Fast, friendly, and great communications prior to arriving. Driver worked with us to ensure we were…read moretaken care of and that he knew where to go.

I had an accident on Saturday. They were supposed to contact me to pick my car up. Saturday I…read morecalled, Sunday I called, Monday I called... no answer and voice mail was full. I got a text and a message finally on Tuesday and I complained and I received a nasty text back that I think was supposed to go to another in the company. I will put it nicely- I talk too much and need to shut up. These people suck Monkey Balls. I called someone else who came immediately and bam done!

I would give Wizzard 10 STARS if I could!! I called Wizzard and Michael was at my house within 30…read moreminutes. He quickly and safely lifted my Ford truck off a low brick wall!! Greg assisted him and put it back in the driveway . They are AMAZING!!! Great value for their services...Thank you guys so much!

I got my car stuck in a muddy front yard of a house for sale. I called 911 who contacted this…read morevendor who came out to the location and winched my vehicle out of the the yard. The process took approximately 20 minutes. He had to hook the front and then again the back. He charged me $450. He may not have broken a law. But the practice in my view is gouging, unethical, and disgusting. Businesses like this will not win in the long run. It is sickening what people do because they can.

Great service! Quickly came to the rescue. George knows what he's doing, and does it with a great…read morepersonality. Brought my crippled car to my driveway, and asked "where would you like it"?... and proceeded to jockey it in, and around the corner to my rear-loading garage. AND THEN had the nerve to charge me only a fair price. And this was On Sunday. Father's Day Sunday.

horrible service lady was rude! didn't care! gave them specific instructions where to leave my…read morevehicle they didn't do that at all!! would not come correct it either. unprofessional on their own mistake. if I ask you to park my vehicle in front of my house why would you park my car down the street instead of in front of my home like I ASKED!!!!

D is great. Excellent communication. Did exactly what she said she'd do, when she said she'd do…read moreit. Anyone who's ever been left waiting and wondering by roadside assistance, knows these are not small things. Will definitely call D again.

Quick response, amazing service and honest!! My son lost his keys at a concert at 11pm and D's…read morehelped !!

They helped me get back on the road quickly and oh so friendly! Great people great shop! Passing…read morethrough or local. If I'm stranded once again I'm calling them! Thanks for all your help and advice! Love, Philly

Our rental car got a flat tire in the late afternoon before Thanksgiving, so we stopped by the shop…read moreafter confirming they were open. Mr T and his wife made us a priority upon our arrival. For a modest price, they confirmed there was a nail in the tire and then swapped the tire for the spare in the trunk. We were visiting from out of town, but if we lived nearby, this spot would absolutely be our go-to for any auto mechanic needs.

I had popped my tire late at night (around 1am) and Ryan was the only one willing to come tow it…read morethat late. Came to my help super quick and got me on the road even quicker. He was kind, professional, and his prices are very reasonable. I highly recommend, I mean this dude's like Superman. 10/10 Will definitely use again. You've earned a long time customer. Thanks a bunch.

Awesome job. Very professional. Great value. They went above and beyond to get me back on the road.read more

they were great right from the first phone call. the price quoted was very reasonable and they…read moreshowed up in 30 min. They texted me that everything was finished. Very fast, courteous. would def recommend

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Charles was awesome super friendly, I reqested a lockedout car service. He called about the request…read moreoffering a better price( a lot better then the others were offering). He arrived within the ETA he stated and was quick to unlock my car. I would definitely use his services again in the future.

I've been waiting two hours for them b/c my car won't start .... and I'm late for work now. They…read morekeep giving me excuses for being late. No one answers the # listed on Yelp.

I was hit by a driver who ran a red light. I was in pain, my car got towed, and all I wanted was to…read moreget my belongings and take photos for insurance. What I got instead was one of the most degrading experiences of my life. The tow company ("Roadside Heroes" / RVA Roadside LLC) never gave me an address. I had to track down the location myself through a reverse phone lookup -- and even the police couldn't find the place. Every time I called to ask for directions, the driver hung up on me. Multiple times. Even when I was still at the hospital. When I finally found the lot the next morning, he kept me waiting outside a locked gate, then told me on a call that he had me "on speaker," mocking me while I cried to my mother in what I thought was a private conversation. When he showed up, I asked a simple question, and he told me, quote: "In all my 8 years, I ain't never dealt with no ghetto bitch." When I told him I'm a 52-year-old woman, he said I sounded like a "52-year-old child," pushed the gate into me to keep me out, and threatened to have me arrested for trespassing and assault -- for standing outside his own business waiting to get my things. I never touched him. I never cursed at him. The only thing I said was that his behavior was racist. His response was to threaten a false police report on the spot. When officers arrived, one told me flat out, "Don't talk to me, you talk to him." No report was filed against him. No accountability. Just a Black woman in pain, standing outside a gate, being talked to like she didn't matter. If you are a person of color, be careful with this company. If you're anyone at all, be careful with this company. This is not how you treat a customer -- let alone one who was just in an accident and is trying to get her own property back. I am filing a formal complaint and pursuing this further. This should not happen to anyone.

From the owner: Quality, Fast & Affordable 24 Hour Roadside Assistance…read more Cars & Heavy Duty Trucks Specializing in diesel trucks, trailers and equipment 24 hour service Small cars, medium duty vehicles and heavy duty vehicles Out of gas/diesel Lock outs Flat tire Heavy truck roadside

On the morning of December 31, I discovered that I had a bit of a problem and needed help. I had a…read moredead battery; in fact, it was so dead that I couldn't even unlock the doors with my key fob. To make matters worse, I had backed into my parking space, so towing would be quite difficult too. I don't know what I would've done had Colonial Towing not helped out. The gentleman who helped me absolutely refused to give up until he had unlocked the car and jump-started the car for me. I hate that I can't remember the man's name at the moment, but nonetheless, I wanted to sing his praises and compliment Colonial Towing for employing such a pleasant, helpful, knowledgeable staff. All the best, Floyd R.

Wow, so fast, friendly, and efficient! We called for a tow after a nightmarish experience with a…read moredifferent towing company who never showed up. Colonial Towing answered the phone immediately, sent out a truck right away, and the driver handled everything SO quickly and professionally. It could not have gone smoother. Thank you so much!