Very rude/offensive owner/employee KJ.
I've worked in the bldg over 13 years now and any and everyone can vouch that I'm a very considerate and respectful individual. This place surely takes color into account when providing good customer service.
Ive had several run ins in the past with rude unprofessional behaviour here specifically and stopped coming for 2 years. I was willing to let it go under new management, but today was beyond acceptable the way in which I was treated. Ive noticed they talk to people from different backgrounds differently and don't provide the same service or greetings.
I've ordered the bacon and egg omelette with no cheese and wheat toast all week (at least 3 or 4 times, they know me and I speak clearly), and today they got my order wrong. They made a bacon egg/cheese sandwich and KJ blamed me. KJ raised his voice throwing his hands around and stating "You always talking and talk too much when ordering". I reminded him that I have never ordered and been speaking to anyone else or on the phone and that I was offended by the way he spoke to me. He apologized only after he had clearly offended me and I was not ok with it. It didn't change why he did it and I wanted to know why...he walked away as I told him I would never come back to this establishment. I don't yell, raise my voice or do ignorant things so it made no sense for him to speak that way over his mistake. After all these years, I was literally just another person of color and thats all he saw and the only reason he spoke like that to me.
This isn't acceptable treatment of anyone let alone someone who's had nothing but cordial conversations and greetings. I can't reccomend any person of color frequent this place, and I'm sure many have experienced the same.
I won't waste another penny somewhere where I have to make the staff comfortable with me as a human. read more