This was our first time here. My brother in law saw the advertisement on facebook about this place…read moreand we came to check it out and food and drinks are delicious. Service is great and nice cozy dining area. This place is really nice. Cafe de abuelita is out of this world.

I rarely leave negative reviews because I genuinely believe in supporting small businesses. In…read morefact, I hesitated to post this one. Unfortunately, one person's approach can completely change what should have been a great experience. I traveled from Houston to El Paso and was excited to visit Cocol after hearing glowing reviews from friends and family. On Tuesday, I stopped in for a quick coffee and received a lukewarm reception from the manager, Angela. She wasn't able to seat two adults and two children, explaining there was a 25-minute wait. That was completely understandable, so I happily ordered everything to go. I mentioned that we planned to return the following morning for breakfast before making the drive back to Houston. To avoid any issues, I asked if we should make a reservation. She confirmed the restaurant opened at 9:00 a.m., and I requested a reservation for that time. After asking me to wait for a moment, she returned and said that because we would have four adults and two children, they don't usually seat parties because they are a small restaurant, so we would have to wait until 9:30 instead. I explained that we had a long drive back to Houston (that's 10 hours with no stops) immediately afterward and asked if there was any flexibility. She declined. I then suggested that we simply stop by at 9:00 and, if the restaurant happened to be busy, we would completely understand waiting. If it wasn't busy, perhaps we could be seated a little earlier. Her response was that they would tell us the exact same thing in the morning. There was no willingness to discuss any options or find a compromise. When I told my local family about the interaction, they were surprised and assumed there had to be a misunderstanding. The next morning, my uncle asked for a table for six. The hostess initially began helping him, but once Angela saw me, she insisted we could not be seated until 9:30. At that moment, there was only one table occupied in the entire restaurant. He also explained that he had come in on Sunday, their busiest day, right at opening with no reservation and was seated immediately with a party of five, so he genuinely could not understand why we were being treated so differently on a weekday when the restaurant was clearly almost empty. My uncle asked to speak with the manager, only to learn Angela was the manager. He then asked if he could speak with the owner, but she declined and simply repeated her position. I honestly don't know what I did to offend her. Throughout the entire interaction, I remained polite and respectful. It wasn't the policy itself that was disappointing--it was the complete unwillingness to work with a customer or even discuss reasonable alternatives. Good customer service is often about finding solutions, not simply proving you're right. We even offered to sit at a table and wait until 9:30 before ordering if that helped their process. That suggestion was immediately rejected as well. Instead, we were told to wait outside, despite having two young children with us. Before writing this review, I wanted to give the owner, Liz, an opportunity to address the situation. I called later that day and asked to speak with her. Ironically, Angela answered the phone, took my information, and said Liz would return my call. I'm still waiting. I do want to recognize our server, Alex, because she was outstanding. She was warm, attentive, and genuinely worked hard to ensure we had a pleasant experience despite the circumstances. She deserves recognition for her professionalism and kindness. The reason I'm giving two stars instead of one is because of Alex. She earned every bit of praise she deserves. Unfortunately, the actions of one person--especially the manager who represents the restaurant--were enough to turn what should have been a memorable stop into a disappointing experience. I truly hope this feedback is taken constructively, because Cocol clearly has great food and employees like Alex who deserve leadership that reflects the same level of hospitality.

This restaurant is amazing! Everything was so fresh and delicious. The fresh-pressed juices were…read morereally good and tasted so fresh. The sweet bread was absolutely amazing, and the conchas were so fluffy, soft, and delicious! Definitely a place worth trying. Everything we had was delicious, and we'll definitely be coming back! Highly recommend!

We went for breakfast on the weekend. They only had three menu items: chilaquiles, torta de…read morechilaquiles and molletes. We had the torta de chilaquiles with brisket and my mom ordered the mollete. The torta was surprisingly good, I am glad I ordered. The cafe the olla was really tasty, I would come back just for the coffee. We also had a guava pastry and a pan de muerto to go. The place has about 5 tables and a nice patio where you can chat over matcha or coffee. I recommend to stop by and give them a try.

Absolutely delicious! Great service. They have a basic menu, you choose a crepe or waffle with a…read morechoice of spread and toppings. They also have savory choices.

Really cute inside. I wouldn't bank on eating though, the food menu is kind of off putting. Got a…read morehot latte and my friend got the AMO latte which was pretty sweet

Such a super cute spot!! I came looking for coffee to go and they were open late! No one inside,…read morebut I have a feeling they learn more towards the big group parties! So many photo op spots throughout and the girls working were so friendly! I have a hot dirty chai and it was delicious!!

Oh, my, this was a wonderful experience. So much food, such great service. The students did a great…read morejob preparing and cooking and serving the 3 courses plus the extras (baker bread, olive oil with spices, a cucumber drink). It is a great place for an intimate date or a chat with a friend. We are planning to go back this following week. Looking forward to the yummy treats.

Amazing!! Great service provided by the students. The master chefs were very professional in…read moresharing details about the menu and the program. The food was amazing!!! Very nice restaurant set up. I ordered a extra meal for a party of 4 so we could all try every dish and I figured the portions would be small.. WRONG! They do have to go boxes!! At $25 a person, this is a steal and an amazing EXPERIENCE!!

Everything was amazing! Super friendly service and explained any questions we had. The donuts were…read moreso tasty and so was the burrito! Absolutely loved all of the amazing artwork inside and outside the bakery.

After much anticipation, they finally opened and we were able to try our usual Sunday morning…read morebreakfast. We had their menudo, barbacoa, francesito bread and lastly their pan dulce. The menudo was good, it had good portions of both pozole and carnitas. The broth was very flavorful and not spicy at all. In my opinion, it would've been perfect if it were to have been spicy! I purchased two big cups to go and each one came with one bread, a little packet of crushed red pepper and one of oregano, a spoon and some napkins. They missed the onion. The barbacoa was good, not greasy at all and had really good flavor. I purchased half a pound and it came with 4 corn tortillas, 2 little plastic containers with onion mixed with cilantro, a little container of red salsa, which was good and spicy! The pan dulce was really good and tasty! The francesito bread was good, I think this bread tastes the same everywhere you get it. Highly recommend this bakery! The service was good, I showed up and nobody was there. I was greeted as soon as I walked in and was in and out in less than 10 minutes. The place was remodeled and they did a really good job considering the previous bakery that was there. Looking forward to trying their other food options.

: came for coffee, left with backup soup…read more This new spot is such a nice . Open and roomy, with quieter corners, seating at different heights, and - . They let you settle in and do your thing. One guy had an entire workstation plugged in like he'd relocated his office. Honestly, I get it. There's live music, open mics, karaoke, workshops, even Pilates. Plenty of parking, too! I appreciated the water station, sugars and condiments, and clean, stocked bathrooms with a baby-changing station. They even had two toilet-paper dispensers. Yes, I noticed. Those little details matter when someone has mobility issues. ? Fair prices and sizes, but my two picks weren't quite for me. The looked beautiful, but I couldn't taste much apple. The cinnamon mostly sat on top, so my first sip came with a mouthful of powder. Maybe I needed to stir. The wasn't my thing either. Others seemed happy with their drinks, so don't judge the whole menu by my choices! I'd try the Miso Caramel Latte next. , ? . I got the , $11 with a side, and asked to swap regular mayo for the jalapeño garlic mayo from their Torta de Chavo. They did it without an extra charge. Such a good swap! For my side, I picked the cream of mushroom soup. ' . So good I ordered more to take home. I take my soup opportunities seriously. The menu also has breakfast burritos, pancakes, salads, a garbanzo "tuna" sandwich, and pastries. Breakfast is listed from 8 AM to 4 PM, with lunch from 11 AM to 4 PM. It got busy, but the two people up front kept things moving. I'll definitely return for the food and that relaxed vibe. A great addition to the neighborhood. They weren't on Buy Local when I checked. Hopefully they'll join so we can get cashback, too! * @verso.elpaso 2711 N. Stanton St., El Paso, TX 79902 #ToDoElPaso #VersoElPaso #ElPasoFood #ElPasoCoffee #SupportLocalElPaso

Incredibly slow service. There's no reason why it should take 45 mins to get an iced coffee. Don't…read morecome here, there are plenty of coffee shops around that will deliver better, quicker service.

First, let me tell you about this adorable little place. It's open early and you can grab your food…read moreand get to work. The employees are so friendly and they're very quick. The prices are absolutely amazing for the quality and quantity that you get. And I must say my sugar-free caramel morning latte was just delicious. Take a look at the pictures be sure and read the menu. This adorable little place is really well designed the colors are fantastic and oh my goodness you've got to see the bathrooms. Yes I did say the bathrooms. They're gorgeous. Somebody really spent some cash in the bathrooms lol!! And it was sparkling clean, you know that really does matter. The restaurant was spotlessly clean and I like that especially when I'm dropping by for breakfast! Again, the places adorable prices are right. It's a quick In-N-Out or sit down and enjoy yourself like I'm doing now. The choice is yours. But don't miss this adorable little place in El Paso.

The coffee and drinks were amazing, the sandwiches were even better! The only thing I have to…read moremention is the customer service ... The girl at the front taking orders couldn't bother to smile when taking the order? It just made us feel like we were bothering her as customers. She asked my husband "Are you aware of what the ube coconut cloud comes with?" in sort of a condescending way... my husband loves ube flavor so it was just an awkward and uncomfortable situation altogether. We genuinely enjoyed the drinks/food and it was clean and nice in there, I just hope management will see this and teach better customer service ... a smile goes a really long way.