Cafe Aroma is located just inside the Valley River Center (at the entrance nearest Fuji Japanese Steakhouse). They are a small independent coffee shop with locally sourced products. I believe this is their only location. I ordered an Americano with Gingerbread syrup (sf) & oat milk. The drink was made promptly by friendly baristas and the quality of the beverage was excellent. This is a great coffee option when you're spending time at the Valley River Center. read more

Cafe Aroma - Hot drink for a cold day! Gingerbread Americano with oat milk :-) - Coffee & Tea Near Me - Eugene, Oregon

Highly recommend! My partner and I have been wanting to try this place, and let me just say i am so happy that we did!! there were so many options to choose from but i ended up getting a pumpkin churro cold brew and it was so yummy!!My partner decided on a peppermint latte and it was also very good ( we will probably order with extra peppermint next time but that is personal preference) The owner was so kind and helpful! and the shop was so cute with a bunch of goodies for sale that i can't wait to see more of next time! read more

Cafe Aroma - Pumpkin Churro Cold Brew and Peppermint Latte. - Coffee & Tea Near Me - Eugene, Oregon

I'm pretty sure it was Daisy who served me most recently. She was fun to chat and efficiently made my tasty peppermint white mocha. I am not often in the mall, but when I am I always stop by Cafe Aroma as a treat for doing whatever it was I had to go to the mall for! They do have lots of little tables if you have time to sit, it's much more restful than the food court. Hey yelp I already mentioned efficient service let's see that green check mark . There it is. They also have little fifty things and decent enough pastries. read more

Cafe Aroma - General view so you know what you're looking for. - Coffee & Tea Near Me - Eugene, Oregon

Grace, the batista, was all by herself on a busy, pre-Christmas evening. She did a great job of staying on top of the orders. She seemed to alternate taking orders with making drinks. I think she did that very well. BTW, they have a good assortment of pastries. read more

As good as any of the other coffee places in town - like human bean, Dutch brothers and so forth. We like it and we are pretty picky about our coffee. Thumbs up read more

Great! Daisy was great and very helpful and friendly! The sugar free chocolate milk was very good!

The place is clean and well kept, and conveniently located, the people are great, easy to talk to, fast and they know what they are doing. What else could you ask for. read more

Best coffee around! Sweet employees and the manager Daisy makes the best drinks. Looked forward to a mocha here after my travels and being disappointed elsewhere. read more

I got a mocha here on Christmas Eve morning and the barista Daisy couldn't have been more cheerful or helpful. I had a delicious beverage and thought, "This would be a great place to meet a friend for coffee." Thanks Daisy! read more

Incredibly dry donuts. poor costumer service. Burnt shots. Not what it use to be. Oh, and that dry donut was $3.

Best coffee on the north side of the river. Great staff, very friendly and approachable.

I started going to cafe aroma a few months ago and every time Emma makes the best surprise redbulls! Super nice girl who makes super yummy coffee read more

Was ecstatic to try the Tucson Afternoon special with almond and Mexican chocolate. I ordered a medium iced coffee, but could have finished an extra large. Hope to return soon. Barista was super nice and quick! read more

Gross tasting and grossly overpriced. Paid $5 for this 12 oz latte and it tastes like crap. read more

Cafe Aroma - Paid $5 for a 12 oz latte and it tastes like crap - Coffee & Tea Near Me - Eugene, Oregon

I recently visited your stand for the first time. I was absolutely not disappointed. I was greeted with such kindness by Stella. She helped me decide what perfect drink to get. She was efficient along with being extremely sweet in her customer service. read more

My husband and I went in here a couple days ago, as we were shopping and it was nice to walk around with some hot tea/coffee. Next time I'll walk across the parking lot to Starbucks. We went in and ordered. My husband ordered for me, as I was having trouble focusing on the menu given I had a fractured nose. The woman who took our order had zero personality. Greeting consisted of,"hi." Nothing else. It wasn't even a warm hi, it was hi with the grumpy sigh attached to it. Not impressed here to start with, and it goes downhill from here. So as I said earlier, the point of stopping in here was to have HOT tea/coffee to take with us shopping. I had a chai latte. It literally took 8 seconds for it to be made. I didn't even have time to take my phone out of my pocket and open any apps. It was either pre-made, or she threw it into a cup and handed it off. As I was walking away, I told my husband it wasn't hot. He was fine with it being room temperature, but I wasn't. He pointed out how long he has to wait at Starbucks versus this place. I'm like, that's because they take time and actually make a drink, plus steam it so it's hot. Plus Starbucks employees have a personality, and are social. You know, be warm and memorable, so someone wants to come back? Yeah, didn't happen here. Would I return? Highly unlikely. I don't visit here a lot, mostly when I'm out doing holiday shopping and it's great for warming up my hands in chilly weather. When my drink is room temperature, it defeats the purpose of wanting a hot drink. Plus it being served by someone with no personality? Yeah, there's far better coffee shops out there. read more

Pricy, stale pastries. Didn't try the coffee, cute place. $3.85 for a nasty croissant.

The drip coffee is good. Nothing wrong with the service when I went there, just don't expect red carpet service.

Honestly greqt coffee, but being personable or friendly is a huge deal. My girlfriend and myself walked away feeling the two girls working were rude and absolutely not friendly. As if doing their job was a nightmare. And our orders were simply with no special requests. Don't recommend if you are having a great day and want to stay away from black clouds. read more

Worst service I've ever had. Worker who said she owned Cafe Aroma asked me to get a mask and when I did she wouldn't serve me coffee. Continued to be rude to me and denied me service read more

If i could rare zero i would, paid $5 for a blended rockstar drink thats basically liquid in a cup, not much blending happened. Then she tried to put it in a small plastic cup with OVER half still left in the blender, if i pull out a full rockstar from your little mini fridge in front i would expect to get my full rockstar in return and not half of it lol Who ever is training these girls needs to be tought how to make actual coffee as well, ive had the worst tasing latte in my life from this place. How does one even burn their shot? Terrible coffee, shorting what i paid for in full, not worth it. read more

****If i could give zero stars, I would have. I was entirely disappointed. The snippy young woman at the register was rude, and making snide remarks while bickering with a coworker. After giving my order, she distainfully rolled her eyes at me in annoyance and said "what?" I patiently gave my order again, to the tune of $6+, and they still got it wrong. It was awful. read more

While I was waiting for the girl behind the counter to ring me up, the girl behind me started talking to the employee. I found out the girl who was making my beverage worked at an adult shop and how she just got tired of it....ok, so maybe stuff like that shouldn't be talked about in front of customers. If the girl who was behind me was also an employee, she should know better than to proceed with conversation during a customer's transaction. I'm thinking that the girl at the counter has no healthy boundaries and has no clue what professionalism is about. My drink that she made was nothing to get excited about either, just saying. read more

Avoid this place!! Horrible customer service and the worst high price coffee that had no taste! Our Carmel latte tasted like milk and ice water! I don't know how this place stays in business, over priced for crappy service. McDonald's coffee is better & the service. read more

3*Café Aroma Valley River Center Nice coffee drinks Have other liquid refreshments and snacks Friendly staff read more

Sub par iced mocha. Staff was friendly enough. My buddy ordered a black tea - not sure how they screwed that up. Not the experience we were hoping for. This place makes Starbucks seem luxurious. read more

Their teas, coffees, and scones are fantastic! By far my favorite cafe in the area so far. Also, staff is very kind.

I'm not a coffee drinker but their loose leaf tea, Orange spice is amazing!! I use to buy my loose leaf tea when we went to southern CA each year, not so anymore! So with that said I am patiently waiting for them to re-open when we can "move about the planet!" read more

The coffee here is wonderful but more than anything, the service makes the experience for me. I feel like I'm home every time I visit Cafe Aroma. The ladies there know my order and are super fast and friendly. If I could rate them higher, I would. Also, super excited to see they have quiche in now. I've had a lot of bad quiche in my life so I was a bit apprehensive at first, but I'm glad I gave this one a try. Will definitely be getting breakfast here more often. read more

I have never had a good cup of coffee here. Today my husband ordered hot chocolate and it was lukewarm and had chunks of powder in it. I don't know about the customer service, but I do know it sucks to work at the mall and if the employees aren't happy it is probably a tepid place to work. read more

Shameful customer service. I go here often because of a favorite drink on the menu, but it's become more & more difficult to justify the visit due to the smileless, indifferent, unhappy girls who work there. If you dont enjoy your job, perhaps it's time to find another job that does not require customer service skills. You make buying a coffee a very disappointing experience. At least pretend you care a little bit. read more

06/30/18 around 6:30p. Great service and friendly conversation. The iced coffee was perfect! I left an item behind and the man working ran up to us to return it. He was thoughtful and courteous. :) read more

I went to Cafe Aroma with a friend today. Her drink came up very quickly, while mine was taking awhile. After about 5 minutes I asked about my drink - a small almond milk late, to which the barista's snarky reply was "oh cool." She then started to make my drink after forgetting to do so earlier. Rude. And a $1 charge for almond milk? Lame. read more