Tad frustrated with the customer service at this store, hard to believe Cabela's hires folks with so little knowledge or trains "hands on" or whatever. I live in the Green Bay area and have made 40 odd some visits to this location and each time in the past couple of years question why I return. Feel sales staff treats you with extremely low enthusiasm and have had folks explain features (hand gun / gun sales, licensing dept, meat smokers) that were...well, absolutely not accurate. The final was I heard my later aged teenage son stood by the firearm area to request assistance for a laser sight to purchase as a Christmas gift. 4 sales people walked by without any consideration for assistance. I realized he should in my opinion been more aggressive to request help but my son was totally ignored by sales staff that were not helping other customers.... Sad, he came home and purchased online from a competitor. Same week I found myself purchasing a St Croix Legend as a gift at Gander Mt without a check at Cabela's. Now I realize why, absolutely love the aesthetics of Cabela's but just tired of treatment. Sure, pay someone to say hi upon entrance but it seems to end there. Previous purchases have included hand gun, decoys, Scent Block clothing, fishing equipment, ammo, etc. If the museum quality decor turns you on, worth the visit (it is awesome). If you're looking for motivated knowledgeable customer service complete your product inquiry in advance or shop somewhere else. read more