I had an amazing experience with ClearWater Collision! Kolton went above and beyond to help get my…read morerepairs covered and made the entire process so easy and stress-free. Offering amazing advice when my insurance was being difficult. He kept me informed every step of the way, and my car was returned looking absolutely perfect. You would never know it had been damaged! A huge thank you to Iris at the front desk as well. She is always so kind, welcoming, and helpful. She made every interaction pleasant and was always willing to help. The customer service and quality of work here are outstanding. I highly recommend ClearWater Collision to anyone looking for honest, professional, and caring service! -Hope and Family Social Services

I had a great experience with Clearwater Collision and plan to remain a loyal customer for years to…read morecome. Kolton went above and beyond to advocate for me with my insurance company, ultimately helping get an initial total-loss decision reversed. He kept me informed throughout the process and genuinely made me feel like I had someone in my corner. I'm incredibly grateful for the extra effort and highly recommend Clearwater Collision.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

Had my car TOWED in, was told they couldn't figure out what was wrong. Refilled the AC and was…read morecharged $900+ for nothing but the AC being filled as any work/result. Drove the car two days for it to break down again. Once again had it towed here. Yet again was told they did nothing but drive it around but it was ready to pick up. They wanted to charge us $30+ for the gas THEY put in to drive it around after already charging $900 for no solution. They had the car 4 DAYS! Was basically told they would keep our car from us until the $30 was paid. Overall feel robbed, issue is still not resolved, paid for towing multiple times to this place, only picked them because they had good reviews and out of all the mechanics we have been to this is by far the worst as far as any effort and just charging you for no work to be done. Please take your car to someone else who cares about their customers and actually fixing the problem. Super disappointed/pissed.

Kens is the go to tow service around here. Good work, on time and on budget. Hope he keeps it up.read more

Mike was called to tow my vehicle after an accident. Feeling so ashamed, I got out of the car he…read morehe arrived and he instantly made me feel better. He treated me and my family with the upmost kindness. He tow my car to my home, then I had to have him reload it and take it over to the auto body shop. I felt like I was a customer and not just a fee! I got an invoice through my text message, called them up and talked to Bill. It seems that my insurance didn't give him enough information. Once my insurance paid the claim, I called back and took care of it. Bill apologized for my insurance not giving him better information. Well, that wasn't his place to apologize, but he did. Through this accident, I have found blessings! You don't want to have to call a tow truck, but if you ever do, call Ken's Auto Rescue! They will take good care of you!

wonderful Service. they do almost everything except Transmissions. decent price and amazingly kind,…read moreprofessionally and great to work with to get vehicle correctly repaired. I highly recommend them!

I got my truck back from them today after doing some body work! Looks great, and they answered…read morequestions anytime we called! There were great people to work with!! My insurance company on the other hand not so much!

$40.00 to patch a tire is ridiculously expensive. Beware, stay away they are thievesread more

Oh my goodness, where do I start?! This was hands down THE best experience I've had at ANY auto…read morerepair shop. Wes was attentive, caring, honest and saved me time and money whenever he could, in whatever way he could, no matter how busy he was. I was visiting out of town from Bend Oregon when the AC in my car completely busted. It was a huge repair (compressor) and everyone I called was booked solid. I literally called and texted about 10 people to find out how I could get this situation handled so I wouldn't have to drive 4 hours in the blaring summer sun with no AC in my car. And no one could get me in. Except Wes Ducat at Steve Tire & Auto Repair. Wes moved his entire schedule around in order to get my car in and out on time, so I could get home safely without having to spend an arm and a leg on the repair. He graciously called and texted me whenever there was an update on my car and he worked his butt off to make sure I was taken care of. I have no clue how to repay his kindness except to write this review and say that, Wes, your karma is clear for the next hundred years, bud!! Thank you, thank you, thank you. I am so grateful for you and for all the work you put in to make sure I was taken care of. You're the best.

I would strongly recommend avoiding Bonnie and Clyde's Muffler Center if you value honesty,…read morecommunication, and professionalism. Last week, I brought my 2018 Infiniti in to see if they could install a set of new downpipes. The staff acted as though the job was unusually complicated and referred me to the mechanic in the back. After speaking with him, I was told the work could be completed on Tuesday and that it would take approximately 2.5 hours. I arrived right when they opened at 8:30 AM and dropped off my vehicle as instructed. Around 11:30 AM, after hearing nothing, I called to check on the status. The employee who answered informed me they hadn't even touched my car yet and claimed I was supposed to bring it directly to the mechanic in the back--a requirement that was never mentioned during my previous visit. He then assured me the mechanic had just arrived and was beginning work on my vehicle. Then, at approximately 1:40 PM, I received a phone call saying, "Bad news, bro, he can't do it today, so you need to come pick up your car." How does a shop take nearly six hours to determine that absolutely nothing can be done? More importantly, why schedule the job for that day in the first place if nobody was actually prepared to perform the work? Unfortunately, the experience got even worse. When I arrived to pick up my car, I discovered that my downpipes and hardware had been removed from the box I left them in and were sitting on the shop floor because they supposedly wanted to "make it easier" for the mechanic. If nobody touched my car, why were my parts unpackaged and lying around the shop? After leaving, I immediately received a check engine light for a downstream O2 sensor. I cannot say with certainty what caused the issue, but it was concerning that the warning appeared immediately after my visit, especially considering that the O2 sensors are located in the same general area as the work that was supposed to be performed. Combined with the fact that I personally saw the vehicle driven onto a lift and my parts removed from their packaging, the shop's claim that nothing was touched simply did not make sense to me. To make matters worse, I attempted to contact Daniel Cano multiple times. Six calls were made, messages were left with staff, and nobody bothered to return the call. When we finally reached him, he denied that anyone had touched the vehicle despite the circumstances raising obvious questions. The most shocking part was when my aunt called to explain the situation. According to her, Daniel responded by saying, "You're just a girl, you don't understand cars." If true, that kind of dismissive and disrespectful attitude toward customers is completely unacceptable. Between the poor communication, wasted time, lack of accountability, and disrespect shown throughout this entire experience, this was one of the worst experiences I have ever had with an automotive shop. Do not trust this place with your vehicle. I will never give them another dollar, and I would not recommend them to anyone.

I went in for a quick fix to my heat shield and everyone at Bonnie and Clyde's was awesome. They…read morediagnosed the problem immediately, welded the shield back into place within 5 minutes, and charged an incredibly fair price. Will absolutely be going back for any future work.

Checked the alignment on our trailer after an accident. Guys were great with communication and…read moreupfront about pricing. Would definitely recommend.!

The team was friendly and worked with my schedule. I had a hitch installed on my 2022 XT6. I would…read moredefinitely go back to them if I ever need another hitch installed.

I needed my CRV toad to the dealership. I've never had a better towing experience. They have great…read moreprices. They're fast and they know what they're doing. Highly recommend!

Quality service across the board. Had to come out to Ritzville at night to tow us back to the…read moreTri,Cities. Professional work, great customer service, fair pricing. I would highly recommend them for sure ​