I do not recommend…read more We used this service for the 3 year contract we signed up with. I was a bit hesitant at first as the owner was a bit opinionated. Service seemed like it was OK, but seemed very glitchy. Used low grade equipment, like Ecolink wireless contacts which are not reliable. They go directly to malfunction when they have a low battery rather than show the low battery among other issues. Honeywell Vista panel, kind of junk and not every good. The main panel is fine and smoke/motion seem ok. But for over $800+ in equipment and install. I think we got ripped. App they use sucks! Glitchy! Fast forward 3 years. New house, decided to have Dana move the Equipment. He stated we could not move the equipment to the new home. I said to myself, that's a bunch of BS. I paid for it, it is coming. He said no, gave me some BS and I decided not to fight it. So he made us buy new equipment. This is not proprietary equipment. We did not rent the equipment, we bought it. Only the Cell device in it we leased and I think now that is where he took us! Clever scam. But too late for me. So Dana installed in our new location. Be aware he talks a lot during install and takes longer than needed. All seemed to be working fine. This was March 2025. 1 year later I have not bothered Dana for anything. Nothing. We noticed several times the alarm was set off and we did not get any calls, or if we did it was 1-3hrs later to check. For us this was not right. My wife was not keen on keeping the service with this guy, she just did not like the service or dealing with Dana. So we texted him and emailed him politely to cancel the service. At this time we cancelled we also installed new windows as well. Some of the sensors were not working. I called Dana for some help while we still have our service active why the sensors do not work. I fixed all the sensors and everything was OK. So, I told Dana he did not need to come out and fix it and charge us $125 service fee. All is fine and at that moment, I said to him we will maintain the service as long as we can test the service to see if the monitoring service he uses will call us. I tested twice with no calls, one for over a 1 minute of the alarm going off before resetting it. Dana claims there is a buffer. He said he will remove it. I said, why is there a buffer, 30 sec sure, but I can assure you and I told him I told him about this problem before where the alarm was triggered for way over 1 min and no one calls. He did nothing about it then and we still have the problem. Anyway, Dana stated he will remove the buffer. I said fine but let's test the response time and if OK we can maintain the service. I was about the hang up and Dana thought he hung up but he did not. He stated to the person that was next to him, that "Jesus Christ this guy is a pain in the ass". I said, "Dana, you did not hang up. So I am a pain in the ass huh?" Then Dana goes on whole insane Ad Hominem Rant. How I am above everyone else and that he is sure no one has ever told me that I think I am above everyone. Etc.... Lots and lots of insults for no reason whatsoever other than he got caught talking bad about a customer. Anyway, I laughed at the end of his speech and said, "whatever Dana". That was my response, nothing more. Then he promptly sent a text and email cancelling our Service April 30th. "that is final". I was nothing but nice to this clown and he did the whole flip out and flip the blame to tactic. Ran out with his tail tucked. Good for us, now we will have a service that is done well, monitored well and has higher end equipment and thank the stars I never ever have to deal with Dana again in my house, on the phone or for any other reason! I highly suggest looking elsewhere, he is cheap, cheap for a reason!!!

Alarm Pros provides excellent service. response to any service needs is immediate. The cost is…read morereasonable and knowing that your business is monitored with a great company gives you peace of mind.

Couldn't be happier with this job -- every aspect was handled at the highest level. The install…read moreitself was technical and efficient, and the end result is clean: hardware, touch screen, and mobile app all work exactly as they should. Communication throughout was excellent -- nothing was left unclear. Really enjoyed working with Yud and his team. On top of that, they also helped me out with computer networking -- came through in a pinch and saved the day. Honest, efficient, and security done right. They even took the time to train me on everything afterward.

Outstanding, personal service. The owner, Yud, personally strives to provide excellent service and…read morecares about his business and what they do. Couldn't recommend this company more.

We contacted Simply Wired to troubleshoot our landline phone and improve internet access throughout…read moreour home. Brian came to meet with us, look at the house and property layout, and suggest various options. Recognizing and appreciating the home's age and historical significance, he proceeded to provide recommendations that would avoid or minimize drilling into the concrete walls and hard wood floors as well as keep the wiring out of sight. The Simply Wired team was amazing! They first focused on troubleshooting the phone landline and ports and found various fixes that needed to be made including up on the roof at the entry point of the phone service line. Once all the phones were working, his team proceeded to crawl into spaces in the basement and attic to route wiring throughout the home, which was a difficult and dirty task on a hot day. They successfully installed a router and multiple access points and drops and made adjusts as needed based on signal strength and reliability. The Simply Wired team was professional, responsive, thorough, and clean throughout the entire job. We have worked with other contractors over the years in various fields where the service and quality were lacking, but working with Brian and Ramon was an absolute delight, and I highly recommend Simply Wired.

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

Ken with Invictus Communications provides a great service, a complimentary, no-obligation analysis…read moreof overall Business Communications and systems for the small business. He is friendly, knowledgeable, and has a unique way of breaking down complicated concepts to a level that anyone, especially non-techies can understand and relate to. I highly recommend Ken and Invictus for their professionalism and ability to find intelligent solutions to integrate communications, while saving a client money. Highly recommended.

Talk about a great telecom company. These guys rock. I really appreciate everything Ken has done…read morefor us. My business lives and dies by the phone. We had problems in the past with the big phone company and had to switch. Ken did a great job at finding the right solution for me and my company. Oh yea, and saved me about a third of the money I was spending. I have more features and benefits with this phone system than I did before. I highly recommend Invictus to any business owner looking for a great phone system solution.

THE BEST IN THE BUSINESS! I hired Unify Smart Home to set up surround sound systems for two of my…read morehomes. First, I purchased my Sonos ARC, sub, and receiver through them. For my first home, the actual owner showed up for my installation. This guy was amazing! He connected my Sonos Arc and Sub in my living room and ran my wired outdoor speakers through my walls using the Sonos receiver. I was so impressed I hired them a second time. Next, Unify connected my Yamaha receiver to my second home's upstairs loft. Again, they ran the speaker wire through the walls and ran power and HDMI cables through my cabinets. I also purchased a second sub and receiver from Unify for my living room and had the tech connect my ARC, two subwoofer, game room, and outdoor speakers. These guys are true masters of their art! I will be calling them to set up my smart home soon.

The company is a complete rip off the have their phone disconnected and their websites down and…read morethey took over $4000 of my money and won't return any phone calls or get any help from anybody associated with the deal. Whoever owns this company is a complete thief and liar. Stay away from them no matter where they go to work next or what business they try to start. However, if you'd like to lose money and get ripped off, please try and track them down. unfortunately they don't have a phone number, but maybe they're at their location which could be the next stop with the police.

Easy 5/5 review for Joe and his work. He was easy to communicate with regarding a ceiling fan…read morede-installation and installation in a new apartment. Pricing was very fair, compared to many other quotes which were significantly overpriced, and he got the job done quickly and very well. Definitely keeping his number saved for future projects.

I needed a sliding drawer repaired- Joe communicate effectively, efficiently and honestly. Checks…read moreall the handy man boxes.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

These guys did great work. I had a number of home theater upgrades I wanted to get done. Jason came…read moreout, listened to the laundry list of stuff I wanted to do. He told me what was doable, what was not worth the expense, and what to do instead. He was honest and creative about what could be done. They were competitively priced, and didn't have the "you dont know what I'm talking about" tax that I was getting from others. On the day of, they came out and got it done in a few hours. Mounting Canvas TVs (great TVs, horrible mounting system), setting up Sonos bars and hiding the cords in walls so it fits seamlessly. It honestly looks like a painting when not in use when there arent cords ruining the aesthetic. They even had a drywall guy that came the same day for the work outside their scope. I've got home networking projects coming up and will defintely use them again. Give them a try, you wont regret it.

Jason did a great job installing our new flat screen, and DVD player. Fast, friendly, and…read moreefficient service.

Horrible customer service experience. Contacted them about my high solar bill and asked for a…read morereview of my system. After providing a years worth of SDG&E bills they came back saying all is well. So i quickly sent off a reply asking how I dispute their decision. No answer of today and it's been at least one month since hearing from them. To my defense we have replaced the house heater with more efficient one, 2 kids moved out, wife and i work all week long so no one is home, replaced spa with energy efficient one, and i have a positive balance on SDG&E bill. Yet they tell me 27 panels are correct. I have a 1400 sq ft home. My brother has a 3000 sq ft home and only has 20 panels from vivint. So do your research and AVOID THIS COMPANY

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.