We were overwhelmed by the attention not lavished upon us. We walked in about 6pm. Couple of guys behind the counter nodded hello's. Husband said "We are meeting someone." No response. [This would have been the time to say "oh, okay, let us know when you are ready to order."] I grabbed a menu. Looked around - no one to seat us. There no sign that said "Place your order here." Nowhere on the menu did it indicate whether a wait person would help us or if we had to approach the counter to order. Families were seated and eating at about half the tables. Seated ourselves - right beside the counter, near the kitchen(?) door. A woman was in and out the door delivering food to tables. She looked at us but never spoke to us. All three employees looked at us but not one said a word to us. No one stopped to explain "how it works" there. Our friend arrived. We chatted and he had to leave. No one had bothered to ask us if we were ready to order or needed anything. We left. We had been there 30 minutes. Very few people came in after we did. Food looked good. Place was clean. We have both worked in the food industry. Never have we ever ignored customers. Never have we been so ignored. Sorry Root Cellar, not sorry. We won't go back. read more

Great quick lunch place, healthy options and good prices. Loved the salad sample plate. The deserts looked amazing. Seems like a new subdivision going in the area so this place should do fine. Nice option on 15/501 going to or from Chapel Hill. read more

You really just can't depend on any restaurant to safely provide gluten free food. The Root Cellar seemed so helpful and courteous regarding my gluten allergy, yet when my food got home, there was the bread, adhered securely to the melted cheese of my burger, sitting there, daring me to turn around, exhausted and drive all the way back to the restaurant to get another. Forget that, I made popcorn instead and threw my cheeseburger into the woods for the coyotes. I'm not going back. The front of house staff was lovely but the idiot in the kitchen should be fired. read more

We had triple decker sandwiches and I got some really big cookies to take home. It's a bit pricey though. read more

Cafe Root Cellar - Great sandwiches. Triple Decker was amazing. Cookies are huge. No pickle though . $10 just for the sandwich. - American Near Me - Pittsboro, North Carolina

We bought cake and drinks from the Root Cellar, and have been there many times in the past, the food has always been fairly descent- but not really worth the money. Today is the last time i will ever attempt to go there. Like I said, we bought cake and drinks for the four of us from them- and sat down in their very large, COMPLETELY unoccupied patio area. I repeat, there was NO ONE ELSE sitting outside. We bought pizza from Marcos to go with our drinks and cake, because our 7 year old twins wouldn't likely eat anything from their menu. So we proceeded to eat our lunch- not bothering anyone. We were asked to leave because of our outside food. Now- for those that don't already know- Marcos is attached to this shopping area, and is also the food served by the House of Hops that SHARES the patio with The Root Cellar. It wouldn't even have been that bad- had the employee (the young man) been completely rude about it, asking if I had read the sign, even after i explained that we were paying customers. read more

Finally a great place to eat in Pittsboro. Food full of flavor, fresh and creative! Ingredients from local farms what I love! Can eat there everyday! read more

Thought we'd give a try to Root Cellar. Very, very disappointed. Our cashier was not knowledgeable on the menu or beer selection. When asked what Buffalo "veggie chicken" wrap was he said they can make it with "real chicken". I said yes. Will talk about the meals in a minute. Went out to our table and all dirty (place was not busy). I started wiping one off with napkins and server came over with beers and then walked away? When my wife walked back in for more napkins the same server said to her, "I'll let you go first so you can get the door for me". When Buffalo Pita came there were 3 chicken nuggets on pita and unsure if it was chicken. Had it with the garlic fries and very little garlic on the fries. My wife had Thai Chicken Wrap. It was also bland and dry. Chicken hard and over cooked. Worst meal we've had in years and first on Yelp below a 4/5 in awhile. read more

We have recently moved to the area and already eaten here three times. The breakfast is great. All the items we ordered were flavorful without being greasy or over flavored. For example the tortillas are soft and tasty on the breakfast burrito. Soup was also good at lunch with a turmeric flavor and not too salty. It is counter service, but the people who take the orders and the ones who bring out the food have a great attitude and friendly demeanor. Overall, for Pittsboro, i would consider this high end. We'll be back for sure. read more

Had an excellent dinner here tonight! All of the staff were welcoming and eager to please when we arrived. I came for the fish and chips special advertised on Facebook. She had the shrimp and grits off the regular menu. We split a bowl of some of the best soup I've ever had - the creamy vegetable. OMG that soup was so good on a cold rainy day like today. My fish and chips was perfect - nice crispy batter and delicious fish with chips and slaw! The shrimp and grits is excellent as well...have had it twice in previous visits. Did I mention the creamy vegetable soup that should be a regular menu item? :) Joking aside Root Cellar is a great place to get a consistently good meal and I recommend them highly. read more

The food is fantastic with a great selection. A little slow and needs some training but they are brand new. It would also help to know prices of sides not posted on any of the menus. read more

Cafe Root Cellar - Breakfast menu - American Near Me - Pittsboro, North Carolina

i went with some friends for the Friday fish fry. We all ordered the fish run. The picture on the counter advertising the fish fry showed 2 pieces of fish and some fires. If took a while but we finally got our food we all shocked by the portion size compared to the photo. we got one small piece of fish some fries and a condiment cup of coleslaw. The flavor of the fish was ok, I would consider it average. we were all underwhelmed and disappointed. Defiantly not worth the money. read more

Love the place and the owners and the food is really good. The cakes are my favorite especially the carrot cake. read more

Cafe Root Cellar - American Near Me - Pittsboro, North Carolina

Kudos to the owners of Root Cellar in Chapel Hill for opening another Enid in Pittsboro. Lauren was our cashier and she has something special about her; a warmth and friendly disposition one rarely finds in food service any longer. The chicken Caesar BLT was enough for 2 hungry people. The BLT great and fries fresh. Love the roll up doors to give the whole restaurant an open air feeling. This is not a fancy place, dress in your garden clothes and enjoy the food and feel of the place. read more

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Great place for a quick bite. Fresh food, decent portions. Very friendly personal. I will be back when in the area.

Food not worth the long delivery time. There were only about 3 tables seated when we ordered our food at counter at 9am. It took 30 minutes to receive our breakfast biscuit and farm plate order - the second and third items on the menu. After 18 minutes I went to the order counter to inquire about my order thinking something went wrong when I saw kitchen staff chit chatting with customer at the bar. When food was delivered 30 minutes after ordering I asked why it took 30 minutes to deliver our food. I was given excuses by the chit chatter that call in orders and table ahead of me were prioritized over our order. Millennial class service without a smile is what you can expect at The Root Cellar Cafe. The food was good but it isn't worth the wait. read more

Wow!!! Best breakfast in town! Local, fresh and huge portions with fair prices! Very pleased!

Nice laid back atmosphere. Good selection on the menu. My brisket was good and tender. Needed to be trimmed better, 2 inch square piece of fat on two of the three slices. Good sweet potato hash with it. One of my party ordered a sandwich without lettuce but it came with, which was fixed immediately. I give it a try again. read more

Lovely ambience, helpful staff and delicious food! We sat outside and enjoyed a lovely lunch

I have been three times. Tried a wrap made into a salad, a burger, and then the NC rueben. Everything is fresh & tasty but portions are not generous. I would at least like a pickle spear with my rueben! $9 sandwich with no side. Burger was raw as no one asked me how i wanted it cooked and then there was no avenue for sending it back other than standing in line and waiting. One thing I wish they would do is ask you how your food is after its been served but there is no service so I am not sure why i have been tipping up front. We ordered dessert with our meal and had to ask for it, and it was served at the table in a plastic box instead of a plate which made it awkward to eat. No recycling containers available for all the plastic. But I am very glad to have more choices here, I really am. read more

noisy, bare bones atmosphere. Sandwich was missing 2 items but when mentioned this to cashier, I got a blank look. Well, if you want a kind of small sandwich missing cheese and tomatoes, this is the place for you. No one to fix errors was available. Expensive specialty coffee was half foam. Think they could do better than one cashier (order-taker) on a Saturday read more

This is one of my favorite lunch spots because the food is so filling but also flavorful and fresh. The menu has a good variety of sandwiches and interesting takes on classics (ie. the turkey club with brie cheese) and i enjoy trying these different recipes read more

I just waited 20 minutes for a smoothie that I'm not even enjoying. My other experiences have been good so maybe it was just the barista..

Humm. Has potential with the nice patio. When I came it was obviously a newly opened place. The beer I ordered from the menu was not available, and the beer I got was served in a warm glass. read more

Nice to have this place open and in town. If you are looking for a good sandwich this place is it, better than most. They are still working out the kinks on service, not everyone knows how to use the screen, but I am sure that will get worked out. They are aren't much for sides...when I asked they told me I could grab a bag of chips. (Hopefully other sides will get added later.) We got the Rueben, Triple Decker and Turkey BBQ. All were very good. Desserts were off the chart too, giant chocolate cake, brownies and cookies. Huge! Awkward moment at register, asks for tip prior to being served and when I tried to by-pass it, screen took me back until I entered 0. (I left a tip on the table, I don't like the concept of being asked prior to service and all they do is bring your food to the table.) Maybe I don't know how to use the screen either! Hah! Nice setting. Parking is awkward because it is around the corner. Patio looks great for when it warms up. Overall good marks...happy to have another place to eat in Pittsboro. read more

Great coffee, pastries and breakfast biscuits!! Great variety of healthy and comfort food options, all made with high quality ingredients.

Food was very good, however sandwich didn't come with any sides (not even chips). They hit you up for a tip when you order at the counter, which you can decline. They bring food out but you bus your own table and get your own drinks. So basically, like Hardee's. read more

I love their Chapel Hill location and finally had a chance to go the Pittsboro location. It's even cooler at this location. I enjoy the fresher ambiance and the same old great customer service. They have mastered the fast casual concept. Their Reuben was great and my guest had the BBQ Turkey sandwich and enjoyed it. This is a great addition to Pittsboro and great place to meet clients. read more

We met my daughter and her family for dinner and the food was great! I had the ham and Brie sandwich and my husband had the NC Reuben. Both were a good size and not too expensive. We shared a fresh broccoli salad with sliced almonds and dried cranberries which was good as well. They have a nice kids menu too! My grandson had a cheeseburger slider and an excellent fruit cup. It's a great place to take kids. It's self serve and you bus your own table, what a great way to keep the cost of eating out down. read more

The root cellar cafe is a solid option for weekend brunch for us. They usually have a fantastic special, and the grits are always perfectly seasoned. They also have some tasty sandwich options for lunch, and I appreciate that they offer gluten free bread. The outdoor seating is also quite nice. All in all, a nice addition for little Pittsboro! read more

One of the more recent spots in Pittsboro, they have something on the menu for everyone, a great place for breakfast, lunch or dinner. And they also have some of the best cakes you will ever taste. read more

The Root Cellar hits the spot every time and has become a family favorite! Right when you walk in the door the atmosphere is warming and inviting from the decor, layout, employees, and open space!! The food is delicious! They offer a variety of menu options to please anyone. A few of my favorites include the Chicken Cesar Wrap, Cubano, pizza specials, Burger dinner option, and the vegetarian Bowl dinner option. You honestly can't go wrong with anything!! read more

Great service, friendly staff and an really good food. The Veggie Burger is amazing. Not all those fillers most places use - Just really one of the best I have had!!! I'm not a meat eater but my dad did rave about his beef burger as well. Give it a try!!! read more

This a neat restaurant and cafe in a brand new shopping center. Definitely recommend giving it a try. The staff are super nice. It's fun and comfortable. A few more pluses: shaded outdoor seating with a garden, locally sourced food, old timey candy, really well thought out interior and decor. I hope it does well and I hope other reviewers that have no concept of a new restaurant or new staff and expect perfection try again soon. (I'm not affiliated with the cafe. Just a tourist that can recognize a place with promise. ) read more

We've given it a good chance. Tried several menu items and specials. Unfortunately the food is mediocre at best. Poorly prepared food and lazy shortcuts make for a less than desirable experience. read more

The worst Banh Mi I've ever had. If you don't know how to make this sandwich the RIGHT way then don't put it in the menu just to be hip. Saltiest fries. Not impressed and slow slow sliw read more

Excellent food in a relaxed setting. Shrimp and grits dinner was perfectly prepared and a fair portion for the price. I've also enjoyed sandwiches here and the desserts look fabulous though I haven't given in yet. read more

One of my favorite spots in Chapel Hill for years and now they are in Pittsboro! Down home meals for breakfast, lunch and dinner, and plenty of healthy options and kid friendly. great coffee too! read more

This is the best new place to eat in Pittsboro-hands down! The atmosphere is perfect- laid back and surrounded by beautiful antiques! The food was delicious! I've had the buffalo "chicken" wrap, the breakfast quesadillas, and a couple different dinner specials. Every time I left asking, "When am I coming back?!" Can't wait for early spring nights because a seat next to that outdoor fire pit is calling my name!! read more

Fantastic chai tea. It's hard to get one that keeps a full flavor with the foamed milk, but they nailed it.

My family and I have enjoyed Chapel Hill location and were really excited to see the new location. We order the Paleo meals for the week and they are always terrific. Enough food for two plus enough for lunch the next day. I have used their catering services for our local company a couple of times and they have come through with flying colors, the breakfast casseroles are awesome. The Cubano sandwich is my go to at lunch and I also enjoy the Farm Plate after a long bike ride on the ATT. Love the ham! It's nice to see that they hire High School kids, can be a challenge, but every time I go in everyone seems to be in a cheerful mood and happy to serve. read more