We chose this building in part because of the advertised amenities, but our experience with them…read morehas been consistently disappointing, as has the level of responsiveness from the management office. * Sauna: To our knowledge, the sauna has been out of service since we moved in. It was working when we toured, but we have not seen it operational at any point since becoming residents. * Hot tub cleanliness: On February 28, 2026, when we turned on the hot tub jets, a grimy black film resembling dirt began accumulating in the water. I took photos that night (see attached). This raised serious concerns about maintenance and cleanliness. * Swimming lessons representation and lack of response: During our tour in November 2025, a leasing staff member told us that free swimming lessons were offered to renters, and we confirmed this multiple times because it mattered to us. After moving in, an onsite swimming instructor told us that, to his understanding, there are no free lessons. When we mentioned we had been told the lessons were free and asked whether he had heard similar questions from other residents, he told us yes. We emailed management on February 19, 2026 asking how to enroll or to clarify whether free lessons are offered, and as of March 1, 2026, we have not received any response. In other replies to reviews that complained about amenities, the rental office has said the hotel manages the amenities. But these amenities are still advertised as part of the residential experience, and from a resident perspective the distinction doesn't change the outcome--we relied on what was represented when deciding where to live. If these issues are resolved or clarified, I will update this review. For now, prospective residents should independently verify the current status and availability of any amenities that are important to them.

I had such a wonderful experiencing this building this was by far my top choice. The amenities are…read morephenomenal the deck the pool the cabanas the grills they have everything a sauna a steam room literally whatever you think they have they probably do. And it's in the best possible location. My overall experience touring here was a 10/10 thank you Kacy for explaining everything to me and being transparent about fees etc you were amazing so many good laughs and it was genuinely fun touring with you. I definitely recommend moving in here I'm praying that I'll be able to move-in because it's such a great community and location so fingers crossed I get this job and can move into that 1 bedroom you showed me!

Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!

The reason I am giving a great review is because of Serena. Serena has been wonderful since the day…read moreI moved in. Any issue that arises, she is the one to take care of it. She ensures the safety and comfortability of all of the residents and takes the time to make sure all individuals are taken care of. She is the heart of the gallery on wells and everyone else in the building agrees! We all know that there is an open door policy with her and feel comfortable enough to bring anything to her. She is always smiling, remembers everyone's name and is VERY professional.

This is my first time living in a "professionally" managed building. From my experience here, I…read morewould never pay for something like this again. My fiance and I have had issues since day 1. To name a few: -The Resident lounge is actually an employee lounge throughout the day as that is the only space the employees have to go to. -The grills have been broken since day 1. You have to bring down your own lighter, pick up the metal grates with your hands, and then light it to actually get it to work. -Once snow started in Chicago, the management team would not have the snow removed from common spaces making the grills, etc. inaccessible. -The key FOBs don't actually give you access to anything. I don't even know why they give them to all the residents when they don't work to get you into any of the common spaces. -They will randomly do renovations on a floor without providing any of the surrounding apartments a notice. This is very frustrating especially during a GLOBAL PANDEMIC when everyone is working from home. When you speak to the management team about these issues, they make you feel like you are the only one with problems and that everything is great about the building. That is not true as I have spoken to several residents who are frustrated with all the same issues. This experience has made me think twice about paying to live in a managed high rise building.

My wife and I have lived at Echelon for 2+ years and we absolutely love it. It is in the heart of…read moreRiver West/Fulton market and walking distance to EVERYTHING!! The building/leasing staff is extremely friendly and always available. If there is an issue with the apartment, they have onsite maintenance staff and get things fixed asap. The building has amazing amenities including: on site gym, pool, resident lounge, library, etc. If you have a car, they have an amazing ON SITE garage that leads up to the main lobby. Highly recommended!

Niche 905 nails the luxury high-rise feel with pretty finishes, solid amenities, and events 24/7…read more The rooftop pool alone is worth visiting. The surrounding area's still developing, but the building makes up for it.

AVOID NICHE 905! I…read morehave lived in multiple high-rises over the last 7 years and this building doesn't even come close to the amazing places I've lived in yet paying by FAR the most here for half of the great things about the other buildings. This is the only building on the planet with no freight/move-in elevators so they take the other elevator completely out of commission giving ONE elevator to 18 busy floors of 20ish units. I've waited 10+ minutes just to get in the elevator and have been late for work on multiple occasions because they give the elevator to people moving in during PEAK hours. To add insult to injury, the cold/unkind and totally apathetic leasing office takes the elevator ONE FLOOR UP AND DOWN instead of using the stairs. All the residents constantly look at each other in disbelief every time it happens. They never say hi to anyone and inconvenience residents on a daily basis. Resident Events are nonexistent and when they do, they're either BYOB (seriously?) cold cheap pizza or 1 seltzer. Gee, thanks! I really feel the appreciation and value of my $2908/mo for one small bedroom. Last but not least, between the drunk people fighting leaving LIQR Box next door and the addiction clinics lining the street - this is a pocket of River North that is totally unsafe. There are ALWAYS issues out front and was even accosted by someone mentally aill walking to my car out front one day. I called Neha in the leasing office (also the biggest culprit of riding the elevator one floor up and down) to help me get the garage open to run in. It was laughable how little she cared, zero sense of urgency and didn't even ask if I was okay or follow up with me. Why hire people who clearly don't give a flying f about residents or their jobs? What's the point? Skip the overpriced bedrooms, unfriendly leasing office, lack of any resident appreciation and concern for you as a human being and go literally anywhere else. There are a ton of beautiful and amazing buildings I wish I lived in instead of Niche. Their only saving grace is the amazing front desk staff (Sherrice and Durandt) and maintenance team which has kept me here. I wish I never lived here, the office team here is TERRIBLE and the only apartment I've ever regretted signing a lease with. RUN! Picture below of comical free cocktails they were giving out (one sip sized!)

We recently moved in and were very grateful to have found April to work with when signing our…read morelease! We stumbled on 215 W walking around Chicago after an apartment walk-through fell through and are so grateful. April's positive and accommodating attitude made the whole process seamless from start to finish. When we first moved in, we put in maintenance requests for very minor issue and the Team fixed the issue the same day. The building is kept clean and very well maintained. My only complaint -- and this is due to location, not the building or its staff -- is that the L is pretty loud, especially during rush hour. However, overall, would definitely recommend this building to anyone looking to live in the city of Chicago.

215 West is Awesome! Everything is Perfect. April and the Staff are Terrific and Welcoming!…read more Highly recommended!

Geoff is the greatest! I've been lucky to know Geoff for awhile now and he helped us with our last…read moremove into a rental 1bed/1bath a year ago. We were not in the market to buy so he helped us sift through all the 1 bedroom rentals available in River North. And even dedicated his weekends to accommodate our schedules for tours. He was fast at sending us options, focused in on what was important for us to have in a future home, helped call out some of the BS that leasing agents would say to us during tours, and made sure we got a good deal on our apartment in the end. Highly recommend Geoff and Z Chicago for all your Chicago apartment needs. If we were planning on buying in Chicago he would be our guy, no questions at all!

I can't say enough good things about Geoff from the start of the process to well after! I was a…read morefirst time home buyer who did a lot of research, but Geoff helped me feel confident and advised me on the right choices for my particular situation. He is wonderfully friendly and attentive - answering all of your questions and anticipating some you might not know to ask. He looks out for your best interest and gives thoughtful advice (even when that advice might make more work for him!). And he's genuine and extremely responsive. Can't recommend Geoff highly enough.

Such a great living environment and building management!…read more You truly feel safe in this building, as each access key only allows you to get into the floor that you live on. The individuals in the building are kind and always greet you when you run into them. You're in prime location, with being just a few minutes from both West Loop, River North, and South Loop. Further, Martha and her team are extremely responsive. They often decorate the building for various holidays and sometimes host building get togethers on the rooftop. Overall, highly recommend living here. It is worth it!

I have loved living here, you can't beat the location or the rooftop view! Walking distance to…read moreliterally anything you may need. All of the staff have been nice and accommodating. Since I've moved in Martha has always been prompt and with answering any questions I may have. Even though it's right downtown it's one of the most quietest places I've lived, and bonus points for being next to a dog park!

Allow me to introduce myself. My name is Parveen and I have really enjoyed my stay here at the…read moreStreeter. The staff are helpful and friendly. This building and its halls are kept spotless! Whenever I call maintenance they are always prompt and they get the job done. I am extremely picky about where I choose to live and the Streeter does not disappoint. I especially enjoy dealing with Noah who is always helpful, patient and friendly! The amenities are plentiful. The jacuzzi's are maintained and kept clean. Other buildings have failed in their attempt to keep their jacuzzi clean. Sauna and steam rooms are immaculate! They have a swimming pool adjacent to the jacuzzi. They have an awesome gym too! Close proximity to everything! Unbeatable!!! The Amazon package room is run well and they haven't lost a package yet. This is impressive and difficult to achieve. Elevators run smoothly and I never have to wait. The building really demonstrates how they care about their tenants and they take pride in their jobs and it shows. I have given them a five star rating because they earned it and they deserve to be praised for their work ethic and dedication to their tenants and the community. I highly recommend the Streeter. I cannot say enough good things about them! The Streeter is welcoming and I encourage everyone who wants a good quality of life and a clean environment to move to the Streeter. I stress to you all that this is the only place where I felt comfortable and at home. Highly satisfied.

Warning: South-facing units are a sauna and management isn't transparent…read more We were specifically told we'd have independent temperature control -- our #1 priority when signing -- but management quietly shut off the building A/C for the season without notifying tenants. Even with outside temps in the 30s & 40s and windows open, our south-facing apartment reached 82°F during the day and stayed at 76°F overnight. When we requested an early lease termination due to a medical condition that makes me sensitive to heat, management refused, falsely stating that allowing it would be discrimination against other tenants. They also refused any cost assistance to transfer units, despite the high cost and effort of having to move again. Even with a portable A/C and windows open, the temperature never drops below 74°F and still climbs to 80°F daily. It's made working from home impossible and sleeping uncomfortable. If temperature control or transparency matters to you, think twice before signing here -- particularly for south-facing units.

I made an appointment to see 3200 Lakeview apartments, then purchased a flight to Chicago from…read morePhiladelphia to come tour them. The company canceled the showing a few days before. I explained that I was flying in to apartment-hunt, the person didn't seem to care. If they care that little about new potential residents I can't imagine how poorly they treat their current residents.

This place is awesome! Great location, beautiful apartments, and excellent management…read more Pros: -Huge units in great condition -There is very little street noise despite being right on a busy intersection -The Target downstairs is extremely convenient, and public transit and lots of great restaurants are an easy walk (even in the winter) -Management is very responsive and communicates well. I lived here during the common area renovations and always received several days notice from Michele when there would be a brief water shutdown or the like. Any emails received a same day (usually same hour) response. -Extremely fair move out inspection. Not one of those places that tries to nickel and dime you on your way out. Cons: -Doors are thin and don't block noise from the hallways very well (sound coming through the walls was never an issue though!) Lived here from Sep 2019- Sep 2020. Only moved out because I left Chicago.

Haberdasher Square Lofts is the premier loft conversion in all of Chicago. A seamless combination…read moreof 2 different buildings brought together as one, one side is the "timber" side with timber beams and ceilings and the other side is the "concrete" side with mushroom columns and, in many concrete units the original "lunch box" floors. Most people balk at the assessment fee until you begin the laundry list of amenities and services that are included not the least of which is an on-site staff including the building manager, maintenance team and 24-hour doorman. Talk about security! Other amenities include gas (cooking and fireplace), water, cable TV, parking (indoor, lot and street), outdoor landscaping, snow removal, garbage removal, and on-site dry cleaner. Pets are allowed at Haberdasher and the new dog park nearby has been a real boon to residents. The east lobby is beautifully appointed and well-maintained and is where the cleverly disguised common mail box area is. The west lobby is just as beautifully appointed and leads to the on-site dry cleaner (!) The elevator in the west lobby is where you can gain the easiest access to the top floor where there is a hospitality room you can rent, a mens and a womens restroom, the free on-site gym and half basketball court. Here too is where you can access the roof top deck with it's sweeping views of the south, east and west side, or the grill area, a concrete area with 4 gas grills for residents to share. Committees made up of residents put out a newsletter and coordinate activities mainly built around the holidays where residents can gather and celebrate with catered food and drink. Haberdasher Square is situated at Jackson at Des Plaines, 1/2 block east of Halsted which allows extremely close access to Halsted St and the circle interchange of expressways. Halsted between Washington and Van Buren is where Greektown is and just a few blocks away are the restaurant rows of West Randolph and Jefferson Street. The Taste of Randolph occurs each summer and is within walking distance of the lofts Union Station is a couple of blocks east making it easy to get out on the trains, or welcome your family and friends when they come to town. The main grocery store is Dominick's at 1 North Halsted while Presidential Towers is looking for a new owner of their expanded grocery store, opening soon no doubt. When I moved downtown in 1999 there wasn't much going on in the neighborhood. The area has gentrified beautifully without risking the history, spirit and character. Haberdasher Square Lofts was the development that lead the way and continues to be the type of building with the first class amenities for which others strive.

Haberdasher is an amazing development! The units are unique and the common areas have so much to…read moreoffer. Probably one of the best things about the building is the property management and door staff. They are so attentive and go above and beyond in making sure the owners and tenants have their questions answered and issues addressed. We owned our unit for 10 years and had an amazing experience while we were there. We recently sold our unit and the property manager was critical in helping us coordinate our sale. We couldn't have done it without them. Can't say enough enough about this building!