Man oh man, what a hard review to write here.
Obviously I came for the name, what a fun and funny name. My family and our friends who were in town from England. We HAD to go so they could tell everyone at home.
We got there and it was so silent in the dining room. Silent like a library.... My friends young children all of a sudden, by comparison to the vacuum of noise, sounded like steam trains blaring through intersections nonstop. We should by the reception counter for about 5 minutes before one of the staff finally welcomed us and told us where to sit. 3 other staff members had seen us and were visibly NOT making eye contact.
Now, we are sat and going over the menu. About 6 minutes later, our waiter had come to ask if he could borrow one of our 5 menus for a new customer, explaining they don't have many menus. (Well, sure, no problem, we will share.) **weird though**
*The waiter is on something. His mannerisms are weird, maybe he's just high, but he did some weird things with his foot and he sounded stoned. *
Ok, he's back to take our order. Honestly he is nice as can be and patient. My family ordered both types of spring rolls, a dry vermicelli noodle, a pork, rice, egg dish and a #44 beef pho. He explained in great detail, a soursop beverage that my son wanted to try.
It gets fun here. In a few spots in the restaurant, they advertise buttons/pins and shirts you can buy. How fun and funny to have a in that says "I survived Bich Nga". The signs say to pick which number of button you want and tell the waiter, so I tell him I'd like the number 1. Well. They don't sell them there. He says to order off of their Etsy or their social media. What a big bummer. The name is too funny to not have this for sale right there. My friend was especially bummed to not have one to bring home to England. Oh well I guess... they're missing out on this awesome way to make some extra money.
Next he took my friends family's order, a pork and egg dish, a duck soup and a chicken noodle soup for their young kids.
The food came out as it was done so it left our meals a little staggered but that's ok with me. Our spring rolls were super good, the dry vermicelli was good but a bit unexciting, it came with a couple sauces that were fantastic. The pork, egg, rice dish was phenomenal, seriously soooo good. Then he brought out my friends family's food. He came over about 10 minutes later to check on us and I told him we were still missing our pho. He was shocked. Went away for another 10 minutes and came back and checked on us. We were pretty much done by now. I told him we never got our pho but to go ahead and take it off the check. He was shocked and said "no, no" he came back with the duck soup that our friend had ordered and told us that they accidentally gave our soup to our friend and here is his soup.....(?) I don't want duck soup.
My friend was cracking up as her husband had been commenting the whole meal about how he did not like his soup(my pho). He was full so handed a gently consumed bowl of beef pho towards our side. We tried it and it really needed our personal touch but as we were full now, I don't feel I can honestly review the pho. It was bland as it sat.
So, duck soup, we had to try it as we were paying for it. It was good. Very oily as duck is, but tasty. The duck itself was not my favorite but the broth was very flavorful.
Ok, another 20 minutes has gone by and we don't have a check. The library patrons are growing more and more annoyed with the freight train of children who are bored off their butts now. My friend and I take the kids out of there to freely make noise in the parking lot. On our way out, we walk past the "cashier" who again, AVOIDS EYE CONTACT. ???? We were so excited to be out of there.
The whole vibe is off. The food is great. If you're looking for a perplexing experience that comes free with good food, I recommend you try this place. If you're looking for good food, great staff and a great ambiance, save yourself from coming here.
I wanted to write a rave review but man was it just too awkward. read more