Brittney is definitely hope for the future of Verizon! She took time helping me with all of my…read morequestions. She is knowledgeable and communicated suggestions for future up grading. Mostly I felt valued as a customer of Verizon something I haven't felt in a long time. I am old and needed that extra care that Brittney provided. I will always go to this specific store in Grapevine on William D Tate. to see Brittney.

Typically good products and cell phone service. Customer…read moreservice in general has always been one of indifference leading to trials at other brands. Big and good enough to not care.

I didn't feel like they cared, just going through the motions…read more BUT--The young woman who helped me was overworked, for sure. The music playing was annoying. She did give me choices for products and gave some nice discounts though. Kudos to her for juggling! I don't think she was getting a break anytime soon. That ain't right.

Bought a phone for my wife from this store, was not supposed to have a phone number connected to…read moreit. They assigned it, had to purchase another phone for her and now they won't take the original one back. Was told I had 30 days to do the return, now I'm stuck with another phone and fees, watch out for fraud if you come to this store. Avoid this store at all cost.

I came here for my new television. Like anyone else, I had done my shopping online and read the…read morereviews, and found the TV I wanted to purchase. I knew it was in stock and I even had a girlfriend meeting me to pick it up in her SUV and to help me get it into my home. I was ready to go. Once I got to best buy, I walked back to the TVs and was approached by a salesman. Told him exactly what I wanted. Showed him on my phone. He then proceeded to try and talk me out of my choice. Implied it was a brand that wouldn't last. I told him I had one that I paid twice as much for 13 years ago, and it was still going strong, it was going to the bedroom and I wanted a bigger one for the living room. He walked away and said someone would bring out my TV. And I felt...judged. I'm not a gamer. I don't care about your specs. I know what I want and I told you from the beginning. A young man comes hauling out my television and walks it to the front, while another sales associate comments about my television being old technology. Shut up already! Just sell me my damn TV! I do not see the value in spending 1000 more dollars on a television. TVs are the only thing in this world that have gotten lighter and cheaper. This kid then tried to hard sell me on a warranty. Get outta here with that. I didn't appreciate my "service" at best buy. However, I got a fantastic TV on sale. It is great. It is a Google TV that made friends with my Google phone, and I didn't even have to log into any of my apps. It didn't on its own! Dang if it isn't the best TV I have ever had and I am so happy with it. Next time I am just going to do curbside pickup and avoid all these men talking down to me.

Best Buy November 9, 2025…read more (2/5) The toy selection at this Best Buy was extremely limited -- I only found one action figure. The gaming section had about 10-20 Xbox items, a somewhat decent Nintendo section, and a reasonable Sony section, but overall it was smaller and less impressive than other locations I've visited. The store was clean and organized, but if your goal is to find a wide variety of toys or gaming products, this location is disappointing. It may be fine for basic electronics or last-minute purchases, but not for those seeking a full selection.

If you ever thought, "Hey, I'd really love to buy electronics from the dollar store, except what…read moreI'm truly lacking is a 4,000% markup," boy is this the place for you. I bought a USB cord for my phone, and the cord both overheated itself and my phone. Fine. I saved the packaging and receipt and went back when I had a flight the next month. I was 2 days too late, and I couldn't even get store credit with both the original box and receipt.

I needed a new phone case for my 6s…read more A crack in mine finally fell apart! I guess after having the same case for 4 years or more I should not be upset... but I needed a new one right away. I went to brookstone... nothing I went to inmotion ... nothing And then I trudged all he way down to the istore in terminal A by gate 21 and lo and behold... they had some. Selection was "meh" but I got a new case! Service was nice, helpful, and fast... So I now have a new "meh" case and I'm on my way!

Well my mother in law locked up her phone the young man who helped us out was great…read moreHe wasn't able to reset it due to my suegra not setting up A Google account so She buys another phone 4 in 5 years But not due to T-Mobile Operator error in this instance

We just traded in our old phones tonight and Celeste was great. She handled both our data transfers…read moreflawlessly and we're both happy with our 16 pro max iPhones. We love T Mobile anyway. Best carrier we have ever had. .

dropped my iPhone 14 off for new back glass turned the…read morerepair in 2 hrs. worked like new once returned I've used them several times times never disappoints highly recommend

I've always had a great experience at Yakety Yak. Dan is very helpful and made sure my phone was in…read moreworking order after I bought a phone from Amazon with unexpected screen damage. I will continue to go to Yakety Yak for phone repair needs. Thank you, Dan!

The worker here was a lifesaver. I came in with a cracked phone screen and I was worried the Face…read moreID wasn't going to work anymore. He was able to replace my screen in 15-20 minutes even though I had to pay $315 and he told me that he was able to fix my Face ID. I forgot his name but he was so kind and I will definitely come back if I have anymore problems with my phone.

HEROES My wife's…read morephone died on Christmas Day. Couldn't get it to take a charge or power on. Apple Store could not connect to the device and said it would cost $500 for a new logic board. Even after that we wouldn't have access to the data. Four years of photos gone. Called one repair shop and they said I was out of luck. Called CPR and Simon said they'd give it a shot, charge me $50 to run a diagnostic, and only charge me for additional work IF they were confident they could get the data off. Took it in Sunday night as they were closing with little hope of recovering anything. After a couple days I got an update saying it would take board level repairs and while they've had success in the past, there are no guarantees. After a solemn week and a half, Norvin gave me a call and let me know they had been able to access the phone. About two hours later Simon calls to let me know they've been able to backup up the phone. Take in my wife's new home and they transfer it for us in less than an hour. These guys saved Christmas and gave us a great start to the new year. Highly recommend the team at CPR. THANK YOU GUYS!

i express my gratitude for the support provided by sofi and her supervisor in selecting an…read moreexcellent package for my daughter smartphone and home internet service. their welcoming demeanor and outstanding personalities were greatly appreciated.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

My cell carrier recently dropped 3G phone service, which deactivated my phone. A company…read morerepresentative wasn't sure what had happened. Took it for analysis to the good people at Cell Phone Repair and they immediately knew why. Put me into a newer phone at a competitive price and transferred all my important data free of charge. It was three generations newer, so a dramatic upgrade. This is my third phone purchase with this store; yet another superb experience.

Great guys. Worked with me and took care of what I needed done without any issues. Highly recommend!read more