We are very grateful to the clinic and pharmacy for vitamins, pills for our family. I'm satisfied…read moreyour servises and behavior to pacients!!!

It's very convenient that they have both Male and Female Doctors Available and especially since…read moreit's walk-in. They also speak a variety of languages and are very kind and knowledgeable

Booked an appointment 3 weeks in advance, arrived 10 minutes early and still did not get in until…read more30 minutes after my appointment time!! If this is what they think service improvement is, then someone at the Alberta government needs to be fired!

My wife came today at Glenbrook location for Glucose Tolerance test, which was clearly marked on…read moreher requisition. The test was booked as Glucose Tolerance Test and it was clearly marked as such on requisition. However the assistant had told her that A1C was done on the 9th of November and she doesn't need to do that test, clearly overlooking Glucose Tolerance being checked electronically. My wife and I had spoken 3 times with the hotline and they defended the actions of their employee, in spite of the fact that mistake was done. This is extremely poor level of service!

This location is at North Hill Shopping Centre. I'm a hard poke and the techs here have got me in…read moreone try (woohoo), plus I've always got in swiftly when I've booked ahead. On separate occasions, two of my family members got their days mixed up and STILL got in relatively quickly (no pun intended). The last time I went, I sat in the waiting room at the end of the hall and watched as countless people had NO idea where they were going. Having suffered the same fate myself the 1st time, I thought I'd post a review for any newcomers. The building is adjacent to the mall. There are two sets of doors and you take the set to the right. Then there will be many, many, many stairs. Which is why I took off a star. This is a bizarre location to ask the ill or mobility-impaired to come to, and is not wheelchair friendly. After the stairs, you will go down one very long hallway. At which point you will think "am I going the right way?". Yes you are. Go down the next very long hallway and eventually the room will be on your left.

My kids had an appointment two days ago for a blood test. Our wait was short and the staff were…read morevery attentive. This was my son's first experience having a blood test and he was very anxious and afraid of the needle. The two nurses that helped us were extremely patient, kind and gentle. Thank you APL North Hill!!

I go here for my 3 month blood work to assist check ups for my doctor and any other blood work I…read moreneed done by other medical professionals. The lab staff are very approachable and helpful if I need any additional explanations. I never have to wait very long except for now with the covid situation creating the need for more bloodwork analysis. This is totally understandable. The people who draw my blood on the whole are very nice and personable and give me confidence in their abilities. Therefore, I am more relaxed when the needle is inserted. Hardly feel anything. Mask, sanitizer and social distancing is employed throughout the building and lab. Overall, I think they do a very good job.

Today I felt a little like a pin cushion going to get my blood work done at Chumir's laboratory…read moreservices. It was literally a no wait for me even though I brought my IPOD and a book to read. The girl working there was really nice and especially apologetic but she couldn't find my vein. She kept on talking to it like it was a separate entity from me, finally after two tries she asked one of the directors to take over. I was sitting there with cotton balls and tapes on both arms, but it didn't really hurt so I didn't mind. I had giggled a couple of times as she talked to my arm over and over again. Aside from my hiding veins I would totally recommend the third floor laboratory for their services, the hospital itself is so aesthetically pleasing and staff here is amazing.

Privatization has turned lab work into a nightmare. No appointment available for 3 weeks, walk in…read moretook 2 hours, frazzled staff. Thanks Premier Smith.

Have to book three months in advance, only to wait almost an hour in an overcrowded waiting room…read morewith a giant TV screen that tells you how long ago you came in and how many people are ahead of you. Then you get to sit in the back for another 15 minutes as the technician reads your requisition, checks your ID, photocopies your standing order, and prints labels. Shouldn't that have been done already? Someone please get rid of DynaLife and bring back public health care.

Need a blood test? Urine? Non emergency EKG?…read more This location has really, really pulled up its socks in the last two years. I had a very frustrating experience with them in 2010/2011 which resulted in a formal complaint. I was dreading the fact I needed to go back but they are one of a few open on Saturdays so I didn't have a choice (unless I wanted to drive across the city at 7AM). They must have made huge staffing changes as the employees are now ALL very friendly, professional and efficient. They are sympathetic to patients who may not know about taking a number etc if you don't have an appointment. They were helpful, offering many people booking tips, asking if people wanted copies of things etc. A few of them made jokes. Humour! In a lab! I did not have an appointment but I was in and out of there in under 20 minutes. The blood techs had great "bedside manner" and were good at the poking (important...). This location is easy to get to and there is lots of parking too. I wish it were more convenient to me during the week but for weekend visits I will continue to head here!

Worst place I've ever been to for lab services. The staff are rude, condesending and completely…read moreindifferent to patient needs. Terrible place. Terrible!

i had to go for blood test. the paper work indicated I needed a port as well they didn't do that…read more but they kept my paperwork and wouldn't return it. now my drs office has to give me another one. listen to your patients people. also patients know what their issues are just because you can stick a needle doesn't always mean you are right

Due to a recent medical blip I am becoming somewhat of a lab rat…read more This location is average. It is hard to find, especially if you don't read signs or get lost easily. It's on the third floor and depending on the entrance you use, it's a bit a maze to get to. I was there at 7AM (opening) and there was already a line of 17 people ahead of me, many without appointments. I myself did not have one (not an option) and this meant I waited almost 40 minutes for my number to be called and another 10-15 for my tests to happen. Not very good. The staff who do the testing though were super friendly, probably friendlier than most. The ladies running the desk were mixed. If you spoke English, had an appointment or were at least following the number system, you were treated well. If you didn't speak English (like 4 of the patients who came in) or had an offside question they just yelled. It was awkward. Also, when they called names or numbers, they gave about 2 seconds for people to hear, get their things and get to the front before calling the next name/number. This resulted in a lot of unnecessary chaos. I was actively waiting for my number to be called, am relatively young and able bodied and I didn't make it the 6 chairs to the front in time. Location of this lab if you work downtown is great. That and the friendly blood-drawers bump what would otherwise be a two to a three.

Calgary Laboratory Services is located in the south entrance of South Calgary Health Center in…read moreSundance on the second floor. I am no stranger to getting blood taken. I have had a monthly standing order for bloodwork for the better part of 20 years. For reasons I cant explain, today is the first time I tried booking an appointment for bloodwork. Typically, I make a spontaneous decision to get my blood taken, and then I wait forever in a crowded waiting room. The reason I chose South Calgary for this appointment booking is because I had a fasting blood appointment, and the only thing standing betweeb myself and breakfast is this bloodwork being completed. Also, i am getting this done before work, so I am imvested in having this done quickly so I can get into the office. When i walked in, there was no grabbing a number. I walked up to the counter and they took my requisitions right away. The wait from there was another 15 minutes to be called. However, I am not complaining, because it is typically much, much longer. South Calgary has a lot of staff, which is fantastic! I was processed quickly and they were constantly processing patients.

Do not go to this laboratory. There is an issue every time…read moreI go here. There are other laboratories that accepts patients sooner and treats patients with respect.

MISREPORTED ULTRASOUND!! **137 bpm when there was no cardio…read moreactivity for my baby ** Had my emergency ultrasound September 30, 2025. They reported my baby's heartbeat 137 bpm. They said everything is good. Follow up ultrasound Oct 9, 2025 at EFW Radiology and I was told there is no heartbeat. EFW & my family doctor both confirmed that the ultrasound done at Canada Diagnostic Savanna misreported 137bpm when there was NO HEARTBEAT AT THAT TIME! NO CARDIO ACTIVITY. How can you make such a big mistake? Reported and signed by Radiologist Ibrahim Aytour.

I had an appointment at 9:00 AM at the CDC Savanna location, but due to a minor car issue, I…read morearrived just 10 minutes late. Despite the short delay, I was told they couldn't do the scan. The front desk staff, Mandeep, was extremely rude, unprofessional, and showed no empathy. I had taken time off work for this important health appointment, and the way I was treated was unacceptable. This is a healthcare facility--not a salon--and patients deserve kindness and understanding. Very disappointed with the service