For the service I requested (Brazilian wax) they were so friendly, the quality was attentive, and…read morethe vibe was so welcoming. Thank you all! Definitely will be coming back :)

It's been 18 days since my first review and I came to leave an update that my toe is still infected…read moresince getting my toes done here and the infection has gotten worse (I'm pregnant btw) and I can't even get antibiotics for the pain or swelling.

I had such an amazing experience with both Mia and Sally! They absolutely nailed my nails and…read morematched my inspo photo perfectly. Their attention to detail was incredible, you can tell they genuinely care about doing a beautiful job. I originally ended up regretting the color and design I chose, and I was so nervous to say something, but Mia and Sally were beyond kind and understanding. They fixed everything for me with no problem at all and made sure I left happy. They were patient, professional, and so sweet throughout the whole process. I'm so happy with how my nails turned out and so grateful for how kind and accommodating they were. If you're looking for talented nail techs who listen and care, I highly recommend Mia and Sally! The salon is also very clean, professional environment, and weirdly... super interesting content on the TVs. Prices are reasonable for the kind of work you get here. This is my second visit-My first set here was also amazing (gel x) and lasted me over a month!

Irene is the rudest person I've ever experienced. I should have known she would be nasty towards me…read morewhen I asked her name and attempted to engage in small talk with her. My first visit, Irene was supposed to complete my pedicure. She continuously asked me what I wanted, if certain shapes and length were to my liking. After answering her the first few times, I seen that she grew impatient. SHE kept asking me so I finally told her that I'm afraid to answer because every time I politely answer her, she gets upset. Finally, she called over the front desk girl to mediate. Again, Irene would stop every few seconds just to see if I would give her the okay. I am not of this profession, so I cannot tell if the acrylic is applied properly if you won't file it. Then, I asked her about a section of my nail that looked odd so when I asked the front desk girl if it was my nail she said "it's the acrylic" and Irene just start filing it. I did not tell her to file I just asked and she totally curved my nail. I softly said "oh no, she curved it". Then Irene just got up and walked away. I sat there for a while for another tech to service me, but was told no one could service me after sitting there without acknowledgment for 10 minutes. My demeanor was calm, polite, and flexible. This nail salon may look pretty on the exterior, but the service that YOU work hard to pay for should not come at the expense of respect. ZERO STARS Jenny V. Business Manager Hello R R. Thank you for sharing your feedback. We're sorry to hear about your experience. Our technicians always ask questions throughout the service to ensure the shape, length, and style match each customer's personal preference. Every client likes their nails differently, so communication is very important for us to provide the best result. The technician did her best to assist you and clarify what you wanted, but it was difficult to move forward without clear direction. We always aims to be respectful and professional, and we also reserve the right to respectfully decline a service if we feel we cannot meet a customer's expectations. We appreciate your feedback and will continue working to improve our communication and service. Thank you. In response to Jenny, the technician was NOT respectful nor did the nail technician follow the clear and straightforward direction I had kindly given her. If that was giving "her best", then I have made the right decision to never return. Jenny, do not manipulate unsuspecting customers on Yelp by posting a likely AI generated response to appear reasonable. My experience happened as I had explained while your response is minimizing it. ZERO STARS

Gin is amazing! I have been getting my nails with her for some time already and every time I go I…read moreleave a happy customer. My nails seem to always last long without braking. Price is reasonable definitely will be a customer for a long time. 10 out of 10

Probably the best in IE. Super clean, super nice and super talented. I will definitely return and…read morerecommend to anyone

Have been coming here for two years, and thought it was about time to say something. They really…read moretake good care of you, even if you have foot problems (which I do). My toes are hard to work with, and I have ingrown nails. Even with that they are really good.

Absolutely one of the worst nail experiences I've ever had…read more I shouldn't have to remind a nail tech to trim cuticles -- that's basic nail prep. Instead, they left it until the very end like an afterthought. Not sure if this place is just outdated or simply untrained. The gel extension work was honestly embarrassing. The nail tips were glued on crooked multiple times, and even after redoing them, they were STILL crooked. There was zero apex/build structure, and the tech openly admitted she "doesn't know how to do apex." If you can't do one of the most basic parts of nail extensions, maybe you shouldn't be offering the service. And somehow it got worse -- they filed my fingers until they bled, then blamed ME for having "dry skin" instead of taking accountability. I've been getting my nails done for years and have never once left a salon bleeding. The lack of skill, professionalism, and basic customer service here is honestly shocking. Charging people for work like this is crazy. First and last visit. Update: no matter what products been used, trim cuticles is part of the prep process. It's basic. Will not go back to have bloody and crooked nails, not even with free charge.

This was my first time at the salon. Was very pleased with my nails and everyone was very pleasant…read moreand friendly. I will return in the future.

I'm new to the area and was hoping to find my new go-to nail salon, so I gave this place two…read morechances. Unfortunately, both visits were really disappointing. First visit: $109 for a gel manicure/pedicure. Within a couple of days, two nails split at the sides and the gel started lifting and peeling. I thought maybe it was just a fluke, so I went back. Second visit: $114. The gel started lifting the very next day, and within a week several nails had completely peeled off. For context, my gel manicures typically last 4+ weeks, and I've been getting my nails done for over 20 years. I have never experienced gel failing this quickly. For the price point, I expected much better quality and durability. Really disappointing, especially after giving them a second chance. Will not be returning.

Extremely unsanitary and unsafe experience -- not recommended…read more I visited this shitty nail spa on and was very disappointed with the lack of cleanliness and hygiene. The tools they used were visibly dirty and not properly cleaned between clients, which made me uncomfortable and concerned about hygiene. I expected disposable or sterilized equipment, but that wasn't the case. Before the service started, I clearly told the guy that I did not want my skin removed during the manicure. Despite this, he insisted on removing skin/cuticle areas anyway, and did so roughly, causing irritation. I felt pressured and my request was ignored. After the appointment, I later developed a bacterial infection, likely caused by unsanitary practices. Given the visible condition of the tools and workstations, I wouldn't recommend this salon for nail services. Zero star

I absolutely LOVE this Salon , the workers are always so kind & provide exceptional service…read more And they Listen to what YOU want and deliver excellently . Love it here

Professional Nail & Spa has always been an excellent and professional experience for nail service…read more I was delighted to revisit my old shop and see the owner (David) has returned. The services I had was a Mani/Pedi #3 Gel Pedicure by Wendy Manicure with shiny buff by Helen *Bonus- snacks were delivered by David that came right on time as I skipped lunch and the pretzels, water, and special treat hit the spot. Give Professional Nail & Spa a chance. Make an appointment for your service by calling.

I came here for a dip gel manicure. Everyone here was very nice and they give you water and a…read morepretzel snack. I really wanted to like this place but my nails look horrible!! I'm shocked that the nail technician thought these looked good. I didn't say anything because I was so disappointed and don't feel like sitting there to have them corrected. Unfortunately I will not be coming back.

Tina is great, she took her time to make sure I liked the color and shape. The pedicure was also…read moregreat, highly recommend getting the hot stone massage. Thank you Tina and Henry!

Tina does an amazing job! She is patient and detailed, I've been coming to her for 5 years now!read more

Pedicure nice big chairs with massage while you wait soaking your feet in hot but not too hot…read morewater. Quality: great job nails cut along with your cuticles soothing scrub with any dead or cracked skin removed warm towels wrapped them more massage feels like new feet Vibes: quite with music in the background Recommend: ask for Ruth great job and won't hurt you

gel-x removal was great! Jeannie is a professional. my nail beds are intact and the shape of my…read morenatural nails looks beautiful; I can't speak to their mani artistry because I've been going to another salon. but I do trust their removals, having gone twice now. both times the technicians were professional and I left the salon happy. Thank you! and let's talk a little bit about natural nail care too. it's important to take a break from our beautiful nail routines and let our nails breathe. happy painting! also, I recommend you make appts. although their salon has 14 pedi chairs and 10 mani chairs, there were 5 technicians and consistent walk ins and calls. otherwise you may wait 30min-1 hour for a chair.

Always a pleasure with the ladies here. It's pretty quiet so that's a peaceful vibe for me. Any…read moreservice requested they are always very knowledgeable and have good suggestions. Thank you Lina and Kim!!

The vibe here is off. Said they can do my nails, and then had me wait with feet in water for thirty…read moreminutes. I get the more expensive treatment with callus remover, she did not remove my callus and barely tried. Towards the end her little girl kept coming up saying "Mommy when are you going to be done?" And "Hurry up." I just feel like the whole experienced was rushed and unprofessional. If I'm paying $70 to get my toes done I expect good service. You guys basically played me out my money with bad service. *this is definitely the salon that gave me the bad service* Thanks