Terrible service and terrible manager( Anthony) , incredibly rude!! Do not get help here ever. If I could give customer service and overall experience 0 as a rating I 100% would. read more

Redlands Stoneworks was recommended by our awesome contractor Joe as we were in the beginning stage our kitchen remodel. The Ladies in the office are awesome! We have the pleasure to be working with Whitney who is very knowledgeable answering all my questions. I can not wait to have them complete our counter tops and island. We highly recommend Redlands Stoneworks! read more

I recently ordered a refrigerator that didn't quite fit due to my granite counter top sticking out about an inch. I called Redlands Stoneworks to see if they could help. No exaggeration, they had a couple of very qualified gentlemen at my house within 30 minutes of my initial call. They were both polite and professional. They cut the proper amount off the edge and sanded beautifully after so it wouldn't look bad. They accepted the agreed upon amount without slipping some unknown after-the-fact charges in. They are a stand up company. Thanks Samuel and Lety! read more

Redlands Stoneworks - Before - Countertop Installation Near Me - Redlands, California

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We reached out to one of the top-rated contractors in our market asking for a suggestion on a quartz fabricator. He said Redlands Stoneworks is the only company he never has any issues with the finished product. Called and worked with Whitney. She stayed late to help us with a quote and was so supportive with all my questions and concerns. read more

Bought my quartz slab here. Pretty easy process-- especially if you find what you want in their yard! I had them order and someone else install which is nice because a lot of places will only let you order if they install. So I can't say whether or not their installation is great, but I can say ordering from them or buying something in their yard is simple and easy with good prices. I've used them twice, once for a bathroom and once for a kitchen and both experiences were top notch. Shout out to Carmen who helped me out-- she was super responsive and knowledgable. read more

I have wanted to have granite installed in my kitchen for years, & I finally did it. Redlands Stoneworks was my first and only stop. I had no idea what I was doing and they helped me through the whole process. They were super helpful even though I was trying to keep it on a low-budget. The staff was super friendly From my first contact with Jessica, to Keith who came and did my templates, to Sammy and Jesus who did the install; everyone was so helpful, friendly and professional! My only regret is that I took so long to do this!! I LOVE my kitchen now!!!! read more

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Excellent customer service. They had beautiful products and did an awesome job on installation. Installed quartz in the kitchen and we about to do the bathrooms read more

Redlands Stoneworks - Countertop Installation Near Me - Redlands, California

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I use Stoneworks for all my jobs. Carmen and Keith are great decent pricing , great customer service. Happy customers.

Bought granite and had it installed through Redlands Stoneworks. The process was very smooth and quick, our new countertops are great. Smooth finish, clean and almost invisible seems. The installers were very professional and really paid attention to detail making sure everything was perfect and not making any mess. Sammy took his time and made sure everything was done right and looked nice during the entire install, very happy with their work and product! read more

Has great service started out shaky but the whole company came together and pulled together our kitchen looks awesome they helped us very very much thank you redlands Stoneworks read more

Sammy and Tony's craftmenship needs no introduction! Simply superb countertop work. Rachael and Whitney was most helpful and guided us all the way for our kitchen construction. I would recommend to my closest friends. read more

I so recommend "Stoneworks" my experience from the beginning stage to the completion of the job was so pleasant. Jessica was wonderful to work with, as she was able to secure the granite from Marietta, have it transferred to Stoneworks. The contract was self explanatory as it spelled out the edge detail, and anything else you would like. The measuring for the granite and the cut outs for the sink was explained throughly. I was so impressed with the installation and the amount of detail in the installation. I was also so impressed with how prompt and on time they were at both the measuring and the installation. I am so blessed to have found Stoneworks and will be using them in the future. Terry read more

I would like to highly recommend Redlands Stoneworks. They actually returned my phone call after I left them a message, unlike several other companies that I called. They were very helpful and nice. I just had a very small job, a shelf for a windowsill, that really no one else was interested in doing. I had leftover granite that they had no problem using, they did a wonderful job on a small project and the end price was even less than they had quoted me on the phone. I really appreciate all of the help and kindness they afforded me. read more

Carmen and Rayo saved the day! I'm so glad I found this place. I was sent here via referral from a tile guy I know. To make a long story short my regular stone / tile guy in Los Angeles brought a slab up to Lake Arrowhead for me. Well the dimensions were wrong so they took the slab back. Two weeks later they dropped it off early in the morning and I was half asleep. Well I came all the way back up with my contractor and all of our supplies to install the slab and guess what!!! It was wrong again! I was freaking out. I finally called Redlands Stoneworks and spoke to Carmen. I told her that I needed some cuts and polishing done ASAP. She was so nice and professional with me on the phone. She told me to bring the slab down the hill to there shop in Redlands. She told me that she couldn't promise me that it would be done the same day but definitely by the next morning. So my contractor and I barely got the slab into my SUV. We slowly drove the the slab down to Redlands Stoneworks. We meet Carmen and Rayo who looked at my slab as I explained to them in detail what I needed. My contractor and I went for lunch and BAM...The slab was finished in about an hour! I couldn't believe it. It was perfect! Rayo cut off the bullnose and polished the slab. Rayo also took a little off the back because my original guy left it uneven. I thanked them both and carefully drove the slab back up the hill and it was installed perfectly. Thank you Carmen. Thank you Rayo. Thanks to everyone at Redlands Stoneworks! I will definitely recommend this business to everyone. The price for the work done was very fair as well... You all saved the day! read more

Perfect fit, absolute perfect fit. Three curved granite and curved hot tub surfaces coming together and Redlands Stoneworks got it perfect. See photos. read more

My bathroom vanity just got installed and it looks wonderful. The entire process was great. Jessica and Carmen made it super easy to work with and they were beyond helpful. We even qualifying for the special that is on their Facebook page so we paid nothing for the actual stone. The installers were friendly and on time. It only took them a half an hour to install my sink and granite. Would recommend this company to anyone looking for granite. read more

Gave this company glowing review until silicone caulking was seeping out everywhere and swirls started showing up in my quartz. Carmen tried to help but she could only go so far. Asked repeatedly for the owner to come out and see the mess we had on our hands. Never heard from him or anyone else. Cannot, with a clear conscience,recommend this company to anyone. So disappointed.....please don't use them. read more

We had a bad experience with the previous company at this location and never would have gone back, but heard it was under new ownership, so thought we would give them a try. From first contact with the new company, to the completion of the job, everything went perfectly. They worked with us politely and efficiently through all levels of the process. The install guys were great, very conscientious and thorough with their work. As a bonus, cost was under other estimates and there was no lack in quality. We highly recommend Redlands Stoneworks! read more

Patricia helped us through the process. Very sweet and helpful!! We only got a small remnant piece for a bar area, but they treated us like anyone else! Thank you Patricia!! You rock! read more

I had my granite installed which looked great but a piece fell off. When I contacted them to fix it I had reservations that it would be difficult to get them back. I was very please to receive wonderful service and have it fixed. read more

My husband and I decided to remodel our kitchen and were pleased with a previous experience at Redlands Stoneworks so we decided to give them our business again. BIG MISTAKE! We visited the yard, picked out our granite, put down a deposit and began the process. The girl we were initially working with (Carmen) went on maternity leave shortly after our kitchen was measured and RSW went completely silent. Eventually I called and we were assigned to someone else. After several back and forth discussions regarding the scope, I was provided a bid and drawings and approved them. Upon closer review, I noticed that my deposit was not accounted for so I had to request it be reflected in my amount due. When I attempted to pay for the material, we were informed that they do not take cards of any sort and that I needed to drop off a check or cash. Plus, they wanted me to verify that the slab I selected was still there and had not been sold. I found this odd as I had put a deposit down on the slab, how was it even possible that it had been sold? I agreed and notified my sales girl that I would come out on Saturday. Saturday rolls around and there is no one at the yard. Gates locked, completely closed. My contact said that the whole office got the flu and was home sick. I get that things happen, no big deal. We had an appointment, a heads up would have been nice. Three days before my installation I called RSW and specifically asked what needed to be done to prepare for the install. I asked specific questions and was given specific answers. Installation day is upon us, and the guys were over an hour late. Again, not a big deal, but again - NO NOTIFICATION. When they did arrive, I was informed that the instructions I was given were wrong. By this point, I am beyond fed up. The installer was GREAT, fixed what needed to be done and was super nice. My bid was "discounted" due to all of the inconvenience and misunderstanding. As I am writing the check to the installer, I notice that my amount due is approx $500 over what I had approved, and this is with the "discount". Again, I call and ask what the deal is. Office tells me that when my husband paid for the material, they verbally told him we needed two slabs instead of 1.5 slabs. Not only is this the first I am hearing of needing an extra 1/2 slab but there is no record of this addition in writing. So I ask, if I am paying for 2 slabs, and my kitchen only needed 1.5, where is my additional material? RSW did not have a response. Now I am waiting on a call back from the "manager" who verbally spoke with my husband to resolve this nightmare. Typically I do not leave reviews, especially negative ones, but my experience with this company was completely awful. If not for their installers, I would give them a 1. The workmanship and installation is without a doubt, a 5. Front office business practices are a 1 and completely unacceptable. If you decide to use this company, check your bids closely! read more

Excellent customer service, from Jessica and Carmen in the office to Sammy in the field. Sammy enlarged holes in a granite top, and fixed all the seals around the sink. He ground, leveled and polished the granite where he worked. The job was sealed and ready for my new faucet. Thank YOU ALL. read more

they did a great job installing cambria quartz at my home in big bear. from T J, AND Keith and the installers, they did a great job and were very clean with there installation read more

If you are looking for the opportunity to enhance your home Redlands stone is the place! Their customer service is without doubt exceptional, the installers were kind,gentle very professional and very neat with everything. I highly recommend Redlands stone and give a special recognition to Carmen in the sales office. She Went above and beyond the call of duty! read more

Upon requesting an estimate from Stoneworks, Jorge contacted me within an hour. Later that day he gave me an estimate. My new quartz counter top is great. Stoneworks is very professional and met all my expectations. I will use them again to complete my other bathroom. read more

If I could give negative stars I would . It was like pulling teeth to deal with this company . I wanted a remnant but was encouraged to by a manufactured product. It was for a bar area so it shouldn't have been so difficult. Said it would be easier and take less time . They took like a week longer then said when I went the yard guys dented my truck and said " it's ok " I was furious maybe they think I should brush it off but I work hard to have nice things and don't appreciate the lack of professionalism. I assumed it's because I'm a 105 lbs woman I'm stupid or something so I can be treated like I'm stupid and don't have a say . News flash I was raised on job sites being that my father was a contractor and still is and he's always treated me as an equal . Then also tried to tell me to lay the slab flat and it's going to be ok because it's heavy . Ummm no first off the lady in the office made it clear she highly recommended we use an A frame for it which I had in my bed of the truck . Second there's a thing called inertia I'm not laying a slab flat with my tailgate open ridiculous. Lastly they didn't even do the slab correctly it was supposed to be bull nosed on 3 sides because it's a bar and the failed . They called 5 plus times for the sink cut to be correct yet they failed to make the edges right . Guess I should have tripled checked it was right but was so furious the second they damaged my truck and smart mouthed me I left assuming they actually knew what they were doing my mistake . Sad because I just bought another house I'm fixing this one up too omg yes a stupid woman (a joke )and would have continued to use them however I'd rather pay more then deal with their incompetence and rudeness . Also I'll make sure to let all my contractor friends and anyone who's looking for stone slabs to avoid them because they aren't professionals you can trust . Or if you're a female in the industry they think you're stupid .spoke with the place and was told what am I getting at ? What I'm getting at is all I wanted was the granite to be done to spec . I paid for a job and they failed their attitude and customer service is disgusting. They blamed everybody else for their mistakes sadly their cut wanted even to that specs given P.S. look at google reviews for this place !!! Scary clearly TNT Yelp reviews are fake !! read more

I do not recommend this place. They installed the incorrect countertop. The manager(Tony) ordered a replacement which was not the correct countertop again and blamed the company he ordered it from. The manager had no sense of urgency to get the job done with the countertop I chose. I was not able to get the countertop I chose and I was given no other choice but to choose a different countertop. After 2 MONTHS it was installed and the crew damaged my drywall and did not inform me or care to fix it. Tony was defensive and did not follow up to fix the damage done to my interior. Poor management and poor care from the crews. In the managers defense I was not required to pay the other half of the remaining balance but for one I did not get the countertop originally chosen, it took 2 months and there was damage to my house so that is minimally what he should have done. I generally don't leave reviews but felt it was necessary. Not professional. read more

Excellent, and I mean EXCELLENT customer service. We encountered a few snags with my installation (manufacturer issues). Tony assured me that everything would be taken care and he kept his word. He delivered a superior product which exceeded my expectations. The installation is flawless, the installers are impeccable, the attention to detail is keen, and professionalism is 10 star. You are in great hands with Redlands Stonework. Trust me, you wont be disappointed. read more

The experience with Redlands Stoneworks was truly customer oriented! My husband and I were on a tight schedule for a complete kitchen and bath remodel and fast approaching the Christmas Holiday. Tony and team not only engaged to understand the time constraints and the granite needs (we were very determined to make the slabs we had purchased become showcased in fabrication) but were committed to finding viable solutions!! It is refreshing to find professionals who are equally talented in their craft (the cuts and install were spot on) and customer service driven; Redlands Stoneworks is one of the few! We will definitely recommend Redlands Stoneworks to anyone that expects a quality experience from start to finish. Thanks Tony and crew for making the remodel experience worthwhile! read more