This location is at North Hill Shopping Centre. I'm a hard poke and the techs here have got me in…read moreone try (woohoo), plus I've always got in swiftly when I've booked ahead. On separate occasions, two of my family members got their days mixed up and STILL got in relatively quickly (no pun intended). The last time I went, I sat in the waiting room at the end of the hall and watched as countless people had NO idea where they were going. Having suffered the same fate myself the 1st time, I thought I'd post a review for any newcomers. The building is adjacent to the mall. There are two sets of doors and you take the set to the right. Then there will be many, many, many stairs. Which is why I took off a star. This is a bizarre location to ask the ill or mobility-impaired to come to, and is not wheelchair friendly. After the stairs, you will go down one very long hallway. At which point you will think "am I going the right way?". Yes you are. Go down the next very long hallway and eventually the room will be on your left.

My kids had an appointment two days ago for a blood test. Our wait was short and the staff were…read morevery attentive. This was my son's first experience having a blood test and he was very anxious and afraid of the needle. The two nurses that helped us were extremely patient, kind and gentle. Thank you APL North Hill!!

Booked an appointment 3 weeks in advance, arrived 10 minutes early and still did not get in until…read more30 minutes after my appointment time!! If this is what they think service improvement is, then someone at the Alberta government needs to be fired!

My wife came today at Glenbrook location for Glucose Tolerance test, which was clearly marked on…read moreher requisition. The test was booked as Glucose Tolerance Test and it was clearly marked as such on requisition. However the assistant had told her that A1C was done on the 9th of November and she doesn't need to do that test, clearly overlooking Glucose Tolerance being checked electronically. My wife and I had spoken 3 times with the hotline and they defended the actions of their employee, in spite of the fact that mistake was done. This is extremely poor level of service!

I go here for my 3 month blood work to assist check ups for my doctor and any other blood work I…read moreneed done by other medical professionals. The lab staff are very approachable and helpful if I need any additional explanations. I never have to wait very long except for now with the covid situation creating the need for more bloodwork analysis. This is totally understandable. The people who draw my blood on the whole are very nice and personable and give me confidence in their abilities. Therefore, I am more relaxed when the needle is inserted. Hardly feel anything. Mask, sanitizer and social distancing is employed throughout the building and lab. Overall, I think they do a very good job.

Today I felt a little like a pin cushion going to get my blood work done at Chumir's laboratory…read moreservices. It was literally a no wait for me even though I brought my IPOD and a book to read. The girl working there was really nice and especially apologetic but she couldn't find my vein. She kept on talking to it like it was a separate entity from me, finally after two tries she asked one of the directors to take over. I was sitting there with cotton balls and tapes on both arms, but it didn't really hurt so I didn't mind. I had giggled a couple of times as she talked to my arm over and over again. Aside from my hiding veins I would totally recommend the third floor laboratory for their services, the hospital itself is so aesthetically pleasing and staff here is amazing.

When you need your swimmers checked out in Calgary, this is probably the place you have to go…read more This medical building is all related to pregnancy, reproductive issues, and similar medical concerns so everyone is there for many of the same reasons which makes things a little less awkward in the elevator. I showed up for my appointment about 15 minutes early and was greeted right away. I was given a cup and a laminated number and pointed to a door. On the other side of the door is a small hallway with a few numbered rooms. The room I was issued was about 4' x 8'. It had a chair and a sink and an empty magazine rack asking you to put the materials back when finished. I'm guessing with today's technology they don't need to supply the materials anymore. On the back of the door is a coat hook and some basic instructions on what to do. Things like "wash your hands" and "wipe everything down when you're done". You know, instructions that you think would be common sense, but I guess in a clinic like this you can't take any chances. When finished, you take the sample out to reception and put it in a basket and fill out a little piece of paper. A tech from the back was right on it and came out almost immediately to help me when I came out with my cup. Overall a quick and painless, though mildly awkward situation that was done with professionalism and ease.

From the owner: The Regional Fertility Program provides complete services for the diagnosis of male fertility…read moredisorders. The investigation of male fertility always begins with a complete semen analysis. Specialized testing for abnormalities of the sperm parameters is ordered when indicated including genetic testing for abnormal male karyotypes and Y chromosome microdeletions.

From the moment I walked in I found the staff grumpy looking, an elderly man had filled out a form…read moreand brought it back to the front desk, the person behind the desk said "I'm busy right now ", he left the form and went back to his chair, as he was about to sit down another woman behind the desk yelled out " I NEED MY PEN BACK!!" He was embarrassed as if he was going to steal the pen. When I got my turn, I said hello, no response from the woman behind the desk, all I got was a "do you have an appointment "? I said no and mentioned that I thought it was just a walk in for bloodwork, she mumbled something and I said "excuse me " Then she looked up with distain and said some bloodwork requires an appointment!! Sorry I didn't look up the regulations, I'll go to another clinic next time. Rude to everyone!!!

Wait times are incredibly long here, even if you have an appointment which literally makes no…read moresense. Most of the staff are nice but there are some really awful ones. There is a blonde haired girl who wears pink scrubs that likes to stand around and yell at people and give them attitude for the smallest thing. I would go somewhere else just to avoid her entirely since she has the worst customer service attitude I've ever seen in a person. The parking lot here is also atrocious which is ironic considering how large it is. Everything about this place is just inconvenient and annoying.

I needed to get an ultrasound on my leg so I was sent here by the hospital. The offices are on the…read moresecond floor of a somewhat tired looking plaza behind Westbrook Mall. There is an elevator, although it takes forever which is weird given the lack of height of the building. There are very large, clear signs guiding you in the only direction down the hall you can really go. I had an early afternoon appointment. I walked in and there was no one waiting. The lady at the desk took my info quickly. She was pleasant although not overly friendly. I sat down and waited no more than 10 minutes (and I had been early). The ultrasound technician was very friendly and professional. She did her thing, always explaining what she was doing and where she'd be touching so there would be no surprises. It really put me at ease. The whole appointment took less than half an hour (including a short wait for results to take back to the hospital). If I need services like these again, this location is a top choice compared to some others. There is also a lot of parking which is handy!

i had to go for blood test. the paper work indicated I needed a port as well they didn't do that…read more but they kept my paperwork and wouldn't return it. now my drs office has to give me another one. listen to your patients people. also patients know what their issues are just because you can stick a needle doesn't always mean you are right

Due to a recent medical blip I am becoming somewhat of a lab rat…read more This location is average. It is hard to find, especially if you don't read signs or get lost easily. It's on the third floor and depending on the entrance you use, it's a bit a maze to get to. I was there at 7AM (opening) and there was already a line of 17 people ahead of me, many without appointments. I myself did not have one (not an option) and this meant I waited almost 40 minutes for my number to be called and another 10-15 for my tests to happen. Not very good. The staff who do the testing though were super friendly, probably friendlier than most. The ladies running the desk were mixed. If you spoke English, had an appointment or were at least following the number system, you were treated well. If you didn't speak English (like 4 of the patients who came in) or had an offside question they just yelled. It was awkward. Also, when they called names or numbers, they gave about 2 seconds for people to hear, get their things and get to the front before calling the next name/number. This resulted in a lot of unnecessary chaos. I was actively waiting for my number to be called, am relatively young and able bodied and I didn't make it the 6 chairs to the front in time. Location of this lab if you work downtown is great. That and the friendly blood-drawers bump what would otherwise be a two to a three.

Very quick appointment, I barely sat down in the waiting room and they called me. Ultrasound was…read morequick as well, everybody was very friendly and always explaining what they are doing. Free parking outside (just next to market mall). On the same floor as calgary Laboratory Services.

I was very lucky to get a same day appointment for an ultrasound due to a cancellation. The…read moreCrowfoot location was very comfortable-best chairs I have ever sat in. My appointment was even a bit early. Great friendly, efficient and professional staff. My experience at the Market Mall location for my procedure was exactly the same. Great friendly professional staff kept me updated as to what was going to happen and what to expect for post appointment. I was out before my designated time as well.

Took my dog there once before(1 year ago), and the service was slow(20 mins late), the female vet…read moreseemed as if she was afraid of animals, so the examination was mostly useless. Went there again this year, day before the vet phoned me and asked me to get a pill to help relax my dog, so I did, $17 for one pill. Took my dog the next day, was told to wait in a room, the vet would be there shortly. After waiting for 25 minutes, I walked out and told the front end staff, their slow service would never be again required by me(fired)! Took my dog to a different vet two days later, appointment 1:00, and I was out of there at 1:15. Dalhousie vet is self entitled, and thinks the clients are there to fill her pockets. Some professionals, such as her, think their time is valuable, and your time is worthless. But let this be a lesson to all clients, you don't have to put up with that kind of treatment.

I'm a French tourist in Canada for 3 weeks. I've got an…read moreappointment with this foot clinic for a callus problem. I was told it will be 80 CAD for a consultation. I said OK. When I arrive a rude staff asked me my health and social security papers. I said I am a French tourist and wanted to pay cash and just need a bill. Her answer was : for strangers the consultation will be 200 CAD ! I left immediately. Until now I was very favourably impressed by Canadian hospitality. Now, I know there are some businesses to avoid. I'll wait to return to my country for my foot problem. My advice : if you are a non Canadian, stay away from this clinic.