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    1620 S Michigan

    4.7 (3 reviews)

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    Aqua at Lakeshore East Apartments - Living rooms | Aqua at Lakeshore East

    Aqua at Lakeshore East Apartments

    (57 reviews)

    The Loop

    We chose this building in part because of the advertised amenities, but our experience with them…read morehas been consistently disappointing, as has the level of responsiveness from the management office. * Sauna: To our knowledge, the sauna has been out of service since we moved in. It was working when we toured, but we have not seen it operational at any point since becoming residents. * Hot tub cleanliness: On February 28, 2026, when we turned on the hot tub jets, a grimy black film resembling dirt began accumulating in the water. I took photos that night (see attached). This raised serious concerns about maintenance and cleanliness. * Swimming lessons representation and lack of response: During our tour in November 2025, a leasing staff member told us that free swimming lessons were offered to renters, and we confirmed this multiple times because it mattered to us. After moving in, an onsite swimming instructor told us that, to his understanding, there are no free lessons. When we mentioned we had been told the lessons were free and asked whether he had heard similar questions from other residents, he told us yes. We emailed management on February 19, 2026 asking how to enroll or to clarify whether free lessons are offered, and as of March 1, 2026, we have not received any response. In other replies to reviews that complained about amenities, the rental office has said the hotel manages the amenities. But these amenities are still advertised as part of the residential experience, and from a resident perspective the distinction doesn't change the outcome--we relied on what was represented when deciding where to live. If these issues are resolved or clarified, I will update this review. For now, prospective residents should independently verify the current status and availability of any amenities that are important to them.

    I had such a wonderful experiencing this building this was by far my top choice. The amenities are…read morephenomenal the deck the pool the cabanas the grills they have everything a sauna a steam room literally whatever you think they have they probably do. And it's in the best possible location. My overall experience touring here was a 10/10 thank you Kacy for explaining everything to me and being transparent about fees etc you were amazing so many good laughs and it was genuinely fun touring with you. I definitely recommend moving in here I'm praying that I'll be able to move-in because it's such a great community and location so fingers crossed I get this job and can move into that 1 bedroom you showed me!

    The Gallery on Wells - Gallery on Wells TV Room with Kitchen

    The Gallery on Wells

    (18 reviews)

    River North, Near North Side

    Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!

    The reason I am giving a great review is because of Serena. Serena has been wonderful since the day…read moreI moved in. Any issue that arises, she is the one to take care of it. She ensures the safety and comfortability of all of the residents and takes the time to make sure all individuals are taken care of. She is the heart of the gallery on wells and everyone else in the building agrees! We all know that there is an open door policy with her and feel comfortable enough to bring anything to her. She is always smiling, remembers everyone's name and is VERY professional.

    Echelon Chicago - Large Bedrooms

    Echelon Chicago

    (66 reviews)

    West Loop, Near West Side

    This is my first time living in a "professionally" managed building. From my experience here, I…read morewould never pay for something like this again. My fiance and I have had issues since day 1. To name a few: -The Resident lounge is actually an employee lounge throughout the day as that is the only space the employees have to go to. -The grills have been broken since day 1. You have to bring down your own lighter, pick up the metal grates with your hands, and then light it to actually get it to work. -Once snow started in Chicago, the management team would not have the snow removed from common spaces making the grills, etc. inaccessible. -The key FOBs don't actually give you access to anything. I don't even know why they give them to all the residents when they don't work to get you into any of the common spaces. -They will randomly do renovations on a floor without providing any of the surrounding apartments a notice. This is very frustrating especially during a GLOBAL PANDEMIC when everyone is working from home. When you speak to the management team about these issues, they make you feel like you are the only one with problems and that everything is great about the building. That is not true as I have spoken to several residents who are frustrated with all the same issues. This experience has made me think twice about paying to live in a managed high rise building.

    My wife and I have lived at Echelon for 2+ years and we absolutely love it. It is in the heart of…read moreRiver West/Fulton market and walking distance to EVERYTHING!! The building/leasing staff is extremely friendly and always available. If there is an issue with the apartment, they have onsite maintenance staff and get things fixed asap. The building has amazing amenities including: on site gym, pool, resident lounge, library, etc. If you have a car, they have an amazing ON SITE garage that leads up to the main lobby. Highly recommended!

    Niche 905 - East Views

    Niche 905

    (30 reviews)

    Near North Side

    Niche 905 nails the luxury high-rise feel with pretty finishes, solid amenities, and events 24/7…read more The rooftop pool alone is worth visiting. The surrounding area's still developing, but the building makes up for it.

    AVOID NICHE 905! I…read morehave lived in multiple high-rises over the last 7 years and this building doesn't even come close to the amazing places I've lived in yet paying by FAR the most here for half of the great things about the other buildings. This is the only building on the planet with no freight/move-in elevators so they take the other elevator completely out of commission giving ONE elevator to 18 busy floors of 20ish units. I've waited 10+ minutes just to get in the elevator and have been late for work on multiple occasions because they give the elevator to people moving in during PEAK hours. To add insult to injury, the cold/unkind and totally apathetic leasing office takes the elevator ONE FLOOR UP AND DOWN instead of using the stairs. All the residents constantly look at each other in disbelief every time it happens. They never say hi to anyone and inconvenience residents on a daily basis. Resident Events are nonexistent and when they do, they're either BYOB (seriously?) cold cheap pizza or 1 seltzer. Gee, thanks! I really feel the appreciation and value of my $2908/mo for one small bedroom. Last but not least, between the drunk people fighting leaving LIQR Box next door and the addiction clinics lining the street - this is a pocket of River North that is totally unsafe. There are ALWAYS issues out front and was even accosted by someone mentally aill walking to my car out front one day. I called Neha in the leasing office (also the biggest culprit of riding the elevator one floor up and down) to help me get the garage open to run in. It was laughable how little she cared, zero sense of urgency and didn't even ask if I was okay or follow up with me. Why hire people who clearly don't give a flying f about residents or their jobs? What's the point? Skip the overpriced bedrooms, unfriendly leasing office, lack of any resident appreciation and concern for you as a human being and go literally anywhere else. There are a ton of beautiful and amazing buildings I wish I lived in instead of Niche. Their only saving grace is the amazing front desk staff (Sherrice and Durandt) and maintenance team which has kept me here. I wish I never lived here, the office team here is TERRIBLE and the only apartment I've ever regretted signing a lease with. RUN! Picture below of comical free cocktails they were giving out (one sip sized!)

    The Streeter - Office Area

    The Streeter

    (44 reviews)

    River East, Near North Side

    Over the past 8 years I've had the pleasure of living at The Streeter. JP, James, Donna & team -…read moreincluding all the door, dry cleaner & bld maintenance staff - are true professionals. If you are looking to live in Streeterville, this is the building you should select. On those rare occasions when an issue pops up, the team responds quickly to resolve it. If you're new to Chicago like I was years ago, this location is convenient, has a Whole Foods a block away and offers easy access to all transportation. There are also tons of great restaurants in the neighborhood. The building itself offers amazing amenities - spacious gym, outdoor BBQ's, pool deck, dry cleaner and a business center. You also get fantastic views from almost all units and the building is always kept in top shape. Heading to the West Loop to start a new chapter and will have fond memories of living at The Streeter!

    Warning: South-facing units are a sauna and management isn't transparent…read more We were specifically told we'd have independent temperature control -- our #1 priority when signing -- but management quietly shut off the building A/C for the season without notifying tenants. Even with outside temps in the 30s & 40s and windows open, our south-facing apartment reached 82°F during the day and stayed at 76°F overnight. When we requested an early lease termination due to a medical condition that makes me sensitive to heat, management refused, falsely stating that allowing it would be discrimination against other tenants. They also refused any cost assistance to transfer units, despite the high cost and effort of having to move again. Even with a portable A/C and windows open, the temperature never drops below 74°F and still climbs to 80°F daily. It's made working from home impossible and sleeping uncomfortable. If temperature control or transparency matters to you, think twice before signing here -- particularly for south-facing units.

    1620 S Michigan - apartments - Updated May 2026

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