Terrible, terrible, terrible. Highly recommend going to any place else to buy a boat.
We dealt with numerous salesman, managers, finance managers. We were getting calls every other day after putting down the down payment to confirm pick up.
Set it up for 8/21 for delivery, but the 'notary' had a doctor's appointment and was not in. One person said, emergency room, one said medical emergency from work, and the actual guy today 8/22 said a cardiologist appt. Someone could've said he won't be in, and maybe we wouldn't have requested to leave work early.
As I was on the phone with him, and verifying everything would be good to when my husband got there. He said who are you again, you're not on the paperwork? I said ya, I don't need to be. But it's our boat, like I said my husband. I'm the one who sent all the paperwork in to begin with. I said just waiting on a response from him, as we were told 20,000 was needed down compared to the 6,500 originally discussed. So wanted to verify via text he was aware of this.
I said give me one minute just waiting for him to respond, to verify he knows this. Rep said, take your time. No rush, that's why I'm reaching out to verify, too. All of a sudden, he said okay: well you obviously don't know anything anout any of this stuff and call me back when you do, or have your husband do it and hung up on me.
Unfortunately, I'm a nurse and I hope and pray during a medical emergency we don't provide the same care he did at this time. I worked at a car dealership during college and I've never seen or heard anything like what has transpired the last few weeks.
We thought a dealership was the best way to go for a brand new boat versus a private owned sale boat. (Clearly we were wrong, and I've never felt so pressured daily mixed with dismissive as a woman/wife and didn't know anything).
Like I said, I worked at an Acura car dealership during college and now I'm a nurse. In neither circumstance would I EVER treat someone, a patient or a potential client, the way I was today. To say you don't know anything and call me when you do.... And click.
No, thank you. The amount we just spent on a brand new boat. Plenty of other places and opportunities than to be treated less than even human.
Beware if you're a woman, and go elsewhere. We're just dumb women in their eyes. In the medical field, it would be considered bias and discrimination. I could lose my job for less than this.
Worst service ever, stay far away. Buy off marketplace before here. Terrible, wish 9 was an option. read more