upon when to bring my car in and when to expect to pick it up. I only had to pay a $100 deposit. I dropped my car off at the predetermined time and it was ready when they said it would be!!! Upon discussing the care of a cars paint job with Serge I remembered a few scratches that I had forgotten to get an estimate for when I originally brought the car in for the estimate. Serge took a look at the scratches and said let him see if his team could just buff them out and if not then he would give me an estimate for that work. So I bring the vehicle back the following week to see if they could remove the scratches by buffing them out. And like magic they did and at no cost to me. Now that is what I consider EXCELLENT customer service. Serge provided me with tips to protect my car paint for the life of the car. I am truly grateful to Serge and the team at C & D Auto. I will always bring my family vehicles to them and they are the ONLY auto body shop that I will ever recommend to anyone in need of auto body work!!!

    BEWARE!!! I was referred to C&D Auto Body by Progressive for collision repairs to my vehicle, and…read morethis was one of the worst service experiences I have ever had. I dropped my car off on November 28 for minor front bumper repairs. Instead of timely, professional service, I was given months of excuses, delays, and misinformation. I went to the shop multiple times to check on my vehicle and repeatedly asked to speak with the manager. Each time, I was told the manager was not available. I later discovered that the manager had been sitting behind the front desk for over 30 minutes while I was asking to speak with him. That level of dishonesty and disrespect is unacceptable. When I finally got my car back on January 24, it was in worse condition than when I dropped it off. While the vehicle was in their possession, my windows suddenly stopped working. I paid them to fix the issue, but now the windows roll up with a loud, violent thud. My brakes now make a loud clunking noise every time I brake, a problem that did not exist before they worked on my car. And to top it off, the very bumper they were supposed to repair is now loose and cracked. C&D Auto Body did not just fail to fix my vehicle, they damaged it, wasted months of my time, and showed zero accountability. This shop demonstrates a serious lack of professionalism, honesty, and quality workmanship. I strongly warn anyone considering using C&D Auto Body to think twice, especially if you value your time, money, and safety.

    Total Recon Auto Center - Superior Customer Service

    Total Recon Auto Center

    (356 reviews)

    TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

    I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

    Caliber Collision - bodyshops - Updated October 2026

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