We had our annual fire inspection done by another company. I will not name the company. They came…read moreout and found two problems. They quoted me an outrageous amount to repair the problems. I them called Black Bird. They sent Fernando out to handle the issue. He found the problems and corrected them. It turns our that the problems were actually caused by the other company. In other words, the other company wanted to fix their own problem and rip us off. Needless to say, our new company going forward will be Black Bird and their wonderful employee, Fernando.

We had a dry fire sprinkler pendant to be installed in our walk in. After exchanging the emails and…read moregetting all the info done, we received a very high quote. I asked to break down the quote for this simple job, but Jeff was not able to do that, he wrote they don't do that, but instead they give a full price. So we went with another service and instead of paying $1600, I paid $650. Feels like this business likes to up-charge, so be careful and get other quotes too.

My service went smoothly and was completed in a worlmanlikr manner, at the price discussed and…read moreapproved.

We have an HVAC company and knocked of 3 of the sprinkler covers. Liam responded quickly and they…read moreare going to do the work for our Client in Villa Park. So far so good .

I recently had Prestige Fire Protection perform a head changeout on our fire suppression system. I…read morewas worried about the mess or potential leaks, but the technicians were incredibly careful and clean. They worked through the home efficiently, ensuring every new head was perfectly seated and the drywall wasn't stained or damaged. It's a relief to have the system updated without any hassle. Excellent work!

Very good service and professional. My fire protection sprinkler heads were old, and I originally…read morewanted to get new covers for them. After calling several places, no one was able to identify the covers. When I called Prestige, Franco knew exactly what I was talking about. He also informed me that these sprinkler heads had been recalled. So...I made the decision to replace the heads. Franco was very friendly and knowledgeable. After meeting with him, I was confident that I should go ahead and have the heads replaced. It was quite a job, but they were able to finish in one day. Everything went well, and I believe having the system working will reduce my insurance premiums. I highly recommend this service with Franco. Thank you!

John was excellent! Very knowledgeable, repaired the problem and was on time. Can't recommend him…read moreenough!

I had the opportunity to have the owner John come to my home to repair our system. It was so…read morerefreshing to get a young man with work ethic and integrity that actually started their own company and decided to do good work at a reasonable price. It's sad it isn't the norm nowadays. If you get the opportunity to work with this company then count yourself blessed because you'll know that the work will be done correctly and your home will be left clean when they leave. Thanks John...

Amazing customer service by Diane very helpful Best of all…read moreprice is the best! Definitely recommend to anyone specially the ones with a small business like myself

Spectrum services my fire extinguishers for my offices. I stop by to have Jasmin and Diana quickly…read moreget it done and tagged so I am compliance with the fire code.

Drilled into a fire sprinkler pipe in my house and they did a great job coming out and fixing that…read more Reasonable price too.

Only writing this review because I noticed there weren't many reviews in 2025. We have been using…read moreAndy at our shopping center for 7 years and he has done a great job fixing whatever issue arises; backflow testing, required 5 year testing, re-piping fire sprinklers. And he takes care of all the compliance documents. You name it he does it and at a reasonable price. Thank goodness for Andy!

We are down by the beach and had a bad leak. We had a very rusted and leaking fire suppression…read moreline valve that needed replaced. Izahn was great to work with. They showed up on time when they said they would arrive. They completed the valve replacement on the same day and they didn't try to buckle and dime me or up charge me for anything additional. Very good experience. I will definatley be calling them again when we need any work done on our fire lines or sprinklers.

I rarely leave negative reviews, but I feel obligated to warn others about my experience with this…read morefire sprinkler company. The entire process was an absolute nightmare from beginning to end. About a month ago, we had a fire sprinkler leak at our home. The company came out, did a diagnostic inspection, and initially quoted us around $750 for the repair. Within 24-48 hours, that quote suddenly changed to over $1,000 after we had already accepted the original estimate. Because we had an active leak and water damage concerns, we felt pressured and desperate to move forward. The technician they sent arrived without the proper materials or preparation. He showed up in the morning, then left for hours to supposedly buy parts, returning much later in the day. For what ended up being roughly 2-3 hours of actual work, the charges came out to an outrageous hourly rate. Even worse, the "repair" did not solve the problem. Within about two weeks, the exact same sprinkler started leaking again -- even worse than before. When we contacted the company, they sent the same technician back out. This time, he claimed there was supposedly a pipe issue above the sprinkler that "did not exist" during the first visit. We later consulted people familiar with plumbing and fire sprinklers who told us that explanation made little sense and that the issue should have been identified during the original repair. At that point, the company demanded another $1,000 to fix the same area. After we pushed back, they lowered it to around $860. Then, on the day they came back, the technician suddenly claimed another valve in the garage needed replacement for yet another $1,000. First he said he didn't even have the valve, then somehow the valve magically appeared in his truck moments later. Meanwhile, someone from their accounting department repeatedly called me at work demanding payment through Zelle or cash, insisting we pay immediately. We refused and said we only pay by credit card through our bank because the entire situation felt extremely questionable. What started as a $750 repair ended up turning into nearly $3,000 for ongoing issues that were never properly fixed in the first place. Communication with this company was also terrible. Calls often went unanswered, voicemails were ignored, and there was never any way to speak to a supervisor or manager directly. Instead, random numbers would call us back with more payment demands. Overall, this experience felt incredibly unprofessional, disorganized, and shady. I absolutely do NOT recommend this company and would strongly advise others to be extremely cautious before hiring them. We are now considering taking further action and reporting this experience to the appropriate authorities and consumer protection agencies

Glen came out to my property and was very professional and nice. He took my extinguishers out to…read morehis truck and emptied them and refilled them. Great prices and all around great customer service. They even sound out reminder cards to rescheduling each year.

Very knowledgeable. Worn a mask. Answered all my questions and Left everything clean. Explained…read morewhat the fore department is looking for and safety. Thank you for you expertise! I recommend very highly to install your fire hydrants at your business with Orange County Fore Protection! Have a great day!

César and his team provided excellent services. They met all of our city's requirements quickly and…read moreefficiently. Highly recommended.

Amazing job! Good price , workers are very nice and they pick up after them selves. Also followed…read moreour blue prints and inspection passed. Now in California for any big projects you need sprinklers these guys are the best and fast