Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I definitely recommend Five Star Data Recovery. They are knowledgeable and capable of recovering…read morecomplete local file storage on the ssd. If the repairing the laptop device to power up and boot fails, Five Star is facilitated to remove the ssd chip from system board, and mounted on test fixture to read access and transfer the data set to an external drive. Five Star is committed and methodical, and were successful in recovering entire 100 gB from my laptop soldered ssd.

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

I used to backup my files regularly but I got lazy after moving cross country a year ago. Imagine…read morehow distraught I was when last month, one my SSDs failed due to a corrupt MFT. And worse it was the one that held all my photos over the last couple of years. I'm an engineer by trade and with other files, I might have tried to rescue them myself. For these important photos, however, I decided to go with the professionals. I did a bunch of research trying to find the best data recovery service to use and $300 Data Recovery turned out on top. The employees here are very professional and responsive. I submitted my chances form at 7:30PM on a Saturday and they got back to me within an hour. I was not expecting a response over the weekend. They gave very clear instructions on how to package and send off my SSD. I dropped it off at UPS the next day and by Wednesday, they confirmed they received the device and added me to the queue. Apparently there weren't too many people in line before me so I received a positive response the very next day. 100% of sectors recovered! A couple of days later they were completely done and after I confirmed they recovered my files (they send a master list of all files) and I paid ($300 fee + $105 recovery transfer drive + $25 shipping), they shipped my drive back. Total time from my first contact to receiving my data back: 16 days, and this was including Thanksgiving in between. I am very satisfied with the service I got from $300 Data Recovery. Hopefully I never run into drive trouble again (it certainly made me backup my files more frequently), but if I ever need help, I'll definitely contact them again. Now I can finally post all my Yelp reviews from November and December that I was missing photos for...

ASAP came through in completely recovering my failed disc, including our precious family photos…read more Daniel was highly professional in walking me through the process and keeping me apprised of the status. I highly recommend ASAP for your recovery needs.

Daniel was extremely helpful in the data recovery process of my failing WDCloud drive. He went…read moreabove and beyond in helping me get my system back up and running again. I highly recommend ASAP to help with your drive issues.

My laptop told me the fan was broken (a warning came up on my screen). I took it to Geek Squad at…read moreBest Buy. They told me if I signed up for their annual membership, they'd diagnose it and fix it. I told them at the time it was the fan, per the pop up message. I went to get it a week later, and they told me it was the fan and they don't fix fans. All that money for nothing. Took it to LAPC and they fixed it in 2 days for half the price. Great customer service, honest and open about the price up front. I will only be going to them from here on out. Best Buy got their last dime from me.

I had network issues in my house and was able to get the LAPC team around within an hour to quickly…read morediagnose and fix it. Extre happy with their service Nd professionalism! Thank you!

10 Stars for Andy at New World…read more I delivered a laptop to Andy at New World Mac that still have coffee draining from it late one (sad) afternoon. Andy diagnosed, cleaned and had that newly cleaned laptop back to me next day early in the morning. I don't have enough great things to say, other than if you're a clumsy Mac owner, he's your man.

Andy was great! I brought in my computer with a problem and he found the problem in minutes. So…read morefast and knowledgeable. Highly recommend.

Not cheap...but they got me my data in a reasonable time and for that I'm grateful. They were…read morepriceless family photos...

I'm pretty technical, and the owner of a now-failed 1T, 4 drive RAID array. (2 of 4 drive heads…read morefailed simultaneously.) I tried the obvious things, and realized I was looking at a true hardware failure this time, not just software. Worse, 2 of the 4 drive heads failed, which, in a RAID5 array, often means that some or all of your files are kaput. After trying one other vendor and having it sit there for a day with no calls back, I picked the drive from that vendor and drove down to the drop-off office of Secure Data Recovery on Interurban. Note that this is just a drop-off office. I dropped off the drive at the Interurban Avenue office and it was FedEx'ed to the Secure Data Recovery Services Lab. The idea of a centralized lab, which many of these data recovery vendors seems to use, is a bit jarring at first. Basically, you show up at shared office suites (usually Regus, or something similar), you talk to a friendly but faceless account manager over the phone, you get the basic overview of the process, you get assigned a customer number, and you leave it there while they ship it off. In theory, the other vendor works this way as well, except the phone number had no person there, and no one called back after a day. This is the way it works with Secure Data Recovery Services too, except the phone number actually works and has a real human being there, who in my case was very knowledgeable, confident and reassuring. I got the customer number he assigned, gave a credit card for the deposit, handed off my drive, and waited a few days. I got the promised email with the diagnosis, detailing what was wrong with my drive -- in my case, two drive heads had failed simultaneously. They literally had to take apart the drive, reimage the underlying plates, re-splice the RAID (5) array together again, and they then sent me a list of all the files and file sizes that they were able to recover. In my case, it appears that all files -- or nearly all files may be returned to me. Am awaiting the recovered Terabyte drive (on a new drive) shipped back to me. It's pricey -- mine cost about $5,000 -- but it'll be well worth it if the data is indeed recovered, and I don't think it's unreasonable given the severity of the problem I encountered, which necessitated a full teardown and careful re-imaging of two drives. At press time, I was able to see the full and correct directory files, file sizes, and am awaiting the drive to be Fedex'ed back to me. These guys are knowledgeable, they give clear feedback throughout the process, they're reachable, and they inspire confidence that they actually know what they're doing. I'll revise this review if the data somehow comes back different than as they related in their top-line file report, but I've actually gotten a pretty good feeling that this will work out well, and can recommend them based on the process so far.

Saved my stuff! That's all that mattered. Very kind and patient. Answered all the questions I had…read moreabout how my system worked. Was a bit more than I anticipated, but for the local service it was great. Most other placed I found on yelp sent the equipment away. BYOD did everything in house.

Saved all my data! It wasn't terribly expensive either, and done in a jiffy. I was very pleased…read morewith Noel and his service, expertise...plus he was nice@

My harddrive failed to connect to my computer and was really tight with deadlines. I brought it…read morehere and got it back in 2 days with all my data still intact. Absolutely satisfied with the service provided and would recommend to anyone!

I was referred here through IG Repair Repair. Great referral…read moreguys! Excellent, friendly, quick service. Recovered 100% data off my hard drive. Phew! My precious family photos! Thanks for everything!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was one of the first people to respond to my service quote request. I was having connection…read moreissues with my wifi and router. He had availability the next day and came down to check out the problem. We tested the speed throughout the house (3floors) and while the speeds were decent we were not getting the 1gig internet we are paying for. He suggested we try his mesh system router and bam that was the issue. With the router we tested we got the full speeds. He suggested we move to a mesh system over a conventional router and that is what we will do. He didnt try to upsell his systems he instead gave great advice on which ones to purchase. He was here for an hour, tested and figured out the issue while giving us advice on how to configure our new systems and what new system to buy. I would recommend him for any wifi and computer related issues.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

What a delight! One of the fans in my computer started acting up and making a sound that I found…read moreabsolutely infuriating so I figured I'd ask a professional to fix it. CUE Garnik and HeliX PC. I called on a whim and not only was he friendly and helpful over the phone, but he immediately diagnosed the problem when I showed up and thought of an innovative fix that wouldn't involve me needing to buy a brand new graphics card. He tells you potential price ranges up front, gives you a variety of solutions, and is kind and friendly while he does it.