They must be using a service to pad these reviews because this outfit is disorganized, dirty,…read moredisrespectful. Take your chances here. I said to them that the service was not performed well and they dirtied my interior and diagnosed a perfectly good 20 month old battery as bad and reason for issue because they charged me for diagnoses but I believe it was not done properly. They did not want to discuss my concerns once the bill was paid. Zero stars.

Omg!! Fabulous experience. Professional-courteous-knowledgeable-friendly-honest! Also offered a…read moresenior/veteran discount!! BEST EXPERIENCE EVER AND I WILL BE BRINGING ALL MY BUSINESS HERE!

Service was fast, honest, and polite! The whole service took under 15 minutes, though it seemed…read moremuch shorter with the free newspaper and shaw open wifi. Staff looked professional and without a doubt knew what they were talking about. They checked over every component of my engine except brake fluid, which is probably for the best. They let me know what was good, what can be serviced next time, and what should be serviced right away. They actually showed me what needed to be replaced like the difference between my new and old air filter. Wow! Up selling is pretty much irrelevant because they only recommend what my car truly needs and there was absolutely no pressure to buy. With this kind of high quality service I will definitely recommend them to friends and family and I'll be back every 5000 Kms! 10/10

After getting an oil change, the oil filter came loose. It caused over a thousand dollars of…read moredamage. We called the location where we got the oil change done and were told that they recently changed suppliers and that the new oil filters were prone to coming loose. They told us that they would have someone call us back. Two months later we are still waiting for a call back. I would absolutely never go to a Mr Lube to get my oil changed again.

Went to get my oil changed on my 2022 Tacoma and the technician broke 2 of the screws on skid…read moreplate. Said it was not their problem to fix !

Hi, I have been here a couple of times for my wife's car,…read morefor oil changes and tire changes between seasons. I have found the guys professional and helpful. I like the fact that the check all sorts of things, how else are you going to know if a light is not working or a filter. It's a pretty competitive market and the prices seem fair. My wife refuses to go anywhere else. Thanks

After being told the price was 127 and agreeing to it, everything was good till they changed the in…read morecab air filter. Not telling me the price until the service was done. I was charged 89.00 for a 20.00 filter bringing my total to 228. Outrages.

This company has no regard for customer service. All you get is taken advantage of and get the run…read morearound from staff and management and even head office. After going to Mr. Lube (7215 Winterburn Road in Edmonton) for a routine oil change and wheel balance we began having engine trouble. Diagnostics showed that during the process of the oil change, the engine air filter was put back into the vehicle backwards, causing dirt to enter the engine, which is what caused the issue with the vehicle losing acceleration power and the inability to remain running at all. We asked Mr. Lube to take responsibility (we provided proof with documentation, receipts, and even the actual filter in question) but instead of being helpful or even courteous at all we were given the run around by the Assistant Manager, manager and district manager. Even our requests for assistance from head office went ignored. I even went to the Better Business Bureau who tried to contact them and those requests went ignored. Warning to anyone! Run, don't walk away from this company!!!

I've been dealing with Bow Mitsubishi since 2015. I bought off my niece her 2009 Mitsubishi…read moreoutlander, I enjoyed the last 10 years of driving that vehicle. That vehicle was fully loaded. It was the cat's meow. I enjoyed every bit of it but now it was time to move on and find something more 21st-century. I went from Japanese to Korean. I was on a website that shows all the dealership vehicles and private sales of people selling their vehicles till I came across bow Mitsubishi selling a 2022 Kia Soul, I went to the dealership and I test drove a beauty and enjoyed every second, minute and hour of driving that vehicle. I knew this was the vehicle for me. It was really funny when I drove into the bay and there are three people behind the desk. Michael said hi Wendy and the other two looked at him like how do you know her? I should have said, I'm family. It's really nice when you go somewhere and people know your name, that they make every effort to help you. I am well pleased with my purchase from Bow, I had some issues and spoke to Kyle who was able to get it rectified right away. I was able to acquire kia visors for my vehicle. Im all set, lovin every minute I drive. Proud to be a family member of bow Mitsubishi.

Great experience at Bow Mitsubishi! The staff was friendly, knowledgeable, and made the car-buying…read moreprocess easy. They had a good selection of vehicles, and the pricing was fair with no pressure to buy. Highly recommend checking them out!

I've used this Kal Tire for the past 3-4 years and I have only had good experiences. It doesn't…read morehurt that one of the best Vietnamese restaurants in town (Pho Chu The) is across the street, a perfect spot to grab a bite while your vehicle is getting worked on. Most recently, they had asked if I'd like to see if I needed an alignment while I was in getting winter tires mounted and installed. I told them to check it out and text/call to clear it with me before any work is done. I came back to pick up my vehicle and was told that the service agent missed the note about checking with me first, and was already halfway through performing the alignment (which I could see was needed from the inspection report). They were absolutely professional about it and told me that the confirm was missed on their end, and that they would cover the full cost of the alignment, turning what could've been a bit of a sour spot into a very positive customer experience. I have only had positive experiences here, and will surely keep coming back!

the estimated time for service is never correct. it is almost always twice as long as quoted. will…read morenever come here again.

I took our car to Kal-Tire (9950 Macleod Trail South, Calgary, AB) for winter tires on Thursday,…read moreNovember 6, 3:30pm. I arrived back home after dark. The next morning, my husband Peter was loading our car and found one of the emblems from the center of the wheel sitting in the back of the car. The emblem was cracked and there was a crack in the center on our passenger rear wheel. Driving soon after, that particular tire reading in the car dashboard would disappear then reappear off and on. My husband called Kal-Tire that morning to let them know about the wheel and sensor. I took a photo of our car dashboard with no tire pressure reading for that tire. November 13, my husband called again. The girl on the phone didn't understand the difference between the tire and wheel, and kept wanting to book an appointment for us for new tires. My husband finally asked if we should bring our car in and she agreed that we should. I took the car back to Kal-Tire that afternoon. A woman, who was unfriendly and difficult, looked at the wheel and suggested that I just found the emblem in the back of my car, that it had been in the back of our car a while. I said no. I reminded her of the sensor issue. She took our name and info and said the manager would call. He didn't. We called again on November 14, and talked with Jacob, a young guy, who was much more helpful. He explained that the damage was not noted in our file on the computer, but it was noted in the printed notes. Jacob suggested taking the car to our car dealership for a new cap and emblem, and we would be reimbursed for new center cap, emblem, and work needed. I called our dealership, ordered the emblem, waited a few days, and picked it up November 19. Immediately afterward, I called Kal-Tire to book an appointment - I was put on hold. After 9 minutes, I hung up and drove to Kal-Tire. After waiting to be seen and for an employee to check our sensor, he came to tell me that it isn't going to read because it does not have a sensor (it does). Another employee looked at it a second time only to give me the same information. I showed them the photo I took of our tire reading on the dashboard. After not listening to me, I suggested that they call my husband. After talking with him, they booked yet another appointment to bring the car back and have the sensor fixed. November 25, our wheel and sensor were finally fixed properly. When I asked for a printed receipt, the woman (same woman who helped me before), handed it to me and said "No proof that it was us that broke it but we fixed it for you anyway." Horrible customer service. We won't be going back.

Booked online for winter tire change over & was given notification of a 2hr appointment time…read more Arrived early & confirmed the 2hr appointment. Arrived back on site & my car was still in the same spot. They had not even started the change over... then rushed my tire change over (did receive a % of for trouble) Got home & they only changed 3 out of the 4 tires. Got ahold of closer Kaltire & they got me in directly & then also told tires were not balanced either. Went back the next day & demanded my $ back was given it, as I had documentation & photo's to prove. Would not go back to this Location Found out they had new management they need to fix many issues at this location

Mr. Lube Hamilton Centennial location has through time done a professional and quite thorough job…read moreat reviewing my car's needs and communicating with me. They treat their customers professionally and nicely, in my experiences.

Very unhappy with their service overall, here is what happened: We dropped off our car to get the…read moresummer tires put on and everything seemed fine (they are a very close drive away). We didn't drive the car until a couple days later, when we decided to go to my parents in Airdrie, and heard a clunking sound on the way. When we got to Airdrie we noticed the two front tires were both completely flat. We filled them up and tried to make our way home, but continued to hear the clunking on the way home and gad to refill them once on the way. My wife took it back to Mr. Lube they next day and they had a bunch of excuses and said it was corrosion in the rims and proceeded to charge us again for this fix! My two kids were in the car when we drove on the highway on flat tires, including my 11 month old son. This was a very dangerous situation and we were put in a dangerous situation because either (1) the employees at this location did not do their job or (2) Mr. Lube doesn't feel it necessary to check if your tires are leaking after they change them. I called the manager after hearing they charged us again and told him how their lack of process put my family in danger and also caused us a bunch of anxiety and stress. I also thought it was pretty insulting to charge us again to fix this mistake. Everything was fine before the tire change at this location. I got a bunch of excuses from the manager that it was the rims fault, and that they don't check for leaks because it would take "days" to do this. When I called him out the tires going to completely flat in one trip he said "I said UP TO DAYS" (which he did not). He was very combative, and never apologized for anything. He also never said anything along the lines that made me think he actually cares for the safety of me or my family in anyway. In my opinion someone screwed up and all I got was a bunch of cop out excuses. How would both the front tires do this while the back are fine? And then the story that the rims were corrosive, which only happened to two tires that happened to be the front two? It also takes days to check for leaks? I am almost 40 and no one I have talked to has had this issue before. And then to add insult to injury charge us for this? Without the slightest morsel of human empathy... Overall it felt like I got a bunch of bs answers to get me off the call asap. Very disrespectful and a generally bad experience. I would recommend staying away.