I was hoping the times of the texts would show here but they don't. The time of my first contact with them is 10:47. Yes I should have started earlier, but Weedmaps shows this place is open til midnight and location in the next town, 2 miles away. I have now learned that companies can buy "flags" that show other locations near everywhere, when in fact they are many miles away. I am in a suburb of LA, this phone number is San Francisco, but I finally found out that I was talking to an idiot in Las Vegas. They told me the order would get to me, I spent time on the menu, writing it out, sent my ID with my pic as they requested and they led me along for an hour until they said the order would have to go out in the morning. The friend I was ordering with, another medical user, was traveling at 6 am, making a morning delivery useless.
I should have known when calling the number and getting a "Full" mailbox message that someone is not on top of things. NO ONE at this place is on top of anything. I had my phone in my hand the entire time to make sure there was no problem.
Here are the actual texts with my name and address removed, along with the pics of my ID. I felt it necessary to add this as proof that I was not being flaky, changing the order, or anything that would delay it.
+1 (415) 295-6999: A Cali Xpress care agent is helping another customer at the moment. Text your name, address and your order to this number and we will get it started!
Linda: (name and address removed) LaVerne, CA
Will the order come tonight?
Blue zkittles 2oz
Assorted duff 2 oz
Assorted hash 2g
Lucky rainbow 1/8
Blue dream 2 oz
2 lucky rainbow eighths please
I'm a medical patient, new customer. Do you need a pic of my rec or license?
+1 (415) 295-6999: Yes
Linda: Rec to follow, SENT MY LICENSE pic
+1 (415) 295-6999: 2 lucky rainbow eights correct?
Since your new
LVCG
CaliXpress needs you to send the following
1. Selfie of you holding ID
2. Photo of ID alone
3. Delivery address
4. Email address
Linda: File Transfer: (I SENT INFO REQUESTED ABOVE immediately, license 2nd time).
Yes 2 8ths
+1 (415) 295-6999: Unfortunately we can't guarantee that your order would fall through tonight but I could place it for you tomorrow if you'd like ? (:
Linda: No! My friend is traveling in the AM early. That's why I asked an hour ago if it would go tonight.
If we cut the order in half would that help?
+1 (415) 295-6999: So sorry about that
Linda: New customer with a $600 order and you are blowing it off?
+1 (415) 295-6999: No I'm so sorry
Linda Johnson: Wow why?
+1 (415) 295-6999: Wouldn't be sure the driver could deliver tonight it would be in the morning
Linda: Your name please? Where is your actual location?
+1 (415) 295-6999: I am in Las Vegas
Linda: And where do the deliveries originate?
+1 (415) 295-6999: California
Linda: Where in California? Didn't get your name
+1 (415) 295-6999: Manager will call you
Linda Johnson: When?
So you have my info but I can't have your name?
+1 (415) 295-6999: She's busy at the moment but she will get to you when she can (:
I never got the person's name (although they had all of my info), never found where in CA is the nearest actual place a delivery would originate from, and the manager was useless when she called. She had no idea of the problem, and only said she was sorry. I am a stage 4 cancer patient. This ruined my evening and wasted my time. Weedmaps is useless if you have no idea where the dispensary actually is. San Francisco, Vegas, somewhere in CA? It's run by stoners. This is serious medicine to me. I literally don't have time for this shit. Do you?? read more