What I like about Dr. Cain is that he is very personable and puts a lot of effort into making sure that you are very comfortable. I always feel relaxed and never feel pain. He explains each step as he works so you understand why he is doing something and what will happen next. My whole family sees him. read more

I read a Yelp comment about a positive experience with Dr. Cain, but the writer added a comment that said the dentist is a little chatty. It was this comment that lead me to make an appointment. I wanted a dentist who is personable and informative. I was right. The doctor doesn't ramble on about useless information. He was personable and gave me information that could have prevented the issue I'm having years ago. Thank you, Dr. Cain! read more

I went to dentist when I first moved to the Bay Area and he was such a punk. I wish I remembered his name so I could Yelp him. While cleaning my teeth and with his hands in my mouth, he started talking trash about my Giants. So not cool. Then I found Cain & Cain. What a wonderful change. It's a husband and wife team, Dr. Michael & Dr. Janet that is located near the Trader Joe's on Treat. Dr. Michael has been my main doctor for years but I've recommended so many people here and many of them go to Dr. Janet. Dr. Michael is a little more chatty from what I hear, but still not annoying or rude. Also, he doesn't stick stuff in your mouth, then expect you to respond to him. He is way into technology and they have great monitors and computers at each chair. The front desk staff and the dental assistants are all so friendly. All in all, an amazing dental experience. read more

Dr. Michael Cain is my dentist and honestly, I'll be finding another place to go to soon. He always insists I have bruxism despite the fact I have no signs of it. He literally tells me I wake up in the morning with jaw soreness and headaches and even when I tell him I don't, he says I don't know it because I do it when I sleep. I even told him I used to grind my teeth in high school (hence the flattening of my enamel) because my wisdom teeth were coming in and it irritated me for several years but he said, "Nope, you have night grinding". My boyfriend even told me he never hears or sees me grind or clench my mouth when I sleep (he has night grinding himself and it sounds like he's chewing on rocks!). It's just a super annoying experience every time with him because he's obviously after the extra cash. Other than that, the place is really clean and neat. Sort of easy to miss the entrance to it though. read more

This place is horrible! My tooth had broke in half I was in major pain and they could do was recommend me to another dentist who couldn't even see me for 2 more weeks. They wouldn't even clean my teeth without getting a approval from my insurance although I haven't used any of my insurance for the whole year. It took them 3 weeks to call me back and tell me I was approved to get a deep cleaning .They would not prescribe me anything for my pain they do not care for their patients unless they can do the work rite then they don't so root canals and they left me in pan for weeks on end I can't describe how unsatisfactory their service was! If u need dental work done and don't feel like waiting weeks just to get approved please go anywhere but here!p read more

Cain & Cain Dental - General Dentistry Near Me - Concord, California

I recently went back to this dental office even though they are further from me since I have moved. I had a crown done and the process was relatively quick and pain free. I am a big ninny when it comes to dental work and both Dr. Michael and Dr. Janet are really good at keeping me at ease. They have wonderful caring staff and very low turnover. They have always handled my insurance correctly and honestly. They err on the side of caution with your teeth and instead of drill baby drill at the smallest sign of decay may watch those areas first. This is huge both financially for those without insurance but also huge for those who don't want unnecessary work done. My family and I discussed it at length and even though we live a ways away now we are going to continue to come here. read more

Dr. Janet and Dr. Michael are THE BEST! They are truly nice people who care. I would recommend them to anyone who'd like to LIKE their dentists. Both are very gentle and caring with a very efficient and friendly team. read more

I am very dissatisfied with this business. My family and I've been coming to this dentist Dr. Cain for almost 30+ years. The last time I was here I arrived on time. Dr. Cain was over 20 minutes late for my dental cleaning. When I complained about him being late and said I had another appointment that I needed to be at that morning after my dental cleaning. Dr Cain said he would get me out earlier. So he cut my appointment time and half he only spent 30 minutes on me. Why did I have to suffer the consequences of him running late? I did not get the quality service he has provided for me in the past on my dental cleaning. Then they charged me $130! The previous appointment it was only $100. I was pretty mad but I paid it and left. I made my next appointment for November, 4 months later. Then about a month or two later I got a phone call from the reception saying, Dr Cain wasn't going to be in on the day and that I had my appointment scheduled and I should call back to reschedule it. Well I was pretty irritated with the dentist office, I wasn't going to come back. I never called back to schedule an appointment. Then yesterday I got a phone call saying I have an appointment this morning at 10 AM. Which I was surprised because I never called them back to schedule it. So I guess the receptionist took initiative to reschedule it for me without telling me. So I thought I would go there and give them a chance. I talked to the receptionist and told her how unhappy I was and why. I knew that she had scheduled an appointment without even talking to me. I was not planning on coming back. But I decided I was going to give them one more chance today. The receptionist response was "maybe you don't want to come here because it's $150 now. " What? 4 months later it's $20 more I think they raise their prices every six months here it's insane! I just walked out said I'm not paying that much money for cleaning that I'm not happy with. Shocked that I would be treated this way. read more

I had the opportunity of visiting this office for a minor procedure, every one I met was kind and professional! Dr Cain was gentle and explained instructions very well! I highly recommend this office for any dental procedure. read more

So I tried to have Janet Cain correct her failed bonding that another dentist said need to be redone and she back peddled said she only bonded back of tooth not true. Lol. It was front and back. Then she said ok I'll fix it but I'll have to cut off half off your tooth. For a chip. I honestly have never felt scared of a dentist until today. It gunna have to get ugly To get my money back for the work and get another dentist to do it. This office is actually scary evil. read more

Hands down the best dental office in Contra Costa County! I have been going to Dr. Janet Cain for 10 years and I have never had one bad or unprofessional experience. The staff are friendly and personable and the service delivery is too grade. Dr. Cain has a wealth of networks to refer out to; over the course of time that I have been a patient I have been referred to a wonderful orthodontist and oral surgeon. My husband is now a patient and loves the warm friendly atmosphere encountered each and every time we visit. Check them out! read more

I meet Dr. Cain in a different ambiance. It took a sudden desicion by my part to seek her. It was the end of the year, and I was in need of an exam and a cleaning. She squeezed me in her morning schedule, but due to a family emergency I wasn't able to make it to my morning appointment. I called later in the day and she was able to see me that afternoon. She was very kind and understanding of the whole situation. I went back a week later for a filling. She is a pretty awesome dentist. :) read more

I've been a patient for 12+ years. They explain everything and go out of their way to make their patients happy. My kids have gone there as well and one had veneers that they did a fantastic job on. I still smile everytime I see his (several years after the job). read more

I've been a patient of Dr. Janet for over 10 years. They have a very conscientious and competent staff. They are warm and friendly to their clients as well as to fellow staff members. It's a family situation including clients. They are also trustworthy. In the past, I have had dentists try to up-sell me on crowns to replace "old fillings" --this would never happen here. read more

Dr. M. Cain is absolutely the best dentist I've seen in years. Good, prompt, and patient!!

Both my boyfriend and I recently saw Dr. Janet Cain for our routine check ups. We were greeted by her friendly receptionist but when it came time for the x-rays the technician had problems taking them on both of us, and I honestly do not think that Dr. Cain was at all familiar with laminate veneers to which I have on both uppers and lowers of my teeth. Even though we had both seen our former she didn't seem to care that the veneers were discoloring, and were looking old. She didn't do the gum test to check for pockets, she did the very basic check and then passed us off to the "cleaning" gal who didn't even bother to floss our teeth but merely showed us how to not even flossing their of our teeth 100%. I will be looking for another dentist in the next 6 months but I will not be recommending her to anyone that I know of. Sorry Dr. Cain but your chair side manner and your assistance have fallen short for my dental needs. You didn't even give us a new tooth brush or tooth paste as thank you gifts. Where have all the good dentists gone? Looks like we are back to the dental search. I don't know how people are giving you 5 stars when we didn't even have our teeth completely flossed and never even received the consolation gifts. Not a good way to impress your new patients. Your dental hygenist/x-ray technician should never have verbal outbursts when working on patients. Her outburst rubbed my boyfriend the wrong way. Not sure you your getting 5 stars from other patients. I am very selective and very picky when it comes to dentists. read more

Great family dentistry! The whole family goes here and I only wish I went here when I first moved to Concord. I went a large chain of dental offices and was treated horribly with long waits and was always tried to be sold additional services. They are friendly and the kind of office that really knows you. Their appointments are easy to get and are able to work with little kids. Would highly recommend Cain & Cain to anyone wanting a great dentist! read more

I chose Cain and Cain dental because it was walking distance from my house. That was the ONLY good thing about this office, oh and maybe the friendly receptionist! I am a grown woman and I was treated like a child. I went here for about 3 years for my check-ups/cleanings and every single time I was lectured rudely about how to floss and brush. Dr. Cain (the wife) questioned my flossing and basically called me a liar. I will never recommend this office and I am so happy to have found a GREAT dentist! read more

I just read the terrible review by someone who gave the Cain's a bad review and I had to speak up. I have going to them for many years and have NOTHING but excellent treatment. I had a discoloration on my crown that Dr. Janet removed as a courtesy. Both my daughters have begun going here and they have awesome things to report as well. Dr. Janet also went way beyond the norm to help my daughter who had a terrible crown job done and there was decay under. My daughter could not stop saying how great she was treated and that now her smile is restored. read more

My co-workers recommended me to Cain & Cain, and I truly enjoy the lovely environment and friendly staffs. I like the fact that Dr. Cain will not try to sell me services that I don't need, this is a rare virtue nowadays. read more