Typically good products and cell phone service. Customer…read moreservice in general has always been one of indifference leading to trials at other brands. Big and good enough to not care.

Parts of our experience were great. We updated our phones…read moreand one tablet and received excellent products and customer service. Part of our experience was lacking in awesomeness. The transfer of data from old to new still isn't good and takes a LOT of time to set up. But, overall we're happy to have better phones.

*Spoiler Alert:* I loved my visit to this store and I know you will too. Thinking of switching? DO…read moreIT. I'm not a bot or paid whatever, I just know I can recommend this location with 100% confidence. Also, teachers, bring your badge or printed SBEC cert to receive a discount. I saw online that AT&T also offers discounts to Military, veterans, first responders, nurses, physicians, AARP members, members of Unions, and some corporations. In regards to my experience at this store, I'm extremely happy to say social distancing protocols were evident, streamlined, and implemented. Sanitize upon entry, all staff wore masks properly, shields on tables, and cleaned after every visitor. Props. The customer service was so much above and beyond what I would even expect from a GREAT customer service experience. I can not say enough to express how wonderful my sales rep, Justin, and the manager, Rick, are. The other associates were great too from the little I heard while we were activating my service. The staff at this location are knowledgeable, friendly, and seemed very efficient/experienced. More so, they demonstrated both with my visit as well as three other customer's experiences I overheard while I was there, that they genuinely care about their customers satisfaction and happiness, ensuring they get the exact right product for them, unlike some other places where pushing high ROI products comes before customer service. For example, I talked to a couple who came in with the equivalent of a flip phone and left with something that fit THEM instead of being pushed to spend money for a device outside of their needs or budget. I thought it was great that they didn't push or waste time upselling, but genuinely wanted the people visiting to leave happy with whatever they purchased. In fact, I had looked online for a device on their website and if I had it delivered, it would have taken a while to ship. Had gotten to the cart and had an idea of the cost, but expected to pay a couple hundred more in store. Not the case. Was happily surprised. The thing that stood out to me was every customer I saw/met left with a smile on their face. Legitimately. I did also. That normally doesn't happen when you're finishing a business transaction. I never smile when I finish checking out anywhere else, but this was a truly great team of people. In fact, I can not say enough about how amazing the sales reps are with attitude, product knowledge, and efficiency during the entire process. Quite the opposite of what I experienced at T-Mobile where visits are always longer than you'd expect (spent 2 hours trying to activate a phone I had for a number I already paid for and was told to try calling customer service. With what phone??? Not at all the case at this AT&T. Plenty of service reps (always an issue at T-Mobile, which would be fine if it wasn't a regular occurrence) who actually want to help. In addition to the staff, the manager I met was simply incredible. I had thought about switching from T-Mobile to AT&T, but he is the reason I committed to doing so. He took it upon himself to help me get exactly when it was a near impossible ask. He went very much out of his way to ensure that I had exactly what I needed. I'm not sure how he did it, but he miraculously found something no one had and travelled some distance to get it. Apple themselves were unable to help me. My former service provider, T-Mobile also failed to deliver. I didn't even go to the store that day expecting to leave with what I needed based on the limited supply. He may not always be able to work magic, but because of his efforts and a bit of luck that there was ONE phone left in inventory, I am one extremely happy customer. I left there with not only what I needed but what I wanted as well. I am so very, very grateful for his incredible dedication to PEOPLE as well as to the company.

I didn't feel like they cared, just going through the motions…read more BUT--The young woman who helped me was overworked, for sure. The music playing was annoying. She did give me choices for products and gave some nice discounts though. Kudos to her for juggling! I don't think she was getting a break anytime soon. That ain't right.

Had a good experience shopping. We were between an Xbox and a PlayStation. The associate Abraham…read moreapproached and asked if we needed any help. He ultimately answered a series of questions back and forth that helped us make the decision that worked best for us and had the best value for our money. Thank you!

Best Buy November 9, 2025…read more (2/5) The toy selection at this Best Buy was extremely limited -- I only found one action figure. The gaming section had about 10-20 Xbox items, a somewhat decent Nintendo section, and a reasonable Sony section, but overall it was smaller and less impressive than other locations I've visited. The store was clean and organized, but if your goal is to find a wide variety of toys or gaming products, this location is disappointing. It may be fine for basic electronics or last-minute purchases, but not for those seeking a full selection.

If you ever thought, "Hey, I'd really love to buy electronics from the dollar store, except what…read moreI'm truly lacking is a 4,000% markup," boy is this the place for you. I bought a USB cord for my phone, and the cord both overheated itself and my phone. Fine. I saved the packaging and receipt and went back when I had a flight the next month. I was 2 days too late, and I couldn't even get store credit with both the original box and receipt.

I needed a new phone case for my 6s…read more A crack in mine finally fell apart! I guess after having the same case for 4 years or more I should not be upset... but I needed a new one right away. I went to brookstone... nothing I went to inmotion ... nothing And then I trudged all he way down to the istore in terminal A by gate 21 and lo and behold... they had some. Selection was "meh" but I got a new case! Service was nice, helpful, and fast... So I now have a new "meh" case and I'm on my way!

Well my mother in law locked up her phone the young man who helped us out was great…read moreHe wasn't able to reset it due to my suegra not setting up A Google account so She buys another phone 4 in 5 years But not due to T-Mobile Operator error in this instance

We just traded in our old phones tonight and Celeste was great. She handled both our data transfers…read moreflawlessly and we're both happy with our 16 pro max iPhones. We love T Mobile anyway. Best carrier we have ever had. .

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

The worker here was a lifesaver. I came in with a cracked phone screen and I was worried the Face…read moreID wasn't going to work anymore. He was able to replace my screen in 15-20 minutes even though I had to pay $315 and he told me that he was able to fix my Face ID. I forgot his name but he was so kind and I will definitely come back if I have anymore problems with my phone.

HEROES My wife's…read morephone died on Christmas Day. Couldn't get it to take a charge or power on. Apple Store could not connect to the device and said it would cost $500 for a new logic board. Even after that we wouldn't have access to the data. Four years of photos gone. Called one repair shop and they said I was out of luck. Called CPR and Simon said they'd give it a shot, charge me $50 to run a diagnostic, and only charge me for additional work IF they were confident they could get the data off. Took it in Sunday night as they were closing with little hope of recovering anything. After a couple days I got an update saying it would take board level repairs and while they've had success in the past, there are no guarantees. After a solemn week and a half, Norvin gave me a call and let me know they had been able to access the phone. About two hours later Simon calls to let me know they've been able to backup up the phone. Take in my wife's new home and they transfer it for us in less than an hour. These guys saved Christmas and gave us a great start to the new year. Highly recommend the team at CPR. THANK YOU GUYS!

i express my gratitude for the support provided by sofi and her supervisor in selecting an…read moreexcellent package for my daughter smartphone and home internet service. their welcoming demeanor and outstanding personalities were greatly appreciated.

From the owner: Switch today & enjoy America's largest 5G network.read more

My cell carrier recently dropped 3G phone service, which deactivated my phone. A company…read morerepresentative wasn't sure what had happened. Took it for analysis to the good people at Cell Phone Repair and they immediately knew why. Put me into a newer phone at a competitive price and transferred all my important data free of charge. It was three generations newer, so a dramatic upgrade. This is my third phone purchase with this store; yet another superb experience.

Great guys. Worked with me and took care of what I needed done without any issues. Highly recommend!read more