Phil Came out to give me a quote on a security system for my new Jewelry Appraisal Office. He was…read moreon time and thorough. His wealth of knowledge in security for my industry saved me a lot of headache with my insurance company. Everything he told me I would need, is exactly what my insurance company required. He did not try to sell me on anything I did not need and was very professional and honest. His security system installers came out within one week of me signing the contract and installed the security system in one day. They did an amazing job by cleaning up after their mess and painting areas that were worked on. Ryan was very professional and knowledgeable. He explained everything in detail. My security system is amazing and works like a charm. I feel much more secure leaving my office at the end of the day knowing my customers jewelry is locked up and secure. Thank you Progressive Technology Security Systems

In one word: FLAKY!…read more From the first time we called Progressive Technology, the sales manager was very unreliable and took several days or even weeks to reply to emails and phone calls. The company I work for purchased a security system elsewhere and only needed a professional installation. The first time that Progressive was scheduled to come give us an installation estimate they never showed up - I had to call several times and the sales manager said that he got caught up with a problem with another client and didn't have time to call and cancel my appointment. The next time we re-scheduled an estimate, the sales manager showed up over 1 hour late, but didn't call to say he was running late - I had to call him to ask where he was. Progressive gave us a reasonable price quote so we finally scheduled a date for the install. On the day that they were supposed to install, we waited and waited.... Progressive NEVER SHOWED UP. Late in the afternoon, we received an email (not a phone call) saying that we need to fill out some authorization form and send a deposit of %50 in order for them to install. This was never mentioned previously. Over a month and a half later (and several phone calls and emails later), Progressive finally showed up to install our system, and then said that because they "rushed" our install job that full payment was due that day. We paid the 50% deposit and expected the balance would be due in 30 days (as is typical for any other company), but they said no, it is due in full immediately. It has been less than a week since the install and the finance dept has harassed me every single day about the balance due when I told them that our accountant only works 2 days a week and that we will pay the balance ASAP. I would not recommend this company unless you think getting the runaround is a fun and worthwhile way to spend your time and money.

Alarm installation on time and in budget. Technician very knowledgeable and courtesy. Office…read moresupport very helpful. Five Stars for Five Alarm!

Previously I had a very negative perception of Five Alarm Security and my prior review reflected…read morethat. After my review, Sean @ Five Alarm contacted me in an effort to work through the issues that I had with his company. Five Alarm Security isn't perfect, what I do appreciate about the company and Sean is their willingness to listen to issues that their customers are experiencing as well as their effort to resolve their deficiencies. The issues that I had in the past have been resolved and I feel it's the right thing to increase my review to 4 stars to show my appreciation. My only regret is that the situation needed to come to this point in order to get resolution. All in all, Five Alarm Security is a good company to work with and I would recommend them to others.

Customer service at Pioneer Security is absolutely OUTSTANDING! As a new customer, I was extremely…read moreimpressed by the personalized assistance I received to discuss options regarding the upgrade capability of my existing 23 year old system (that was installed by company which is no longer in business). I spoke to the owner, Mr. Feldman, directly who made sure my specific concerns/questions were addressed and answered. That is something that doesn't happen every day! Subsequently, when I had an urgent request for service yesterday because of something dumb that I did (through no fault of Pioneer I might add), they had a technician at my house within an hour!! I highly recommend Pioneer for anyone looking for excellent customer service by management and technicians who 100% know the industry and specific security systems!!

Very difficult company to deal with. Software Alarm.com which they use is not intuitive and we had…read moreproblems the first five months. When we had to reset the camera, I had to get up on the ladder myself and reset it and then the audio wasn't working, which was a software problem in the first five months and they charged me a trip charge. I would think there is some sort of # Warranty the first year of service. The claim that my son ripped apart the system is false. He inadvertently knocked off one of the internet extenders in the first month of service. Also, I was insistent on learning how to work the software system which they became very impatient with and because of that they consider me high maintenance. I would think paying $900 for the system and installation and then $85 a quarter for service would and entail some training, however, they were very impatient. Upon further investigation, I could've had the same system for only $400 including installation and only a five dollar a month fee for surveillance service which provides the same as Alarm.com. In a nutshell I feel I was over sold on a system. I was very happy to be relieved of the 36 month contract that I signed with them.

Brad was great. Perhaps the best business I have ever used in my 20 years living in San Diego…read more Extremly knowledgable, and offered great pricing.

Our alarm had a malfuntion early this morning and Brad was able to show up a couple hours later to…read moreresolve the issues, and found another malfunction we didn't notice: our alarm horn didnt' work anymore it was so old. So he replaced that too. Quick response and great work really gives us peace of mind.

I got a referral to full coverage system by a close friend and I call and I explain to Phillip…read morewhat I was looking to get done at my house to add a system to keep an eye around the whole property and sure enough he said I can stop by to check out the property and offer you an estimate for your system. So I share my email and he got back to me with the cost of the system and was a good price and he did the installation by working with me on the soonest available day to get it done and just like he originally explained got it done no surprises on cost or any kind super happy with the crew cleaning after they got done

They do have good service. I am so happy with their work. The did my house the solar system.read more

My home alarm system security cameras needed to be re-enrolled into my new network and required…read moreextensive troubleshooting because I have several indoor and outdoor cameras. after. Dennis did excellent job in getting those cameras working again. He was very professional and extremely courteous. He explained to me all the trouble shooting tips and walked me thru several of the tools of the system which I was not aware of it before. In my opinion, Dennis is the best technician in this field and has excellent work ethics. I will always ask for him if I need help with my security system.

I've been using All Star Security for almost 9 years now at my small business. Dennis is…read moreresponsive and always a pleasure to work with. The system he installed ensures our business is well protected with door alarms, motion detectors and a silent alarm switch.

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!

Great service from Joe at SR Security!! We needed to…read moreupgrade our 20 year old home security system. He gave great advice and suggested simply using the existing setup but adding new control panels and glass break sensors. It added some much-needed functionality, including wireless access, but kept the cost down. He was able to get us on his schedule in a few days and had everything setup within hours. Highly recommend Scripps Ranch Security!

We just had Julian out to install security cameras around our home. He is a very professional and…read moreknowledgeable person. The quality of both his products and installation are amazing. I highly recommend him if you audio and video needs.

Last week I contacted Julian at North County Home Audio Video Security for installation of 2…read moresecurity cameras and one video doorbell. He quoted a fixed price which he thought would cover the installation. He came early next morning as promised. It took longer than an hour but he offered to stay with the quote. I decided to pay him 25% additional plus a bonus for doing an excellent job. This was a very professional installation with excess cord between the cameras and solar panels hidden. The solar panels are working perfectly with 100% charge every morning. I highly recommend North County Home Audio Video Security. Anil P.