I enjoyed living at Paramount Lofts! The staff and management are a like a family and were very…read moreresponsive and helpful. The spaces are nice and the location is great. Check it out!

The building itself is fine. The staff is the issue. They're constantly firing and hiring new…read morestaff. Probably for good reason. Some staff are extremely rude. Been there for over 2+ years with my boyfriend and this new employee decides that if she has "never seen me before" that I don't reside there and I'm taking my boyfriends packages with MY name on them. She didn't bother to ask for my ID. She didn't bother to check my text AND email notifications. She made an assumption that literally made no sense and harassed me before, during, and after I picked up my packages with MY name on them. She then called after because my boyfriend told her to apologize, but she called me in a fake voice to give me a fake apology and admit no wrong she's done. She denies any disrespect she exuded. She clearly doesn't know how to do her job or be a working professional, which won't get her very far. But paramount lofts allows employees like her. At least temporarily.

I have been living here for few years and the roach problem is ridiculous. I am so frustrated and…read moreanxiety-ridden seeing roaches in my apartment, the laundry, and other common areas. The fact that this problem has never gone away the whole time I have been here makes me believe that management is not doing enough to deal with the roach infestation. The worst part is they advertise this place as a luxury apartment. If that is the case, there shouldn't be any roaches here.

My son had an apartment there from last August 2024 to May 2025. He was on the 8th floor and…read moreoverall, I would say it's good building. I didn't have many maintenance problems but if I did, they would immediately, fix it. The management team was also responsive to any questions I had. The workout room is nice and the pool is great! The people at the security desk were helpful, as well. Once in awhile, there was a problem to unload your car but never a huge issue. It's literally across the way from Trader Joes! Only tweak that you probably couldn't fix is the smell on the floor. People cook and the smell is strong. Towards the end of his stay, he had a roach in his apartment, and they sprayed once a week per your request. Is this normal? I guess. When we took one last look around by the workout room, we saw a dead roach and reported it to the security guy.

922 W Washington Boulevard - Circa 922 PARKING GARAGE VIA…read moreSPOT HERO This was an unmitigated disaster that lead to our being locked inside an adjacent private garage in an alley for close to an hour! We had to call CPD to be extricated though ultimately a very nice young lady who answered (855) 234-0260 granted us access to the garage after we had been freed from the wrong garage, but we missed our dinner reservation on one of the busiest days of the year!

I've been a resident here for the past 4 years. I've got nothing but great things to say. All of…read morethe staff are awesome!! They always reply quickly and handle any concerns I have. Maintenance is wonderful! I don't call them often, but the few times I've needed something repaired in my unit they arrive quickly. They have fun events for residents regularly. From themed events and cooking classes to comedy and self care days. The entire building is cleaned every day! The common areas are great, the gym is a nice size, and there's a coffee bar downstairs which is a great feature. The building is quiet, pet friendly, and great food and nightlife is just steps away!! The neighborhood is pretty quiet even with all the nightlife around the corner. Overall, I've enjoyed my experience here and I plan to stick around as long as possible.

NEMA is an impressive building all around. The amenities and the units look incredible. Everything…read moreis very modern. The views are stunning. The location is incredibly convenient. The building is still new, so there are some growing pains, but the management team is incredibly responsive, and really cares about making improvements. For example, the management company takes a regular survey of residents to find out what could be improved and started to make real improvements right away. They are incredibly attentive - which is really surprising for such a big building! As for the amenities, they are incredible! The gym is absolutely the best gym you can find in an apartment building in Chicago. That amenity alone is worth the cost of entry. But just wait until you see the rest of them!

WARNING - To current and future residence and dog owners: On July 31, 2025 a dog was mauled to…read moredeath in this building's dog run. Management knows about it, and despite the severity of what happened, no communication or update has been provided to residents, nor has there been any acknowledgment to the broader community. Understandably, this has created concern among dog owners who use the run daily and trust it to be a safe space. Many have only learned of the incident through word of mouth, social media, Citizen App, or directly from those involved. To date, management has not clarified what happened, how it is being addressed, or whether the dog responsible is still using the shared space. This isn't a small issue. A pet died in a shared amenity, and the people running this building have ignored it while continuing to market "luxury" living. That's not just careless, it's negligent. If you're thinking about moving here and you have a dog, understand that your pet's safety clearly isn't a priority.

This is a very nice building. I lived there for two years and the only thing I would change would…read morebe adding a small gym or some kind of common area. You obviously know going into it that CMK properties do not have amenities, hence the low assessment fees, but I missed having something extra! The building is very clean overall, and the people are friendly. The location is great, our unit had a nice view of the lake. The parking garage was nice, obviously small spots, like any other in the city. Also, it was nice to have dog bags in the back alley, which acts as a convenient doggy potty area. I also heard they will be putting in a large dog park behind the building, which will be really great for 1620 residents!

Great building. Purchased in 2007, love the building, neighborhood and love building manager (Jack…read moreBeebe) and maintenance (Martin), they are always very helpful. Great neighborhood to live in and just saw that it was rated the #2 place to live in 2016!! Can't beat that! http://www.nbcchicago.com/blogs/worth-the-trip/Zillow-Names-Hottest-Chicago-Neighborhoods-for-2016-365056691.html?_osource=SocialFlowFB_CHBrand

I lived in this building for 2.5 years as an owner and for the most part, I have enjoyed living in…read morethis building. It has a good mixed demographic as far as families, yuppies, students, etc. This vertical village is 33 floors, just under 500 units, and 7 floors of parking spots (with top floor being uncovered). There are not a lot of amenities (lacking fitness room, pool, community activity room) which I personally preferred because it kept assessments low. In fact, this is probably one of the lowest assessments for the highrises in the area. However, the building does have 24 hour doormen & security, package room for deliveries, dog run with complimentary bags, a dry cleaners, and well-stocked market in the building. A martial arts/yoga tenant now occupies one of the retail units as well. In my 2.5 years here, the building has gone through high Management turnover. We are on our second management company, and 4th manager so far. I have been happy with two of them. Sometimes I don't understand the things that the Board approves, but I'm sure every building has the same issues. I actually lived in 2 units in the building, the first being a rental with lake-facing views and a balcony. The issue I personally did not like about the units that faced east and west was that the second "bedroom" wasn't a true bedroom (i.e. windows) but just had a 3/4 wall sharing the kitchen. It felt like a cave. The unit I eventually bought was a south facing unit and even though it did not have a balcony, it had two true bedrooms with floor to ceiling windows in each room (master bedroom, great room and guest bedroom). It was light, it was airy, it was beautiful. Rarely did I ever need to turn on the heat during the winter. Location wise it has its pros and cons. I'll start off by saying t's a bit of a walk to Roosevelt station (red, orange and green lines). I had no problem walking during the warmer months, but rarely ever walked to the train during winter. The CTA buses stop right in front of the building though (the building also has a cab light). It has access to Grant Park, the Lake, Museum Campus and Northerly Island via the 18th Street bridge. I always used to walk to State Street shopping too. It is close to other daily necessities like groceries (Mariano's, Jewel Osco, Trader Joes, Target) if you find that the on-site market is too expensive (which it is). It's close to Chinatown, McCormick Place, and Soldier Field. Traffic can be a nightmare during game nights, and there is zoned permit parking required on some nearby streets. Move in/move out fees are kind of high (increased last year) but pretty much what all other high rise units are going at nowadays, and a small assessment occurred at the new year. Upon my move out, even though I paid and 'reserved' the elevator for a 4 hour time frame, the front desk/maintenance staff hadn't prepared the elevator at all the morning of (aka padded the elevator and added a "Do Not Use Elevator, Move In Progress" sign). So of course I had to go to the front desk and remind them. Speaking of front desk staff, there were probably 5 or 6. When the management company changed (when I first moved in) so did the front desk staff. I only like maybe 2 or 3 of them (2 girls and 1 guy Luis)... the others I felt were not hospitable, friendly and weren't doing their job most of the time (i.e. letting guests enter the building without contacting the unit first). Window washing occurred twice a year. It's amazing how much bird poop gets on your windows and how high spiders can live. Power washing the garage floors happened I think once a year. The garage had been replaced/repaired several times. The front desk lobby was remodeled. Corridor Carpeting is being replaced on all floors (Floors 2-6 were already done because of high traffic areas). Elevator landings will get a touch of color. I thought I'd live here a lot longer, but I couldn't pass up the opportunity of putting my unit on the market and selling at my price point.

Beware: the building has master control of the heating/cooling system. It's mid April and it's…read moreabout 80 degrees outside but since it's not "summer," the AC has not been switched on so there is no cool air. It's about 80 in the apartment. Nothing can be done about it other than a plethora of fans and keeping the blinds closed. It's absurd that you don't have control over your own climate. It's awful.

Wow My dream is to live downtown in condo…read more I worked in the loop for many years and I do miss it I walked or jumped on the train ,those were the carefree days Driving in Chicago sucks Anyways I was at this location because of a fashion show and cocktail party I actually met a resident of the building and she raved about it We were on the top level that housed a pool open pit fireplace open lay out for parties and events and view of Chicago's famous skyline was breathtaking Maybe one day

Went to the VIP grand opening for the Alta Roosevelt…read more The building is huge with lots of amenities. The south loop in it's finest! We were treated to food, food, and more food as well as delicous drinks and music as well as a tour of some of the apartments. There is a dog run and spa on property, a lounge with bowling on the second floor, along with a co-working space, a piano lounge on the 3rd floor, a huge exercise room on the fourth floor as well as an awesome pool, grilling area, bar/game area, and roof top landscape/garden area. Whirlpool appliances, track lighting, and finished cabinets in all the apartments along with location, location, location make the Alta Roosevelt a great building to live in.

While living here for over seven years has been wonderful, the nightmare of the past two years…read moresince the property manager changed has left me no other choice to call out the lack of communication and inability to address a major HVAC issue. For two years we have been living in an apartment with a non-functioning HVAC system. While the heat pump works fine, the AC doesn't. Yesterday the temperature outside climbed to 78 degrees. While most people think that is a nice feeling when outside, inside our apartment was different. It climbed to over 80 degrees! Imagine what it will be when it hits 90 degrees this summer!!!! We purchased thermometers recently since maintenance and management don't care to address the issue. You can see that we have put in work orders for a month to be labeled as "in progress". Management told us last year (May 2025) that a new unit was on order however, that was the last communication on this issue. The current unit is 20 years old. It is past being limped along and recommended to be replaced by two separate HVAC companies. At this point, we have very little recourse but social media to help other future residents understand what can be expected of any issues that arise. We have two older dogs that are suffering from this heat not to mention the lack of ability to get any proper rest at night with it being extremely hot. And to add insult to injury our power bill will be nearly $400 a month just to try and keep air flowing within the unit. They had no issue raising our rent over $300 a month in December, but can't help us have an inhabitable unit.

This place needs to be investigated for several reasons. I will hand it them, they have a pretty…read moredecent PR/Digital Marketing team as they make it seem so nice and prestigious when showing the units and hiding all the negative publicity/press. Notice how all the reviews seem to be stellar? Well thats because they use special software like IVY which incentivizes residents to leave good reviews as they are given points to redeem for gift cards etc. My Mother just moved to the City not long ago and I want a safe and nice place that was up to her standards. On Move In Day, all the cracks (literally and figuratively) started showing. From Mold to Exposed Pipes and disgusting appliances (so disgusting in fact, they gave her brand new ones), it was obvious it was not move in ready. 1. Deceptive Marketing Practices: When my Mother was touring the unit, Katie Ostrow showed her a unit that did not match the unit she would be in. She also stated that both East and West had the same features and amenities, which is absolutely false. The East side, which is the side that has the showroom apartment (the one they always show as it's decorated nicely) has a lounge with a Kitchen, Bar, Refrigerator and is much more elegant as well as accommodates much more people. The West side which in my opinion is the "lower end side" (just my opinion) simply has a lounge on the first floor which has no kitchen or eating area and has a bathroom which is shared with the staff as well as used for other reasons (I won't get into those reasons at the moment). I then was told by Jessica Greenway that the lounge was not even always available. It was a recent addition because Jessica (the Manager) stated that residents from the West should be able to have their own lounge area as well. So it goes to show you, which side is treated differently. 2: SAFETY AND CRIME!: This place is extremely unsafe in my opinion. MY MOTHER HAD SOMEONE ATTEMPT TO BREAK INTO HER APARTMENT! She called 911 and it seems like Management/Security told the Police who were dispatched they had it under control. Instead of my Mother being greeted by Officers in Uniform with Body Cams, a man in his 50's with a uniform that did not look like a Police Officers uniform came to her apartment accompanied by a young male in a hoodie and baggy pants (literally so baggy, if he ran he would tripped). He was condescending, rude and had the gall to ask my Mother "what do you want me to do". SIR, she called the police because she needed help. How are you asking someone what they want to be done when they called for help!? He refused to take a report and was not wearing a body cam. Seems like he COULDN'T TAKE A REPORT or WEAR A BODY CAM as maybe he was not a Police Officer or at the very least off duty. He did mention he was working over time. MANAGEMENT never even reached out to my Mother about the incident. SIMPLY GOOGLE S DELANO CT OR ROOSEVELT COLLECTION LOFTS CRIME OR SHOOTING. PEOPLE LITERALLY HAVE BEEN SHOT HERE SEVERAL TIMES. A DEAD BODY WAS EVEN FOUND IN THE GARBAGE!!!! IN THE RESIDENTIAL GARAGE THERE WAS A SHOOT OUT OF EPIC PROPORTIONS. MORE THAN A DOZEN GUNSHOTS. SO MUCH CRIME I CANT EVEN LIST IT. 3. STAFF ARE RUDE AND UNHELPFUL: Ofcourse they are nice when showing you the unit. Of course they are nice if you don't have a complaint. It's when you have a complaint, everything changes. It's like they become offended. Maybe choose a different job if you are easily offended. Looking at you Noah, Katie and Monique. 4. THE MANAGEMENT COMPANY IS BEING INVESTIGATED BY THE DOJ FOR COLLUSION AND ACTING LIKE A 'CARTEL'. YES THE D.O.J. USED THE WORD CARTEL. Bozzuto along with other Property Management Companies are sharing renters data in order to keep rent prices high it alleges. It also states they artificially are raising rent. 2600 for the SOUTH (South South Loop because it's literally on the edge of the South Loop) plus $250 for parking is ridiculous. You can find a better place with much better amenities, safety, location and did I mention SAFETY? 2600 for a 1 bedroom w/den (aka PONY ROOM, you know the one that the wall doesn't go to the ceiling?) which they advertise as two bedrooms.