When I walked in to this clinic for extensive blood work a blonde lady with short hair at reception…read moreasked me first what I wanted when I came to the front desk in a rude tone. I told her politely that I would like to check in for my appointment. She then asked me rudely in if I ticked my name off the checklist by the front door that is hiding in the closet like I was incompetent for not seeing it. I check my name off and sat down. Not even a minute later she calls my name to come back up and asks if I had an apt? I said yes. She looks at me once again and rudely says to me why are you here??? Wow!!! Needless to say she was very rude and demeaning, however the woman who toke my blood was very pleasant and friendly and did a great job at taking my blood and making me feel comfortable.

I've been here several times. The front desk people treat you like you are dirt and snapping at you…read morefor no reason. It doesn't matter how friendly and polite you are. Today was particularly bad. To the Chinese lady on the front desk today 16th Feb at around 12.30pm, you can rest assured that I am going to call about you spoke to me and rude you were. That way of acting as if I was saying something strange was absurd - if you don't understand, you can ask me politely to repeat it, rather than cocking your head and saying What? what! Really really acceptable plus the whole thing of not accepting what I was saying. There must be some management that can enforce some sort of change in the level of manners there.

MISREPORTED ULTRASOUND!! **137 bpm when there was no cardio…read moreactivity for my baby ** Had my emergency ultrasound September 30, 2025. They reported my baby's heartbeat 137 bpm. They said everything is good. Follow up ultrasound Oct 9, 2025 at EFW Radiology and I was told there is no heartbeat. EFW & my family doctor both confirmed that the ultrasound done at Canada Diagnostic Savanna misreported 137bpm when there was NO HEARTBEAT AT THAT TIME! NO CARDIO ACTIVITY. How can you make such a big mistake? Reported and signed by Radiologist Ibrahim Aytour.

I had an appointment at 9:00 AM at the CDC Savanna location, but due to a minor car issue, I…read morearrived just 10 minutes late. Despite the short delay, I was told they couldn't do the scan. The front desk staff, Mandeep, was extremely rude, unprofessional, and showed no empathy. I had taken time off work for this important health appointment, and the way I was treated was unacceptable. This is a healthcare facility--not a salon--and patients deserve kindness and understanding. Very disappointed with the service

I would like to provide some feedback regarding my ultrasound appointment this afternoon (December…read more3, 2025) at CDC Symons Valley. I believe it would be helpful for the clinic to inform women in advance if the ultrasound technician will be male. While I understand the professional nature of these procedures, I was uncomfortable being asked to undress and have my body handled by an unknown male technician. Even in a medical setting, I feel it is important to be aware of the gender of the person performing the procedure so that women can make an informed decision about their comfort levels. I hope this feedback can be considered to improve patient experiences going forward.

Absolutely terrible customer service and reception. I have been emailing them for 9 months for my…read moreMRI scan results and they haven't bothered to respond back. I spent $1200 on MRI and they don't have the courtesy to email me my results. Terrible experience from the incompetent staff!

Calgary Laboratory Services is located in the south entrance of South Calgary Health Center in…read moreSundance on the second floor. I am no stranger to getting blood taken. I have had a monthly standing order for bloodwork for the better part of 20 years. For reasons I cant explain, today is the first time I tried booking an appointment for bloodwork. Typically, I make a spontaneous decision to get my blood taken, and then I wait forever in a crowded waiting room. The reason I chose South Calgary for this appointment booking is because I had a fasting blood appointment, and the only thing standing betweeb myself and breakfast is this bloodwork being completed. Also, i am getting this done before work, so I am imvested in having this done quickly so I can get into the office. When i walked in, there was no grabbing a number. I walked up to the counter and they took my requisitions right away. The wait from there was another 15 minutes to be called. However, I am not complaining, because it is typically much, much longer. South Calgary has a lot of staff, which is fantastic! I was processed quickly and they were constantly processing patients.

Do not go to this laboratory. There is an issue every time…read moreI go here. There are other laboratories that accepts patients sooner and treats patients with respect.

Took three month to get an Ultra sound appointment to have my hands done…read more Got an appointment at Wosler Diagnostic in less than a week. My hands are so sore, I can hardly hold a spoon? Happy to had a Physician friend recommend Wosler! Mayfair has a lousy booking system with zero respect for the patients time. Holding for ten minutes and than switched to a call back system!

I have been waiting six weeks for Mayfair to call and 'schedule' my appointment. They finally…read morecalled, said they were Mayfair Diagnostics, wanted to schedule my appointment and immediately asked for my full name, address and date of birth. I replied "sorry, I will not provide that personal information to someone calling me. It goes against everything security companies advise us NOT to do...we should NEVER provide our full name, address and DOB to an incoming caller. Let's find a better way to do this." The Mayfair caller had no idea what to do, other than she wouldn't schedule me, and I couldn't call HER back. I finally convinced her that we could select a convenient time, she could call my doctor's office to relay the appointment info. MAYFAIR MUST update their processes to come up with a state of the art booking system. This is 2025, not 1975.

Kelly, receptionist, was professional and welcoming. Christine, Mammogram technician…read moreextraordinaire, navigates through the necessary imaging techniques with ease, gentleness and calmness. Madison, brilliant sonogram technician, performed her skills with evident experience, kindness, and a quiet confidence. Shoutout to Roxanne for her previous sonogram skills, as I attend your clinic annually. With Gratitude, Christine,R.N.B.Sc.N

Condescending ultrasound tech, the entire exam took less than 5 minutes! Of course she wouldn't…read moreeven focus on the area of pain. Extremely dissatisfied, people like that should not be working in health care and definitely not with patients.

I have had some chest pain which made me go to hospital months ago and then I was referred to this…read moreCenter. From the first second I stepped into the clinic I found all staff very polite, helpful and friendly and it was giving me the feeling that they all want to do their best to help. Then I met Dr. Tim Boyne. I have never seen any person like that. He just radiates peace. Also he patiently tried to explain everything in a simple way for me to understand the situation. I had a very good experience and I'm very happy that I had the opportunity and pleasure of meeting Dr. Boyne. I definitely recommend this place for Cardiology.

I would not recommend this clinic. I do not have my phone with me in the day time and missed two…read morecalls but they dont leave messages so i had zero information before my appointment. When i arrived to the destination ( 43 mins from my home ) I was told I needed to return the device the next day at 6-9 am. I said i had to drop my 4 kids at school at 840 so i would be 20 mins late . The technician said no, so i had to get someone else to drop it off for me the next day ( rules are rules so i didnt push). The same technician was rude and codescending ( this is NOT her first negative review .. red hair 30-40s ). She would not make eye contact. She pointed at what she wanted me to do instead of asking. Finally I called her out on being rude when she demanded i take off my shirt instead of asking me nicely or offering me a blanket to feel less exposed OR even saying " i am going to apply leads so you need to take you shirt off for a minute". I asked for a new technician as she was making me so uncomfortable ( as if i wanted to spend my morning getting a heart monitor with a cup of joy at the bed side ). The next technician, Pat, was lovely. Showed me how to use device. She was patient with my questions and the whole event only took 3 mins. I personally have not dealt with the cardiologists in building but my husband has and they are lovely. Too bad they hired someone that brings down their image .

This new system of sending in your requisition form is an epic fail. It's suppose to make things…read morequicker. Both days I phoned there were 50 other people on the line. Usually you don't wait that long. I'm sure it's long because of this supposedly new quicker system. lol Sent in image of requisition which is required before you book. (Had to borrow someone else's phone because I do not have a cell phone to begin with. They want it texted.) Anyways, the first day after waiting too long I thought I'd phone the next day. They don't have in the system the form I sent the day before. What a waste of time. Had to redo it all over again. Borrow a phone. Then it was 15 minutes of questions on the phone. Usually what the technician asks when you go for a mammogram. Did anyone in your family ever had breast cancer etc. etc. I wouldn't be surprised if they ask the same questions over again when I go. I don't feel like going through this ordeal every single time I need to book an appt. I think I'm going to try another company next time. The process was so slow.

stay away from this place. I know a lot of places send kids here as they do certain imaging for…read morekids. please avoid this place at any cost. instead go to CDC. they incoreccetly diagnosed my son for his liver imaging. The radiologist herself didnt follow the protocol and got me worked up during the exam. If you have children, Please Please say no to this place

Very quick appointment, I barely sat down in the waiting room and they called me. Ultrasound was…read morequick as well, everybody was very friendly and always explaining what they are doing. Free parking outside (just next to market mall). On the same floor as calgary Laboratory Services.

I was very lucky to get a same day appointment for an ultrasound due to a cancellation. The…read moreCrowfoot location was very comfortable-best chairs I have ever sat in. My appointment was even a bit early. Great friendly, efficient and professional staff. My experience at the Market Mall location for my procedure was exactly the same. Great friendly professional staff kept me updated as to what was going to happen and what to expect for post appointment. I was out before my designated time as well.