We have stayed in the guest apartment twice this year and loved it. The SoNo East team was very…read morehelpful, the guest apartment was very clean and nicely furnished. The convenience of staying in the building was great and the property location and walkability to nearby restaurants and retail was perfect. We also appreciated the ability to reserve the apartment up to 90 days in advance. Thank you SoNo team! We will be back.

We just leased an apartment with SoNo. Paul Gross was excellent in the leasing department. He…read morewas very helpful and friendly. The location is great and the front desk staff has been friendly. So far it has been a very good experience.

We worked with Fairmont Property Management as a contractor and had a great experience…read more Communication was clear, expectations were well organized, and everything was handled in a professional and efficient manner. They were easy to coordinate with, responsive when needed, and overall a reliable partner on the project. Looking forward to working together again in the future.

I lived in one of their units for two years, and for the most part...it was fine. They are the…read moretypical Chicago management company- they are super nice while searching and move in, then you kinda get ignored. They have properties that are pretty spread out, so while maintenance issues get addressed, it seems like the awesome maintenance guy (Patrick) is spread a little thin. My biggest issue was within the last year of me moving out. There were serious issues with the bathroom and tiles falling off, and with the extensive dampness in the last year, I believe the roof was leaking through the drywall in my apartment. The walls and roof started to bubble and crack. At the first sign, I let them know. They did nothing about it despite many notifications. When they decided to start showing the apartment 3 months before my move out, I warned them that the ceiling looks like it's about to fall in and the walls look awful. Some frat bro they apparently hired recently argued with me to the end of the earth that I had never told them about the damage and it wasn't that bad and I was just being difficult about them wanting to show my apartment 3 times per day. Lo and behold after the first showing, they cancelled all following showings and decided to remodel my unit after I moved out. So overall, things were mediocre while I lived there, and a nightmare for the last few months. They were uncommunicative upon move out, and apathetic at best in terms of the quality of apartments. FYI, they've got my old apartment listed with a remodeled kitchen and glued back on shower tiles. It was a one bedroom when I lived there, they slapped a door on the living room, labeled it as a 2 br, and added $550 to the rent price. I pity the fool that moves into that place.

I'm new to Chicago and recently moved to 1225 Old Town. The management and leasing team have been…read moregreat and made the move-in process a really positive experience. I'm very excited to explore my new neighborhood and everything Old Town has to offer. I also love that I'm within walking distance of Michigan Avenue!

I am disappointed with how management has handled a recently reduced amenity. Free coffee was…read moreadvertised as a guaranteed amenity, but the building removed the coffee service for approximately three weeks without advance notice or compensation. A new machine has now been installed, but residents are limited to only 15 cups per month. This is a significant reduction from the amenity that was represented when I chose to live here. Management should either restore the promised free coffee service or provide residents with appropriate compensation. I will update this review if the issue is addressed fairly.

Home. That's the one word to describe my experience at 519 W Melrose Street…read more My now wife and I signed our lease in July 2020 as some of the first tenants from when SRE converted this building from condos into rental units. We originally did our tour and it checked all our boxes: a private balcony, central heat/AC (which is all electric), modern appliances, in-unit washer/dryer, a private parking garage for our car, and close to all the action and the CTA. We loved the apartment, so we went through the leasing process. The signing was straightforward and easy using Docusign. From there, we got the keys and started moving in. Immediately after move-in, the SRE Management team did some fantastic upgrades to ensure 519 W Melrose is a place to call home. Originally, we got Xfinity internet, but received an email saying we will now have Google Fiber internet included in rent! So we used this new internet for the remainder of our time here. The internet worked great and was fast (500 mbps up/down), with minor hiccups during heavy rain and storms. Soon after that, the management team upgraded the call box and building keys to be fobs, which allowed easier entry into the complex. Additionally, they redid the entire carpeting of the hallways, which made the complex look much nicer. These upgrades showed that management truly cares about the building and their tenants. In our five years of living there, we only had about three or four maintenance requests for minor items. For each request, the maintenance team responded immediately and they were always out the next morning to fix the issues. The maintenance team was always super friendly and I enjoyed seeing them - huge shoutout to Amanda for running the requests, and Christian, Neil, and the rest of the amazing maintenance team for being great to work with and talk to. For the five years living there, SRE never raised rent an unreasonable amount - each year it did increase nominally, but moved according to the market rate. We were blessed to find an affordable apartment that checked all of our boxes. Our neighbors were okay - some seem to care about others, some seem to just be annoyed with everything or don't take care of things. Typical for a big city complex. We didn't make much of an effort to meet anyone in our building; however, with the encounters in the public spaces, everyone seemed friendly. Given that the building does not have concrete separating units, occasionally, you could hear your neighbors through the walls/floors. It was never an issue though, even when some of the neighbors are louder at times. Again, just something you get used to living in a large city, and nothing against the complex overall. I've lived in many different apartments and houses over the years, and this apartment was the only place I have had the feeling of "home" since living with my parents as a kid. It is incredibly bittersweet to leave our home at 519 W Melrose, but we started to outgrow our little apartment, as our small family is now growing. If you are reading this review to see if you should sign here, do not hesitate. 519 W Melrose has been the best place I've lived, and SRE has been the best management and maintenance team I have ever rented from. Thank you, SRE and your incredible team, for making my wife and I truly feel like we are at home.

I've had an amazing experience renting with SRE Holdings, LLC in Chicago! They took over my…read morebuilding's maintenance and EVERYTHING changed. They are by far one of the best property management companies I've ever dealt with -- responsive, professional, and genuinely care about their tenants. Maintenance requests are handled quickly, communication is always clear, and the building is kept in great condition. Living here has been a breeze thanks to their outstanding service. Highly recommend!

I made an appointment to see 3200 Lakeview apartments, then purchased a flight to Chicago from…read morePhiladelphia to come tour them. The company canceled the showing a few days before. I explained that I was flying in to apartment-hunt, the person didn't seem to care. If they care that little about new potential residents I can't imagine how poorly they treat their current residents.

This place is awesome! Great location, beautiful apartments, and excellent management…read more Pros: -Huge units in great condition -There is very little street noise despite being right on a busy intersection -The Target downstairs is extremely convenient, and public transit and lots of great restaurants are an easy walk (even in the winter) -Management is very responsive and communicates well. I lived here during the common area renovations and always received several days notice from Michele when there would be a brief water shutdown or the like. Any emails received a same day (usually same hour) response. -Extremely fair move out inspection. Not one of those places that tries to nickel and dime you on your way out. Cons: -Doors are thin and don't block noise from the hallways very well (sound coming through the walls was never an issue though!) Lived here from Sep 2019- Sep 2020. Only moved out because I left Chicago.

You can probably find accommodation of similar quality as Suite Home's, but I doubt you will find…read morethe same level of care and rigor as the Suite Home's team. I cannot say enough good things about their team. Right from find the right apartment to my experience moving it to service requests the team was on top of their game. Want to move the reservation date - no problem, have a service request - get it addressed really fast at the time that is convenient for you. I had an issue with my internet speed, they got someone to check it out. Because I was inconvenienced for a day, my internet speed was upgraded (Wow!). Right from checkin to checkout, everything was a smooth experience. I stayed at Marquee at Block 37 which was an incredible apartment. Huge shout out to - Erica for being my point of contact for anything I needed during my stay, Jenny for catering to all my service requests at a blazing fast speed, Matthew for helping my find the right apart and Alexis for helping me with billing. I am so glad I chose Suite Home Chicago. I will choose them again. You guys are the best! Thanks again for making the stay so pleasant for me and my family.

Disappointed with the service. Where should I start... First of all the property they contracted…read morewas very mismanaged. Fobs not working half the time etc. The guy who greeted me when I first arrived was pretty rude and in a rush. The room although spacious, was not too functional. Clearly they hadn't put too much thought on function, but they tried to make it look nice only. The chairs and the couch were pretty filthy, I was avoiding sitting during my stay. The maid service was once every two weeks. They didn't bother responding when I reached out. I wonder why would anyone go to them and not go to a hotel or an AirBnB - it will be cheaper, better, and without the headaches.

I've worked with Streeterville Realty for the past 5 years and there is a reason why I keep going…read moreback. In the beginning, I worked with Humera in the past and loved the experience. She's professional, gives great advice/suggestions, and is always in contact with you. Most recently I worked with Anthony and my experience was just as great. Anthony is communicative and responsive- all things that you want when you are looking to rent your apartment out! He was always there to answer questions via email and phone and gave great input/advice/suggestions when asked. Renting units can be a hassle at times, but working with Anthony and Streeterville Realty makes it as painless as possible. I can't see anyone looking to a different group to help with their real estate needs.

Recently had the terrible misfortune of working with Streeterville Realty- Haroon, on a transaction…read morewhere they represented the sellers. The experience was terrible from start to finish. Haroon was consistently unprofessional, unresponsive and in several instances lacked integrity. He seemed to not have basic understandings of how real estate transactions and contracts worked. I would not recommend this firm nor Haroon in any transactions. I would avoid any properties he and/ or his firm is associated with.

My husband and I just bought a unit this summer, so we didn't have experience with the old…read moremanagement. However, this is a pretty good building to live in in my opinion, especially for the price and the area. You're literally in the heart of everything and all the other trendy neighborhoods are a 15-20 min walk (like Gold Coast) or a short uber drive (like West Loop.) I love that I'm walking distance to 4 grocery stores (like Trader Joe's, Whole Foods, Jewels) and other services I need like waxing places and nail places. There's also endless restaurants around the area. The building also has a pool, sauna, steam room, weight room, a cardio room complete with lockers and showers. The upkeep of the hallways is good (even though the hall walls are a hideous yellow) and there's always someone cleaning the hallway carpets weekly. The lobby is nice and well put together. The doormen are really good. Like someone else said, they know a lot of the residents so the automatically open the doors for you whenever you walk in. They've also been super helpful with attending to any guests, deliveries, and package mix ups we've had. I also really like the new system of automated texts when your package arrives. I also like that the management changed the sign in the back of the building when you walk into the lobby. That shows me they're actively working to improve things around the building. That being said, there are some problems with this building. When we were looking at this place, I hated the huge TVs with the ads in the lobby and I still do. They seriously need to get rid of the ads and use that area as an announcements area for residents. It's literally such an eye sore with those ads. Also, the management like other people have said isn't that helpful. Talking to them about any question is like pulling teeth. I haven't had to deal with them that much so it hasn't been a huge issue. In terms of the parking garage, it's definitely not ideally set up. The parking spaces are huge so its super easy to park, but when you're going around the corners, you can't see and could easily crash into another car. However, there's barely anyone else using their car whenever I drive out, so it hasn't been a huge issue either. Lastly, the management sends us these random update emails that just confuse us, such as updates with the pool. Not really sure what's going on there, but it's not the worst thing in the world.

We looked at a place here on the hunt for a new home. This is a condo building but it seems like…read morethere are tons of owners renting their units. So like any condo building the unit will vary based on what the owner has done. The area was great and it seemed like you could easily get a one bedroom for about $1400 which is not bad. They have a pretty nice gym and a big pool which is all included. The building is pretty old and it has the typical rectangle layout so common to the area. Not a bad deal and it seemed to have some good residents. Closet space was great and I know there is a storage unit with every condo also.