Last year I moved my metalworking business here from WA. This was my go to place for metal even though I have suppliers closer to my location. The staff are all great to deal with. But I recently purchased a $280 piece of aluminum out of their inventory. The customer decided they didn't want to do the job after all so I asked if I could return the material. I fully expected to pay a restocking fee but they told me they would not take it back. They had the most lame excuse I heard in my 30 years of metalworking, "the certs were no longer valid on the material". I never even received certs for the material. The material has the manufacturer's name printed on it so there's no question who made it. read more