Jon was great, very informative was such a great help, transaction went smoothly! My first fire arm…read morepurchase hereand it was great, marengo has amazing prices & great options, I was able to snag a new custom fire arm!

I fell on hard times and even higher bills to pay and needed to sell some of my gun collection just…read moreto get by. Joe C took care of the sale and gave me an honest and fair deal for what I was bringing in and never tried to lowball or short change me at all. They've been my go-to gun store for years and today they absolutely reminded why that is. I'm not taking my business anywhere else! They're helping keep my head above water when times are tough and I'll recommend them to anyone!

I was it there today and was very blown away by the way I was treated and there very poor selection…read more(pretty sure Walmart has a better selection) I went in looking for a IWB holster and was told that I would end up giving myself a sex change operation!! For a gun shop ran by COPS! That they would understand what trigger discipline is!! Very unprofessional and inappropriate! There prices are very expensive on what little firearms they do have. Also if u aren't a cop they treat you like you don't have any idea what you're talking about and are very rude when you correct them on the false information they give you!! 10/10 wouldn't recommend

Starting my post by saying that I am not usually so vocal about my opinions, but I feel as if this…read moreneeds to be addressed. I will not bring my business back to COPS, Inc, nor will I recommend this business to anyone else. I was looking to buy a firearm for hunting and training purposes and it was recommended that I go to this business from someone who has had good experiences with them. I purchased from COPS on February 24th, 2020 through their online store. I received confirmation for pickup within the standard amount of time. We went to pick up and had a fine time, no issues. The firearm started experiencing problems within the first few times I used it, training once per month, I noticed the first problem in May. I decided to return the firearm to be fixed under the manufacturer's warranty and dropped it back off to COPS on August 7th, which was a Friday. With Covid in full effect, we were warned that turnaround time would likely be a few more weeks than normal. I understood and we left with a firm "We will send this out first thing Monday morning." Everything seemed to go well, we dealt directly with Mike, he received the gun from us at that time. Problems with COPS directly did not begin until a few weeks later when calling to check back about the status of repair on the gun. At this point, we were directed to the in-store gunsmith, Jeremiah. He said he had not heard from the manufacturer, but would check in with them and we would hear back when he had an update. A week later and we still had not heard anything back from him. Calling back multiple times per month, it was always "we have not heard anything from the manufacturer, let me get back to you." Until January 5th, when we called to speak with Jeremiah again and the phone was answered by Mike due to it being before store hours. Mike said he would have Jeremiah call us back, in which he did, but what he said was unbelievable. He told us that the firearm was never sent out, "it was waiting on a shipping label and has been in back since dropoff." The offer that they gave us is to have this sent out "ASAP" to be fixed or replaced, in standard time, due to this gun now being recalled for a known issue that was what we were experiencing. There was no offer to expedite, nor any other compensation for our now-5-month-old-problem that had been pushed aside without any answers and told that our gun had been sent out when we dropped it off in August. When we called to check up with Mike a few days later, Mike was very adamant that Jeremiah was a completely separate business and it was no fault of COPS directly. That Mike was doing everything in his power to fix our problem. Shifting blame onto someone who looks and acts like an employee, who answers phones and questions directly coorelating to COPS, but isn't affiliated apparently. Within that phone call, we told Mike that with how long this process had already gone on, that if we could not get our gun back within a few weeks, that we would be returning for a refund. In which, Mike said "don't threaten me and treat me like an asshole, I dont take kindly to that." Today I received an update call from Mike telling me that the manufacturer had received our gun and it would be 4-6 weeks for return. I told him that I would like to start the return process to purchase another gun and he interrupted saying "that isnt possible, we have a sign saying all sales are final," which has never been brought up before. So when my husband called back Mike proceeded to tell him that there's no possibility of expediting our order with the manufacturer and we would have to wait like everyone else. After a very heated phone call, Mike told my husband to "get his head out of his ass," and when my husband told him that after we received our gun back we would not be returning to COPS with our business, Mike replied "Good, I dont need the headache." Im appalled by the lack of customer service and the blatant disrespect and disregard for the situation we have been put in by this company. Whether Jeremiah is a direct employee of COPS or not, Mike has him working in the building and is using him as a scapegoat for any potential business problems. I will do whatever I can possible to not let anyone go through this situation. I see that COPS has a lot of good reviews, which would have been my case if I had written my review right after purchasing. Unfortunately, this company lacks in every other aspect than being a good place to purchase a gun. Dealing with any problem is where this company lacks significantly

No website, way to get in touch, or helpful information on this range of any kind. The phone number…read morelisted is a placebo. It goes straight to busy on every single attempt. Hopefully this review helps! It's an outdoor shooting range with various options for distance. Shooting outdoors beats inside by far. You get to enjoy the guns in a far better environment. Every one of the staff members were friendly and extremely focused on safety. It felt like a favorite spot for locals and where everyone knew each other. It only costs $10! Bring you guns and get shooting!

Great range, very good safety policy, and the range officers are very helpful. I only live about 15…read moremiles away, but it a real disappointment to pull in the driveway and find a note saying they are closed. Could be for deer season, or rebuilding the range, all needed, but there is no way to find out until you pull in the driveway. Once they had a sign up saying they were going to open an hour late. There were over twenty people waiting, and we were some of the last to leave, two an a half hours later. They have no website or working telephone. They explained that the phone is for calling out in an emergency. There isn't any way to contact them. The last time I was there, the gates open at11:30 and shooting starts at 12:00 and goes to 4:00 PM. Between 11:30 and 12:00, the range master explains the safety rules. The charge was $10.00 for the day and teens under eighteen were free with a FOID card holder supervision. The only drawback was the lack of communication!

Gary has fixed a few guns for me reasonably priced and they have be working with no problems since…read more can fixed any firearm from what I understand

If there was a customer service rating less than one star, Riverside Sports would earn it. Poor…read moreselection, poor customer service, high prices. Trifecta of don't waste your time. You would be better of going to GAT guns, Cabelas or for that matter anywhere else even if it took hours to get there before you would want to experience Riverside Sports. Imagine a small closet with some old used firearms that were double what they should cost. Now imagine the worst possible customer service experience. Do you have that in your head? It is worse than that. Again, don't waste your time.

The store and range itself are small, it is a no thrills place, yet down to earth and you can get…read morehere just about anything you need. The service here is outstanding... perhaps the best out there as they don't come across as I know everything and your just a newbe. The place can be a bit hard to find as it's in this very tiny strip mall and you figure a gun range has to be somewhat big to accommodate the ranges. Right? Well, here the entire store and range is underground, so the entrance is literally nothing but a door which leads directly to a set of steps going down. The store and range certainly show their age and have been well used. But, from a business perspective this apparently keeps the overhead low as I find the prices here very reasonable! As for the range, the check in process here is perhaps the easiest of all ranges in the area. These guys are very accommodating and I like that fact that they encourage openly on bringing your kids along. The range itself is cramped and very loud. Okay, yea I know we are shooting off guns here and things just get loud, but here, the sounds really reverberate and I can really feel the shock wave at times when a .357 or higher is being used. I don't get this feeling at other ranges. The range can also get a little smokey at times. Despite these conditions, I really do like coming here as I get the feeling of being welcomed and I just feel very comfortable at these ranges. Some of my tightest patterns have been shot here and I think it has to do that I'm very relaxed when coming to this range. If you can, it seems that during the week days, just at opening time, the ranges is generally not as packed and I find it a great time to come.

Dirty, dingy, no stock on anything. God forbid you ask them to order something. It will literally…read more be full retail price or they will refuse to order it. Shooting range SUCKS!!! you need a gas mask to use as the ventilation is just horrible. Along with it being the most dimly lit range you will ever shoot at. Wish Bill still owned the place. Avoid at all cost.

I love this hunt club! The clubhouse is beautiful and very large. The staff is great and very…read moreaccomidating. Aside from upland hunting they have an archery range and clay launchers. We have an archery get together at the club every June and have a wonderful time. We have been doing it for 6 years now and plan to continue long into the future. If your looking for a great upland hunting experience close to chicago be sure to check out Coon Creek!

I spent several weeks researching the best upland bird hunt clubs within 90 miles of Chicago…read more Several clubs had closed; some did not answer the phone or respond to emails; others did not "rent" shot guns; many were too expensive. Coon Creek Hunt Club was outstanding from the minute we booked our "introductory" hunt with Janice until we put our pheasants on ice and returned to Chicago. Accessible location; pleasant, knowledgeable, patient staff (Jerry); modern club house; clay shooting, pistol & archery range; outstanding guides with well trained dogs. My family and I immensely enjoyed our safe "introductory" hunt at Coon Creek Hunt Club. We can't wait to go back. Thank you.

Dude. These guys are awesome. I'm an out of state dealer and spoke with them on the phone to…read morefacilitate a transfer of a very cool lever action for a customer of ours. I like that they reached out to us first to get clarification on one of MY state laws before they shipped it over to us. They are very professional and provided an excellent service. I'm all the way out here in California and if you are in this area GO BUY something from these guys. I can tell they are a good store just from the way they handled this transaction. A+. If I'm ever in Chicago I'll swing by and say hello. They even answered my questions I had about Illinois laws. They know it all here. Can't say how good they are over here at Liberty Guns!

Now this is a review deserved, note I no longer shop there because I no longer live near by but…read morethis was my review I wrote 3yrs ago on google: Andrew is great! Knowledgeable and cares about everyone that walks in. Wish I had more money to give him more business! Bought a H&K from him and I'm very happy with it. I hope this store stays open. Really good small local shop.

Excellent experience with Kayak Myak! Booking was easy and the drop-off/pick-up was seamless. We…read morepaddled South Elgin to St. Charles in about three hours. Kayaks were in great shape and phone protectors were provided. Highly recommend them for a well-organized trip on the Fox River. We'll be back!

Had an awesome experience with Kayak Myak rentals! Responsive, helpful, informative. We did Trip B…read moreNorth Aurora to Batavia. It was easy, went with the water flow, very pretty and peaceful! Too about 90 minutes which was perfect. We would definitely rent here again :-)